WE’RE CHANGING ENTERTAINMENT. COME JOIN US.:
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.:
- Responsible for fostering a fun environment.
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Responsible for being a gracious host to all guests and co-workers.
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Responsible for promoting a positive influence in the community and participating in company-sponsored events.
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Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
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Monitor guest consumption of alcohol and intervene as needed according to company policy and T.I.P.S training.
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Promote gaming events and promotions.
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Process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
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Prepare and pour drinks with proper measured portions, following proper building steps, and ingredients according to recipe and in accordance with standard operating procedures.
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Preparing and maintaining par levels on garnishes, various ice, mixer and fresh fruit and herbs.
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Maintain a clean, sanitized and stocked workstation and or section.
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Comply with state, company, and department policies and regulations.
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Must have open availability including all three shifts, weekends, and holidays.
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Responsible for making servers drinks when rang in.
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Serve tables, clear tables, expedite food and running food.
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Side-work as directed by the Food and Beverage Supervisor or Manager.
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Will work special events, as needed.
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This job description is not intended to be all-inclusive and team members may also be asked to perform other reasonable related duties as assigned. Hollywood Gaming at Mahoning Valley Race Course reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members.
BRING US YOUR BEST.:
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Must have outgoing, energetic and enthusiastic attitude.
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Must understand drink mixology and recipes.
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Must enjoy hosting others.
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Must be comfortable initiating conversations and creating a fun environment with our guests.
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Able to promptly and accurately follow instructions given by Supervisor or Manager.
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Must qualify for licensing by Ohio Lottery Commission.
- Must be able to work as a team and have a guest-first attitude.
- Must be able to tolerate a high stimulus environment.
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Must be able to work a at a very fast pace.
- Must be able to pass a background check.
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Must have open availability including all three shifts, weekends, and holidays.
Education and/or Experience: Must have one-year cumulative experience as a bartender, bar back or server or have completed bartending school and possess a high school diploma or equivalent.
Language Skills: Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in in English may also be required.
Mathematical Skills: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability: Be able to make quick, reasonable decisions regarding patron and team member interactions.
Certifications, Licenses, Registrations: Must be able to qualify for licenses and permits required by federal, state and local regulations.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly required to stand and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision, color vision, and peripheral vision.
Work Environment: The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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The noise level in the work environment is usually very loud.
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All Team Members at Hollywood are under surveillance. Performance may be observed and recorded.
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Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke.
STAY IN THE GAME. FOLLOW US.:
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
STARTING SALARY: $8.00 an hour
