Top 26 It support Jobs in York, Me

NOC Technician
APX Net, Inc —Berwick, ME
- $44,000 - $48,000 a year
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
8d
IT Support Specialist
AMM Consulting LLC - IT Managed Services —Portsmouth, NH
- $65,000 - $70,000 a year
- Full-time
- Background check
- Google Workspace
- Windows
- Health insurance
- Paid time off
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3d
IT Technician
The Brook —Seabrook, NH
- From $60,000 a year
- Full-time
- Mid-level
- In-person
- 2 years
Quick Apply
Technical Desktop Support Portsmouth, NH
KU Telecom LLC —Portsmouth, NH
- Inventory management
- Mid-level
- Windows
L1 TECHNICIAN
Portsmouth Computer Group —Portsmouth, NH
- Urgently hiring
- Computer Science
- Mid-level
- Windows
- Paid training
- Health insurance
IT Specialist
Back Bay Networks —Dover, NH
- From $70,000 a year
- Full-time
- Background check
- No experience needed
- Mid-level
Quick Apply
IT Managed Services Technician
American Lazer —Salisbury, MA
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Profit sharing
- Paid holidays
Quick Apply
9d
Level 1 Help Desk Support
Eclipse Clinical Technology —Exeter, NH
- Email
- Computer literacy
- Mid-level
- Office
Application Support Specialist (Custom Apps & Site Support)
Novocure —Portsmouth, NH
- $85,000 - $105,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
IT Support Specialist
Frontgrade Technologies LLC —Exeter, NH
- Full-time
- Mid-level
- Leadership
- 2 years
- Health savings account
- Paid holidays
Quick Apply
13d
LEVEL 2 ENGINEER
Portsmouth Computer Group —Portsmouth, NH
- Urgently hiring
- Mid-level
- Windows
- Analysis skills
- Health insurance
- Dental insurance
Service Systems Technician
Laborie Medical Technologies Corp —Portsmouth, NH
- Full-time
- English
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior NOC Technician
FIRSTLIGHT —Portsmouth, NH
- $25 - $35 an hour
- Hybrid work
- 5 years
- Continuous improvement
- Mentoring
Quick Apply
IT Field Support Technician_Portsmouth
Gr8ttek, LLC —Portsmouth, NH
- $400 - $500 a week
- Part-time
- Ability to lift 50 pounds
- Analysis skills
- Driver's License
Quick Apply
Division Clinical Simulations Specialist
Portsmouth Regional Hospital —Portsmouth, NH
- Full-time
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
NOC Senior Engineer
SubCom —Newington, NH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Paid parental leave
- Health savings account
Quick Apply

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Level 2 Support Technician
Compucom Staffing —Laconia, NH
Candidates selected to interview must participate in live, on-camera video interviews for identity verification and assessment purposes.
$23.25 - $31.00 an hour
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NOC Technician
APX Net, Inc —Berwick, ME
Your primary responsibilities will include answering calls and emails from customers, opening trouble tickets with carriers, troubleshooting basic network…
$44,000 - $48,000 a year
Quick Apply
8d

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Bench Technician
Data Path Inc —Dublin, OH
You'll also help support the team by answering support calls and picking up ticket overflow as needed. While the role is primarily in-office, occasional travel…
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IT Support Analyst
Telesis Technologies, Inc., A Hitachi Group Company —Circleville, OH
A successful candidate should be able to analyze user requirements, procedures, and problems to troubleshoot and diagnose desktop support issues and other…
$45,000 - $60,000 a year
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it support jobs near york, me

NOC Technician

APX Net, Inc
Berwick, ME

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Job Details

Full-time
$44,000 - $48,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Customer communication
Microsoft Excel
Interpersonal skills
High school diploma or GED
Attention to detail
Organizational skills

Full Job Description

Company Description

APX Net is a leading data communications service provider offering the latest in fiber optic products to medium and enterprise customers nationwide.

Job description

We are looking for a proactive and detail-oriented Tier 1 Technical Support Specialist to join our Network Operations Center (NOC) team. In this position, you will be part of the team serving as the first line of defense in maintaining network integrity and ensuring seamless service for our customers. Your primary responsibilities will include answering calls and emails from customers, opening trouble tickets with carriers, troubleshooting basic network issues, sending maintenance notifications, and providing excellent customer service.

Responsibilities:

Create, update, and manage trouble tickets to ensure timely resolution of network issues.
Coordinate with carriers and escalate issues as needed to ensure prompt resolution of network problems.
Perform initial troubleshooting for fiber Internet circuits, including identifying and resolving basic connectivity issues.
Provide clear and prompt communication with customers to keep them informed about the status and resolution of their network issues.
Maintain accurate and detailed records of network incidents, troubleshooting steps, and resolutions.
Send carrier maintenance notifications to customers.
Part of an on-call rotation schedule.

Experience/Skills:

· Exceptional verbal and written communication skills.

· Ability to actively listen, accurately document information, and manage call details.

· Ability to stay calm in stressful situations while maintaining a positive manner with others.

· Strong attention to detail and organizational skills.

· Ability to multi-task, work independently and prioritize daily duties.

· Proficient in Microsoft Office applications: Outlook, Teams, Word, Excel.

· High School Diploma - Technical training or certification a plus

Schedule:

· 8 hour shift (Mon-Fri)

· On call rotation (additional stipend provided)

· Weekends as needed

Job Type: Full-time

Pay: $44,000.00 - $48,000.00 per year

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in york, me

NOC Technician

IT Support Specialist

IT Technician

Technical Desktop Support Portsmouth, NH

L1 TECHNICIAN

IT Specialist

IT Managed Services Technician

Level 1 Help Desk Support

Application Support Specialist (Custom Apps & Site Support)

IT Support Specialist

LEVEL 2 ENGINEER

Service Systems Technician

Senior NOC Technician

IT Field Support Technician_Portsmouth

Division Clinical Simulations Specialist

NOC Senior Engineer

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