Top 1120 Omni Jobs | SimplyHired

Front Desk Agent
Omni Hotels & Resorts —Hot Springs, VA
- Full-time
- Math
- Ability to stand for extended periods
- Entry level
Quick Apply
Bellperson
Omni Hotels & Resorts —Atlanta, GA
- Weekends as needed
- Management
- Ability to walk for extended periods
- Computer literacy
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Shuttle Driver
Omni Hotels & Resorts —Bretton Woods, NH
- Weekends as needed
- Office
- Driver's License
- Ability to sit for extended periods
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Chef de Cuisine
Omni Hotels & Resorts —Boston, MA
- $78,648 - $98,310 a year
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- ServSafe
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Banquets & Catering - Sous Chef
Omni Hotels & Resorts —Amelia Island, FL
- Full-time
- Microsoft Word
- Microsoft Excel
- ServSafe
Quick Apply
Assistant Director of Finance
Omni Hotels & Resorts —Indianapolis, IN
- Weekends as needed
- Oracle
- Management
- Research
Quick Apply
Ocean Tides Spa - Massage Therapist
Omni Hotels & Resorts —Hilton Head Island, SC
- Holidays
- Communication skills
- Entry level
- Resort
- Opportunities for advancement
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Steward
Omni Hotels & Resorts —New Orleans, LA
- Weekends as needed
- Customer service
- Hotel
- Ability to lift 50 pounds
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Utility Cleaner Overnight
Omni Hotels & Resorts —Boston, MA
- $24.72 - $32.76 an hour
- Overnight shift
- Hotel
- Quality control
- Entry level
Quick Apply
Server AM -H2B
Omni Hotels & Resorts —Hilton Head Island, SC
- Weekends as needed
- Restaurant
- Entry level
- Resort
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Housekeeping Houseperson - Part Time
Omni Hotels & Resorts —New Haven, CT
- Part-time
- Hotel
- Entry level
- Tuition reimbursement
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Steward/Dishwasher
Omni Hotels & Resorts —Charlottesville, VA
- $14.50 an hour
- Full-time
- Hotel
- Ability to lift 50 pounds
- Entry level
Quick Apply
Restaurant Server - PT
Omni Hotels & Resorts —Tucson, AZ
- Part-time
- Bar
- English
- Presentation skills
Quick Apply
Bob's Server - Part Time
Omni Hotels & Resorts —Louisville, KY
- Part-time
- Ability to walk for extended periods
- Hotel
- 1 year
Quick Apply
Laundry Attendant
Omni Hotels & Resorts —Atlanta, GA
- Weekends as needed
- Ability to walk for extended periods
- English
- Hotel
Quick Apply
Security - Security Officer
Omni Hotels & Resorts —New York, NY
- $32.21 - $42.95 an hour
- Weekends as needed
- Residential
- Ability to lift 50 pounds
- Restaurant
Quick Apply
Guest Services Representatives
Omni Hotels & Resorts —San Francisco, CA
- $35.09 an hour
- Full-time
- English
- Hotel
- Math
Quick Apply
On Call Banquet Server
Omni Hotels & Resorts —Boston, MA
- $18.25 an hour
- Weekends as needed
- ServSafe
- Ability to walk for extended periods
- Computer literacy
Quick Apply
Resort Shuttle Driver | Full-Time
Omni Hotels & Resorts —Champions Gate, FL
- Weekends as needed
- Background check
- Pass drug screening
- Administrative experience
Quick Apply
Steward (Dishwasher)| Full-Time
Omni Hotels & Resorts —Champions Gate, FL
- Full-time
- Entry level
- Resort
- Kitchen
Quick Apply

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Front Desk Agent

Omni Hotels & Resorts -
Hot Springs, VA

Quick Apply

Job Details

Full-time

Qualifications

Customer follow-ups
Foreign language proficiency
Visitor query response
Computer operation
Customer communication
Hotel and accommodations payment processing
Report writing
Hotel policy compliance
Greeting customers
Processing cash transactions
Filing
Answering guest questions
Hotel room assignment management
Math
Task prioritization
Fax machines
Decision making
Handling customer service requests
Receptionist experience within hospitality industry
Accounting standards
Hotel and accommodations guest complaints handling
Hotel daily report preparation
Faxing
Cross-functional collaboration
Standard operating procedures (SOPs)
Entry level
Quality data entry
Customer data entry

Full Job Description

The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa has been delighting vacationers - including 24 U.S. Presidents - for over 250 years. A recently completed $170 million dollar renovation restored the historic character to this Allegheny Mountain resort in

Virginia. We are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Overview:
This team member will be responsible for providing a five-star welcome and departure experience to each guest, as well as, serving as ambassadors throughout the guest’s stay. Front Desk Agents make the first impression upon our guests by extending a warm welcome, providing information about the resort and local area, and offering our full range of upscale resort amenities and services to them. Front Desk Agents are also responsible for settling guest accounts upon check-out, resolving guest issues and completing special requests. They work closely with all hotel departments especially our Concierge, Bell-Door and Ideal Services teams.

Responsibilities:

Process guest check-ins and check-outs according to Omni’s Moments of Service and Standard Operating Procedures.
Empathetically listen to guest inquiries and provide appropriate responses.
Set up accurate accounts for each guest checking in according to their preferences (room type, payment, etc.).
Block rooms in the computer and follow through on designated requirements.
Pre-register designated guests and prepare key packets.
Communicate pertinent guest information to designated departments/personnel (i.e., special requests, amenity delivery).
Maintain confidentiality of all guests and hotel information.
Employ attention to detail in order to ensure security of guest room access.
Understand and execute all Omni accounting standards ensuring accurate settlement of folios, routing of charges and adjustments.
Maintain guest history files on all guests.
Accommodate room changes expediently.
Document all guest requests, complaints or problems immediately and notify designated department/personnel for resolving the situation. Follow up to ensure completion and guest satisfaction.
Issue safe deposit boxes to guests and ensure security of key.
Monitor, send and distribute guest faxes.
Generate, print and distribute daily and weekly reports.
Resolve discrepancies on the room status report with Housekeeping.
Maintain complete knowledge at all times of all hotel features/services, hours of operation, room types, numbers, layout, decor, appointments and locations, room rates, special packages and promotions.

Qualifications:

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management and co-workers, both in person and by telephone.
Ability to accurately and efficiently input information into computer systems.
Ability to work cohesively with co-workers both within and outside of your department.
Ability to compute accurate mathematical calculations.
Ability to think clearly, quickly and make concise decisions.
Ability to prioritize, organize and follow up.
Ability to work well under pressure, dealing with many arrivals and departures within a short period of time.
Ability to stand for entire shift.
Previous customer service experience.
Previous hotel front desk experience is strongly preferred.
Previous cashiering experience is preferred.
Fluency in a foreign language is preferred.
Previous guest relations training is preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: [email protected].

Quick Apply

Refine Your Search

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Front Desk Agent

Bellperson

Shuttle Driver

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Steward

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Bob's Server - Part Time

Laundry Attendant

Security - Security Officer

Guest Services Representatives

On Call Banquet Server

Resort Shuttle Driver | Full-Time

Steward (Dishwasher)| Full-Time

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