Top 3766 Customer success Jobs in Wilton, Ct

Customer Success Coordinator
S&S Activewear LLC —Bridgeport, CT
- Full-time
- Background check
- Inventory management
- English
Quick Apply
Client Success Representative (Remote)
Demand.com —Bridgeport, CT
- Remote
- Mid-level
- Communication skills
- Time management
Quick Apply
Senior Mechanical Engineer (SMT Rework & Desoldering Machines)
Air-Vac Engineering Co. —Seymour, CT
- $95,000 - $125,000 a year
- Full-time
- Mentoring
- US work authorization
- In-person
- Health insurance
- 401(k)
Quick Apply
Videographer
Contractor Nation —Seymour, CT
- $60,000 - $65,000 a year
- Full-time
- Project management
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Infusion Homecare Registered Nurse (RN) 1:1 Weekly Infusion
Always Compassionate Home Care —Carmel, NY
- $600 a week
- Part-time
- Patient monitoring
- RN License
- BLS Certification
Quick Apply
Estimator
Silktown Roofing —Derby, CT
- $80,000 - $130,000 a year
- Full-time
- Word processing
- Writing skills
- 11+ years
- Paid holidays
- Disability insurance
Quick Apply
1d
Assistant Store Manager- Greenwich, CT
RODD & GUNN - NEW ZEALAND —Greenwich, CT
- $26 - $28 an hour
- Full-time
- Background check
- Customer service
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Plumbing Foreman
MD Mechanical Services Inc —Connecticut
- $55 - $70 an hour
- Full-time
- Management
- Heavy lifting
- Construction site
- Health insurance
- 401(k)
Quick Apply
2d
Sales - Entry Level
Trinity Solar —Monroe, CT
- $68,000 - $120,000 a year
- Bilingual
- 18 years or older
- Clean driving record
- Paid training
- Health insurance
Quick Apply
Outside Sales Representative (BEAUTY)
Paramount Beauty —Greenwich, CT
- $51,074.64 - $61,509.24 a year
- Full-time
- English
- Mid-level
- Driver's License
- Travel reimbursement
- Paid training
Quick Apply
Architectural Sales Consultant
Northeast Architectural —Mamaroneck, NY
- Up to $90,000 a year
- Weekends as needed
- Hybrid work
- Background check
- English
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Learning Specialist
ASML —Wilton, CT
- Full-time
- Classroom
- English
- Mid-level
1d
Residential Solar Sales Closer
Smart Roofs Energy —Monroe, CT
- $100,000 - $250,000 a year
- Full-time
- English
- Mid-level
- Driver's License
- Health insurance
- Paid time off
Quick Apply
3d
Licensed Healthcare Insurance Agent – Remote USA
TTEC —Connecticut
- $21 an hour
- Seasonal
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Wellness program
- Tuition reimbursement
Food Service Territory Sales Representative
Harold Levinson Associates —Connecticut
- $65,000 - $70,000 a year
- Full-time
- Background check
- Sales
- Customer service
- Paid training
- Disability insurance
Quick Apply
Accelerate Your Career From Auto Sales to $200K+ Unlimited Income Potential
Total Bath Systems —Connecticut
- From $200,000 a year
- Full-time
- Background check
- Military
- Driver's License
- Paid training
- Health insurance
Quick Apply
18h
Part Time Educator - New Canaan Public Schools
Right at School —New Canaan, CT
- $16 - $18 an hour
- Part-time
- Classroom
- Current TB test
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
14d
Turn Your Furniture Sales Experience Into a $200K+ Career
Total Bath Systems —Connecticut
- From $200,000 a year
- Full-time
- Background check
- Customer service
- Military
- Paid training
- Health insurance
Quick Apply
18h
Head of Material Planning - Wilton
ASML —Wilton, CT
- Full-time
- Local
- Master's degree
- Bachelor's degree
NXE First Line Support Production Engineer - Chuck/SS (CWW Days)
ASML —Wilton, CT
- Full-time
- Mid-level
- Analysis skills
- Travel

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Customer Success Coordinator

S&S Activewear LLC -
Bridgeport, CT

Quick Apply

Job Details

Full-time

Qualifications

English
Cross-functional collaboration
Technical Proficiency

Full Job Description

PRIME Division

JOIN US AND "CREATE YOUR VISION"

PRIME LINE - POWERED BY S&S ACTIVEWEAR

Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have.

ABOUT US

S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation.

Our success has compounded since the Company’s humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability.

This position is part of our PRIME division, operating under the S&S Activewear parent company. PRIME plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear.

ABOUT THE ROLE

The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry.

The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries.

SCHEDULE

Monday-Friday, Full-time, Non-Exempt

Remote Available

WHAT YOU WILL DO

Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support.
Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory.
Serve as the voice of the customer by collaborating closely with internal departments—including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse—to ensure timely shipments and fulfillment of customer expectations across approximately 900–1,000 accounts.
Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline.
Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity.
Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement.
Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status.
Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management

WHAT WE'RE LOOKING FOR

Bachelor’s degree in business, Business Administration, or equivalent industry-related experience.
Minimum of 2 years of experience in customer service or sales, with direct interaction with the public.
Excellent written and verbal communication skills in English, with a strong customer service orientation.
Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines.
Demonstrates a positive, proactive approach to task completion.
Proficient in utilizing multiple software programs and platforms; strong technical aptitude.
Creative problem-solving abilities and a customer-focused mindset with empathy.
Exceptional attention to detail and strong analytical skills.
Capable of managing time effectively and working independently with minimal supervision.
Strong interpersonal skills and the ability to collaborate effectively with internal departments.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit, walk, stand, talk and hear. The employee may occasionally lift and/or move 25 to 40 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus

WORKING ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions.

EQUAL OPPORTUNITY EMPLOYER

S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S.

This job offer is contingent upon the completion of a satisfactory background check.

Quick Apply

Refine Your Search

customer success jobs in wilton, ct

Customer Success Coordinator

Client Success Representative (Remote)

Senior Mechanical Engineer (SMT Rework & Desoldering Machines)

Videographer

Infusion Homecare Registered Nurse (RN) 1:1 Weekly Infusion

Estimator

Assistant Store Manager- Greenwich, CT

Plumbing Foreman

Sales - Entry Level

Outside Sales Representative (BEAUTY)

Architectural Sales Consultant

Senior Learning Specialist

Residential Solar Sales Closer

Licensed Healthcare Insurance Agent – Remote USA

Food Service Territory Sales Representative

Accelerate Your Career From Auto Sales to $200K+ Unlimited Income Potential

Part Time Educator - New Canaan Public Schools

Turn Your Furniture Sales Experience Into a $200K+ Career

Head of Material Planning - Wilton

NXE First Line Support Production Engineer - Chuck/SS (CWW Days)

I want to receive the latest job alert for customer success in wilton, ct

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