Top 7 Billing and collections representative Jobs in Wilson Nc

TAX CUSTOMER SERVICE REPRESENTATIVE
Nash County, NC —Nashville, NC
- $39,231 - $63,177 a year
- Full-time
- Computer literacy
- Office
- Math
- Paid jury duty
- Disability insurance
11d
Billing and Collections Representative
Contentnea Health —Snow Hill, NC
- Full-time
- Mid-level
- Employee discount
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13d
Billing Director
Opportunities Industrialization Centers —Rocky Mount, NC
- $85,000 - $110,000 a year
- Email
- HIPAA
- Office
- Finance
- Paid holidays
- Health insurance
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Geotechnical Project Engineer, St. George
Geotechnical & Environmental Services, Inc —United States
- From $100,000 a year
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- 5 years
- Engineering
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SimiTree Talent Solutions —United States
- $52,000 - $80,000 a year
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- Microsoft Outlook
- Mid-level
- 3 years
- Paid holidays
- Dental insurance
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TAX CUSTOMER SERVICE REPRESENTATIVE

Nash County, NC -
Nashville, NC

Apply Now

Job Details

Full-time
$39,231 - $63,177 a year
11 days ago

Benefits

Paid jury duty
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Military leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication
Computer literacy
Employee relationship building

Full Job Description

General Statement of Duties

Performs responsible clerical and customer service duties in the listing, billing, and/or collections of taxes and maintenance of tax records.

An employee in this class performs varied customer service to assist taxpayers to list property ownership or collect payments for taxes and utilities and respond to inquiries on property records and valuations. Work includes data entry of tax payments or listings into computerized data bases. Accuracy is required in making calculations, in handling money, in listing and in entering data into the computer. Some independent judgment and initiative is exercised within limits of prescribed policies. Tact, courtesy and diplomacy are required in dealing with sensitive issues and/or difficult customers. Work is performed under the supervision of a section supervisor and is evaluated by observation, review of records, periodic audits, feedback from customers and annual performance evaluations.

Essential Duties and Tasks

Tax Listing
Provides customer service by telephone and in person; answers inquiries about tax listings, property records, property valuations, listing procedures and requirements or refers to others as necessary.
Assists taxpayers to list property; reviews forms and corrects errors; removes tax blocks on vehicles with the Department of Motor Vehicles with proof of tax payment; completes personal property tax adjustment worksheets to refund or prorate taxes for property that has been sold, stolen, lost, damaged, etc.
Situses motor vehicles from motor vehicle scrolls according to taxing jurisdictions within the County; assesses value of personal property such as unlicensed vehicles, mobile homes, boats, airplanes dogs, etc. using established schedules; makes discoveries of unlicensed vehicles by comparing abstracts from previous years.
Keys a variety of data into tax listing data base including tax listings, values of personal property; situs of property, address changes, etc.
Performs a variety of clerical duties to support office functions including opening, sorting and distributing mail; organizing listing forms, stuffing envelopes and mailing listing forms, late listing bills, etc.; preparing and sending correspondence to taxpayers who fail to list property and filing forms, correspondence, etc.

Tax Collections
Provides customer service by telephone and in person; answers inquiries about tax bills, property records, property valuations, procedures and requirements or refers to others as necessary; provides tax certifications to attorneys, lending institutions and taxpayers.
Receives payments from customers for real and personal property taxes, utility payments and privilege licenses; provides receipts for payments; posts payments to computerized database; balances cash drawer daily and shares responsibility, on a rotating basis, for preparing and making bank deposits .
Calculates tax pre-payments, accepts payments and provides receipts; makes adjustments to tax bills crediting interest with proof of payment before due date; issues mobile home moving permits with proof of tax payment.
Performs a variety of clerical duties to support office functions including opening, sorting and distributing mail; organizing listing forms, stuffing envelopes and mailing listing forms, late listing bills, etc.; preparing and sending correspondence to taxpayers who fail to list property and filing forms, correspondence, etc.

Additional Job Duties
Provides back up to other staff
Performs related duties as required.

Knowledges, Skills and Abilities

Working knowledge of State laws and local policies regulating tax assessment and collection functions.
Working knowledge of County's tax listing and/or collections policies, practices, procedures, records and forms.
Working knowledge of modern office procedures and related office information technology equipment, specialized tax software, and peripherals.
Skill in data entry in an automated environment and in the use of a computer, 10-key calculator, fax and copy machines and other equipment as needed in the performance of duties.
Skill in customer service excellence and collaborative conflict resolution.
Ability to work accurately with money, checks, data and figures and accurately perform standard mathematical calculations.
Ability to accurately prepare and maintain records, files and reports in proper order for processing and easy retrieval.
Ability to communicate effectively in oral and written forms and to deal with the public in a tactful and courteous manner.
Ability to develop and maintain effective working relationships with supervisors, coworkers, taxpayers and the general public.
Willingness to work with and train new employees, if requested.

Physical Requirements

Must be able to physically perform the life operational support functions of stooping, kneeling, crouching, reaching, standing, walking, fingering, talking, hearing, and repetitive motions.

Must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to move objects.

Must possess the visual acuity to prepare and analyze data and figures, operate a computer terminal, and do extensive reading.

Desirable Education and Experience

Graduation from high school and some experience in working with tax, real estate and/or collections operations; or an equivalent combination of education and experience.

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billing and collections representative jobs in wilson nc

TAX CUSTOMER SERVICE REPRESENTATIVE

Billing and Collections Representative

Billing Director

Geotechnical Project Engineer, St. George

Account Success Representative (ASR) - Fully Remote

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General Statement of Duties

Essential Duties and Tasks

Knowledges, Skills and Abilities

Desirable Education and Experience

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