Top 2922 Enterprise application support analyst 1 Jobs

Enterprise Application Support Analyst 1
Choice Hotels —Scottsdale, AZ
- Extended hours
- Computer Science
- Research
- Office
- Paid jury duty
- Paid holidays
2d
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
Pharmacy Analyst - Business Optimization Strategist
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Computer Science
- English
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Director of Land Finance
The Minto Group —Tampa, FL
- Full-time
- CPA
- System design
- Office
- Paid time off
- Parental leave
Quick Apply
Digital Forensics Examiner
Peraton —Lorton, VA
- $135,000 - $216,000 a year
- Computer science
- Computer Science
- Office
- Health savings account
- Paid holidays
7d
Financial Analyst III – Data Governance (Hybrid-Buffalo)
M&T Bank —Buffalo, NY
- $74,600 - $124,400 a year
- Full-time
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- 3 years
- Finance
Enterprise Application Administrator
ReadyOne —El Paso, TX
- $85,000 - $90,000 a year
- Full-time
- Spanish
- Computer Science
- 5 years
Quick Apply
2d
Data Engineer - Senior Application Development Analyst
Idaho Power Company —Boise, ID
- $120,744.00 - $145,412.80 a year
- Full-time
- Computer Science
- Bachelor of Science
- Office
- 401(k) matching
21h
Insurance Analyst – Riskonnect Implementation Support (Remote)
Motus Recruiting and Staffing —Houston, TX
- $70 - $80 an hour
- Full-time
- Hybrid work
- Mid-level
- Analysis skills
- Accounting
- Health insurance
- Dental insurance
Quick Apply
8d
User Access Management Analyst
Pacific Life —Charlotte, NC
- $40.89 - $49.97 an hour
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Mid-level
- Paid parental leave
- Paid holidays
Engineer II
Barber-Nichols LLC —Arvada, CO
- $85,000 - $120,000 a year
- Overtime
- Word processing
- Bachelor of Science
- Writing skills
Quick Apply
3d
RME Planner
US AMR-Jones Lang LaSalle Americas, Inc. —Sun Prairie, WI
- $70,720 - $72,176 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Oracle
- Paid parental leave
- Paid holidays
Quick Apply
Cyber Data Analyst Engineer III
CACI —Springfield, VA
- $86,600 - $181,800 a year
- Weekends as needed
- System design
- Mid-level
- Windows
- Health insurance
Business Analyst II
Archon Resources —Tulsa, OK
- $110,000 a year
- Full-time
- Marketing
- 5 years
- Research
Quick Apply
Business Analyst / Project Coordinator (Healthcare / MMIS)
Trigyn —Township of Hamilton, NJ
- Email
- Hybrid work
- Microsoft Excel
- Mid-level
- 3 years
16h
Salesforce Business Analyst
The Panther Group Inc —Boston, MA
- $60.00 - $67.50 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
22h
Analyst, Digital Infrastructure M&A/Advisory
Macquarie Group Limited —New York, NY
- $110,000 - $140,000 a year
- Full-time
- Mid-level
- Finance
- Business development
- Paid parental leave
- Health savings account
Junior Identity Security Metrics Consultant & Databricks Analyst
Gridiron IT Solutions LLC —Remote
- $85,000 - $100,000 a year
- Full-time
- 1 year
- Entry level
- Health savings account
- AD&D insurance
Quick Apply
Business System Analyst for Jaggaer/Workday
Yoh, A Day & Zimmermann Company —Boston, MA
- $50 - $59 an hour
- Contract
- Hybrid work
- Mid-level
- 3 years
- Organizational skills
- Health savings account
- Disability insurance
Quick Apply
Business Analyst / Project Lead (Medicaid MMIS Modernization)
Trigyn —Township of Hamilton, NJ
- Email
- Senior level
16h

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Enterprise Application Support Analyst 1

Choice Hotels -
Scottsdale, AZ

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Job Details

Full-time
2 days ago

Benefits

Paid jury duty
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Content creation for technical audiences
Bachelor's degree in information technology
Computer Science
Responding to infrastructure failures
Linux support
PCI
Technical documentation
Incident report management
Enterprise software
Triage
IT system monitoring
Incident management software
AI tools proficiency
Public Cloud
Research
SOX
Windows
Incident Escalation
SQL
AWS
Analysis skills
Bachelor's degree
Hospitality industry experience
Distributed systems
Log analysis tools
Customer support ticket management
ServiceNow
Application Maintenance
Network routing
SSH

Full Job Description

** This role is not eligible for sponsorship AND is four days onsite hybrid at our N. Scottsdale office **

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Support Analyst 1 in the Enterprise Application Support team in IT Operations. The Enterprise Application Support Analyst provides 2nd level technical support for Choice Hotels’ business processes and applications. In this role, you’ll be a key contributor to the second-level technical support of Choice Hotels’ enterprise applications and business processes. You’ll investigate, research, and analyze a wide range of enterprise systems to resolve service requests, incidents, and disruptions—ensuring smooth and efficient operations across the organization.

Are you the critical thinking self-starter that thrives in a collaborative, team-oriented environment? We invite you to apply today for our Enterprise Application Support Analyst 1 role today and #MakeItYourChoice.

