Top 14 Help desk Jobs in Winona Mn

IT Service Desk Coordinator
Kwik Trip —La Crosse, WI
- $20.96 - $30.41 an hour
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
7d
College Laboratory Srvc Spec
Minnesota State —Winona, MN
- $24.40 - $35.30 an hour
- Part-time
- Laboratory
- BLS Certification
- Public speaking
- Paid parental leave
- Paid holidays
1d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Onalaska, WI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
7d
Software Licensing Help Desk Specialist
Highlight Technologies —United States
- Email
- Remote
- Mid-level
- Bachelor's degree
- Employee stock ownership plan
2h

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College Laboratory Srvc Spec
Minnesota State —Winona, MN
Ability to meet MN State Requirements including Health Care Provider CPR certification, and up-to-date immunizations, including influenza.
$24.40 - $35.30 an hour
1d

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Operations Support Analyst
AgreeYa Solutions —Westerville, OH
Monitor IT systems (servers, databases, applications, and cloud environments) through dashboards and alerts. Collaborate and communicate with team members for…
Quick Apply
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Senior Help Desk Technician
Columbus Ohio —New Albany, OH
Must have a valid driver’s license and a clear driving record. Valid driver’s license required. Respond to help desk tickets by phone, email, and remote support…
$45,000 - $47,500 a year
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IT Service Desk Coordinator

Kwik Trip -
La Crosse, WI

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Job Details

Full-time
$20.96 - $30.41 an hour
7 days ago

Benefits

Health insurance
401(k)
Paid time off

Qualifications

Equipment troubleshooting
Windows
Driver's License
Productivity software support
Desktop (troubleshooting support)
Customer support ticket management
Desktop applications
macOS administration
macOS
Productivity software
Ticketing system technical support

Full Job Description

Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com
Location: Department 671
Pay Range: $20.96 to $30.41
Shift: Daytime

Actual pay will be based on various factors, such as a candidate’s qualifications, skills, competencies, proficiency for the role, and internal equity. In addition to base pay, Kwik Trip gives 40% of pre-tax profits back to our coworkers with bonuses ranging from 8-12% of each coworker’s gross annual wage depending on company profitability and offers a comprehensive benefits package, including health insurance, 401k, paid time off, and more.

This position is not eligible for sponsorship

IT Service Desk Coordinator

Department: Information Technology
Location: La Crosse Support Campus (Fully Onsite)
Job Type: Full-time

About the Role

Kwik Trip is seeking an IT Service Desk Coordinator to provide fast, reliable, and customer-focused technical support to our end users at our La Crosse Support Campus. In this role, you will serve as a primary point of contact for technology issues, helping diagnose and resolve hardware, software, and system-related concerns. You will also support continuous improvement of service desk processes and documentation.

What You’ll Do

Respond to IT support requests in person, by phone, chat, and through ServiceNow
Diagnose and resolve hardware, software, and operating system issues
Accurately document incidents and requests in ServiceNow with clear, timely updates
Review and analyze support requests to identify trends and recommend long-term solutions
Determine when requests require escalation to incidents or problems and coordinate with appropriate support teams
Maintain, create, and update technical documentation and knowledge articles
Provide basic end-user training and guidance as needed
Install, configure, and support computer peripherals and related equipment
Deliver consistent, high-quality customer service in a fast-paced environment

What We’re Looking For

Associate degree in an Information Technology–related field or equivalent work experience
1 to 3 years of experience in an IT service desk or technical support role
Working knowledge of Windows desktop and server operating systems and macOS
Understanding of Active Directory, IT service management, and ticketing systems
Experience supporting Microsoft Office and Microsoft 365 applications
Strong troubleshooting, analytical, and problem-solving skills
Excellent verbal and written communication skills
Ability to multitask, stay organized, and work independently with minimal supervision
Valid driver’s license

Even Better If You Have

ITIL certification
Hardware or software certifications such as CompTIA A+, Network+, Server+, MCSE, or ServiceNow
Experience with ServiceNow, SCCM, Cisco Jabber, Office 365 Administration, or OneDrive
Exposure to AS400, EMM tools such as Workspace ONE, Cisco IronPort, or Hyland OnBase

Physical Requirements

Ability to lift up to 40 pounds
Ability to stoop, kneel, and crouch as needed to move and set up equipment

Work Schedule

Monday through Friday, daytime hours, with rotating on-call responsibilities. This role is fully onsite at the La Crosse Support Campus.

Kwik Trip, Inc. is a family-owned, Midwest company, in operation since 1965. We are dedicated to serving our guests and coworkers while treating everyone like family. Along with our award-winning culture, we are proud to be an Equal Opportunity Employer. Learn more about Kwik Trip and our culture.

Quick Apply

Refine Your Search

help desk jobs in winona mn

IT Service Desk Coordinator

College Laboratory Srvc Spec

Seasonal, Operations Technical Specialist (Part Time)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Software Licensing Help Desk Specialist

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