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Specialty Pharmacy Technician - Patient Liaison

Shields Health Solutions -
Farmington, CT

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Job Details

$50,000 - $65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Microsoft Outlook
Spreadsheets
Pharmacy Technician License
High school diploma or GED
Documentation tools
Data entry
Microsoft Teams
Registered Pharmacy Technician

Full Job Description

Specialty Pharmacy Technician / Pharmacy Liaison

Onsite - Farmington, CT | Outpatient Clinic | Monday–Friday schedule

Are you kind, collaborative, and caring?

At Shields Health Solutions, we hire team players who put people first. Join a diverse, inclusive workplace where your ideas are valued.

We're growing rapidly and looking for driven professionals to make an impact in specialty pharmacy and patient care.

About the Role

As the primary point of contact for specialty pharmacy patients, you'll support medication access, adherence, and care coordination in a fast-paced, patient-centered environment.

Key responsibilities:

Coordinate refills, delivery, and medication access
Support insurance navigation and copay assistance programs
Monitor and improve medication adherence
Communicate with pharmacists, providers, and clinic teams
Resolve patient, insurance, and access challenges efficiently

This role bridges retail pharmacy, clinical care, and patient advocacy—offering meaningful impact beyond traditional pharmacy technician work.

Why Join Shields?

Competitive salary + bonus
Monday–Friday schedule (onsite, outpatient clinic)
4 weeks PTO + 10 paid holidays
401(k) with company match
Medical, Dental, Vision (Day 1 eligibility)

Qualifications & Skills

✅ Required

Registered Pharmacy Technician (state licensure required)
High School Diploma or GED
2–5 years of pharmacy technician experience

Preferred

CPhT (PTCB certification)
5–8 years of experience
Background in specialty pharmacy, patient support, or medication adherence programs

Core Skills

Strong communication and interpersonal skills
Proficiency in Microsoft Office (Excel, Word)
Solid organizational and administrative abilities
Ability to work independently and learn new systems quickly

Traits We Value

Detail-oriented, organized, and dependable ✅
High integrity and strong judgment
Empathetic communicator with a patient-first mindset
Team-oriented with ability to handle confidential information

Specialty Experience (Preferred)

Experience supporting patients in:

Transplant
Hepatitis C
Infectious Disease (including HIV)
Oncology

Compensation & Transparency

Salary: $50,000 – $65,000 + bonus
Final pay based on experience, location, and applicable factors

Shields is committed to pay transparency and equal employment opportunity.

This information is being provided to promote pay transparency and equal employment opportunities at Shields Health Solutions. An employee in this position can expect a salary rate between $50,000 and $65,000 plus bonus pursuant to the terms of any bonus plan if applicable. The actual salary will depend on experience, seniority, geographic location, and other factors permitted by law.

Make an Impact

Help patients navigate complex therapies and life-changing treatments while growing your career in specialty pharmacy.

SEO Keywords (embedded naturally)

Specialty Pharmacy Technician • Pharmacy Liaison • Patient Support • Medication Adherence • Pharmacy Operations • CPhT • Outpatient Pharmacy • Specialty Pharmacy Careers

California residents employed by or applying for work at Shields have certain privacy rights. Please review our: California Workforce Privacy Notice and Privacy Policy.

By providing your mobile number, you agree to receive text messages from Shields Health Solutions related to job opportunities, interview scheduling, and recruiting updates. Message and data rates may apply. You may opt out at any time by replying 'STOP.' Consent is not a condition of employment.

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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