Your Responsibilities

Provide second‑level support for enterprise applications and distributed systems through investigation, replication, and troubleshooting.
Analyze logs, execute database queries, review system‑to‑system data flows, and access servers to diagnose issues.
Manage incidents and service requests within defined priorities and SLAs using ServiceNow.
Participate in critical incidents, providing investigative analysis and technical support.
Monitor application availability and performance using enterprise monitoring tools (e.g., Grafana, OpenSearch).
Perform real‑time incident triage and escalate complex issues to senior team members as appropriate.
Serve as an incident responder during high‑severity outages, supporting incident command and coordination efforts.
Collaborate with Network Operations, Service Desk, and Engineering teams to resolve cross‑platform issues.
Maintain working knowledge of enterprise environments, including Windows, Linux/Unix, cloud‑hosted systems, and foundational networking concepts.
Participate in after‑hours on‑call rotation and respond to emergency requests in accordance with Choice Hotels’ on‑call policies.

Your Experience, Skills & Competencies

Minimum of 1 year of related technical support or IT operations experience.
IT certification or bachelor’s degree in information technology, Computer Science, or a related field or an equivalent combination of education and relevant work experience.
Experience using ticketing systems (preferably ServiceNow) to track, document, and resolve incidents and service requests.
Experience creating and maintaining technical documentation.
Experience in the hotel or hospitality industry is preferred.
Experience using AI productivity tools (e.g., Copilot, ChatGPT, or similar).
Basic knowledge of PCI and SOX audit concepts.

Technical Skills

Strong troubleshooting and analytical skills.
Foundational knowledge of AWS and Linux/Unix administration utilities.
Basic SQL knowledge or willingness to learn (MS SQL Server, MySQL, Oracle).
Experience with monitoring and logging tools (Grafana, OpenSearch; exposure to Prometheus, Thanos, or similar preferred).
Ability to SSH into Linux/Unix systems and review configuration and log files.
Familiarity with incident severity models and SLA enforcement.
An Understanding of networking concepts, including routing, switching, and VPNs.
Strong written and verbal communication skills.

Additional Skills & Competencies

Ability to work flexible schedules, including extended hours as business needs dictate.
Ability to participate in a 24x7 support environment.
Ability to prioritize and resolve technical issues efficiently.
Ability to continuously learn and improve technical, product, and service skills.
Passion for contributing to a growing knowledge network and continuous improvement culture.

Your Team

This is an individual contributor role that will report to the Enterprise Application Support Manager. You will have 8 peer teammates and collaborate with cross functional departments on a regular basis.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your wellbeing goals - here are just a few:

Competitive compensation and benefits, including medical, dental, and vision coverage
Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
Financial benefits for retirement and health savings
Employee recognition programs
Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH), is one of the largest lodging franchisors in the world. With 7,500 hotels in 45+ countries and territories, we offer a range of high-quality lodging options in the upper upscale, upper midscale, midscale, extended stay, and economy segments. We’re the hotel company for those who choose to bet on themselves — the striver, the dreamer, the entrepreneur — because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today — for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, Maryland, at our technology center in Scottsdale, Arizona, and through our associates around the globe, every voice is heard and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our thousands of franchise owners, which propels us forward — giving our work at Choice a purpose larger than our business.

Our corporate office locations:

North Bethesda, MD — Located at Pike & Rose, our worldwide headquarters is less than 15 miles from Washington, D.C., one block away from the North Bethesda Metro station, with easy access to I-495, complimentary parking, electronic charging stations, restaurants and retail.

Scottsdale, AZ — Located at the northwest corner of Loop 101, the Scottsdale office is home to our technology, eCommerce and customer service organizations, with easy access to complimentary parking, electronic charging stations, restaurants and retail.

Minneapolis, MN — Select roles are based in our Minneapolis office on Highway 394, near the intersection with Highway 100, only five minutes from downtown.

Field/Remote — Select roles designated as field/remote will require associates to work from a home office, connecting virtually with Choice team members and leadership on Zoom, with possible required travel depending on the role.

Choice’s Cultural Values

Choice’s Leadership Principles

Act with Intention | Lead with Authenticity | Grow & Deliver

Apply Now

Refine Your Search

enterprise application support analyst 1 jobs

Enterprise Application Support Analyst 1

Enterprise Imaging Informatics Supervisor

Pharmacy Analyst - Business Optimization Strategist

Director of Land Finance

Digital Forensics Examiner

Financial Analyst III – Data Governance (Hybrid-Buffalo)

Enterprise Application Administrator

Data Engineer - Senior Application Development Analyst

Insurance Analyst – Riskonnect Implementation Support (Remote)

User Access Management Analyst

Engineer II

RME Planner

Cyber Data Analyst Engineer III

Business Analyst II

Business Analyst / Project Coordinator (Healthcare / MMIS)

Salesforce Business Analyst

Analyst, Digital Infrastructure M&A/Advisory

Junior Identity Security Metrics Consultant & Databricks Analyst

Business System Analyst for Jaggaer/Workday

Business Analyst / Project Lead (Medicaid MMIS Modernization)

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