Top 240391 Technology group Jobs

IT Call Center Team Member - San Antonio, TX - TS/SCI Full Scope Polygraph
D&Z Federal Division —San Antonio, TX
- $87,500 - $104,000 a year
- Weekends as needed
- Writing skills
- Team management
- Mentoring
Quick Apply
Tier 1 Help Desk Analyst-On-site Located In Anchorage, AK-$25/hr. W2
TEKsystems —Anchorage, AK
- $25 - $30 an hour
- Contract
- Word processing
- Mid-level
- Office
- Commuter assistance
- Health savings account
5d
Enterprise Imaging Informatics Supervisor
SYSTEM West Virginia University Health System —Morgantown, WV
- Full-time
- Microsoft Excel
- Computer Science
- Hospital
APQP Quality Engineer
Crane Aerospace & Electronics —Elyria, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
RSD Vehicle Specifications Specialist
ROSENBAUER SOUTH DAKOTA LLC —Lyons, SD
- Full-time
- Computer literacy
- Writing skills
- Basic math
- Health savings account
- Disability insurance
Quick Apply
PC Field Services Technician (Eureka Springs)
Pinnacle IT —Eureka Springs, AR
- $20 - $25 an hour
- 8 hour shift
- Background check
- Clean driving record
- Software troubleshooting
- Health savings account
- Paid holidays
Quick Apply
IT Expert - Power Control Systems
Oxychem —Houston, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer Science
Metrology Lead
ALK-Abello, Inc —Post Falls, ID
- $32.00 - $37.50 an hour
- Full-time
- Mentoring
- Senior level
- Leadership
- 401(k) matching
Quick Apply
11d
IT Operations Manager
Yocha Dehe Wintun Nation —Brooks, CA
- From $130,000 a year
- Extended hours
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
CNC Programmer - Jenbacher Engines
INNIO —Waukesha, WI
- Monday to Friday
- English
- Mid-level
- Microsoft Office
Quick Apply
Electrician (Swing Shift) Journeyman licenses is Required
The University of Texas at Austin Facilities Services —Austin, TX
- Up to $61,857 a year
- 8 hour shift
- Current TB test
- Customer service
- Maintenance
- Paid holidays
- Disability insurance
Quick Apply
Financial Advisor - North Central Florida Group - Tallahassee, FL
Thrivent —Tallahassee, FL
- Full-time
- Background check
- Private practice
- Bachelor's degree
- Paid training
- AD&D insurance
Quick Apply
Director of Cyber Risk & Assurance
Wis Phys Svc Ins Corp —Madison, WI
- $185,000 - $225,000 a year
- Hybrid work
- Computer Science
- HIPAA
- Office
- Health insurance
- Dental insurance
Quality Assurance Calibration & Metrology Specialist
OTTO Engineering —Carpentersville, IL
- $22 - $28 an hour
- Extended hours
- Mid-level
- 3 years
- Math
- Profit sharing
- Health savings account
Medical Certified Professional Coder (CPC)- not remote
Family Practice, Urgent Care, and Specialty Coding —Idaho Falls, ID
- From $17.50 an hour
- 8 hour shift
- Basic math
- Research
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Nuclear Med Tech FT Bonus
Baylor Scott & White Health —Marble Falls, TX
- Full-time
- Hospital
- Customer service
- Computer literacy
- Health insurance
- Tuition reimbursement
9d
Security Systems Technician, NA
Vantage Data Centers Management Company LLC —Sterling, VA
- Weekends as needed
- 5 years
- System design
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Pathology Assistant
Medipath, LLC —Coral Gables, FL
- $50 - $60 an hour
- Full-time
- Surgery
- Mid-level
- Office
- Health savings account
- Relocation assistance
Quick Apply
10d
Field Engineer
Digital Force Technologies —San Diego, CA
- $85,000 - $125,000 a year
- Full-time
- Up to 50% travel
- Military
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Sales Support Specialist
Labsphere, Inc. —North Sutton, NH
- Full-time
- Mid-level
- 3 years
- Trade school
- Health savings account
- Health insurance
Quick Apply

I want to receive the latest job alert for technology group

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technology group jobs near

IT Call Center Team Member - San Antonio, TX - TS/SCI Full Scope Polygraph

D&Z Federal Division -
San Antonio, TX

Quick Apply

Job Details

$87,500 - $104,000 a year

Qualifications

TS/SCI with Polygraph

Full Job Description

IT Call Center Team Member needed for an opportunity with SOC’s client to work in San Antonio, TX.

Clearance required: TS/SCI with Full Scope Poly

Work Shift: Weekend Nights – Friday through Monday (Fri. & Mon. are 6pm-3am; Sat. & Sun. are 6pm-6am)

Responsibilities:

Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups.
Integrate technical knowledge and business understanding to create solutions for customer.
Mentor/consult with team members, other organizations, customers, and vendors on complex issues.
Act as a consultant in service delivery business, technology, industry or specific application.
Resolve technical and some business incidents independently.
Mentor/assist less-experienced team members on complex incidents.
Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends.
Review support plan for business indicators and map to company service solutions.
Develop and grow assigned customer account relationships with complex and strategic accounts.
Act as trusted advisor in the consultant role for customer and company sales teams.
Design and deliver support solutions using specific industry knowledge and expertise; Assist Mission Critical or project manager in solution formation and lead Mission Critical delivery team in planning, delivering, and managing complex support solutions.
Provide suggestions for operational efficiencies.
Create and deliver Value Based Delivery (VBD) account plans for assigned accounts.
Lead Customer Expectation management as part of escalation process.
Give inputs to operational methods and programs that may affect the business management strategy in a geographic area.

Knowledge and Skills:

Working knowledge of Level 1 (L1) IT support processes, including incident management, ticket triage, categorization, prioritization, and escalation.
Familiarity with IT service management (ITSM) platforms such as ServiceNow, Jira, and Salesforce for ticket creation, tracking, and reporting.
Basic understanding of IT hardware and network fundamentals (LAN/WAN, VPN, DNS, TCP/IP, firewalls, connectivity troubleshooting).
Ability to operate within and follow strict protocols in air-gapped and secure network environments.
Experience monitoring alerts across multiple systems, dashboards, email queues, phone lines, and chat platforms simultaneously.
Strong attention to detail with the ability to accurately document technical information and customer interactions.
Ability to follow established Standard Operating Procedures (SOPs) and escalation matrices.
Excellent verbal and written communication skills with a professional phone presence.
Strong organizational skills with the ability to manage multiple tickets and competing priorities in a fast-paced environment.
Critical thinking and problem-solving skills to perform initial troubleshooting and determine appropriate dispatch actions.
Ability to work independently as well as collaboratively within a team-oriented operations environment.

Education and Experience Required:

Bachelor's degree preferred or Associate degree holder (technical field) with 1-3 years working experience in related fields desired.

Employment Pre-requisites
The following requirements must be met to be eligible for this position: Successful completion of a background investigation, and drug urinalysis.
SOC, a Day & Zimmermann company, is an Equal Opportunity Employer, EOE AA M/F/Vet/Disability.
#INDSOC

Estimated Min Rate: $87,500.00
Estimated Max Rate: $104,000.00

Quick Apply

Refine Your Search

technology group jobs

IT Call Center Team Member - San Antonio, TX - TS/SCI Full Scope Polygraph

Tier 1 Help Desk Analyst-On-site Located In Anchorage, AK-$25/hr. W2

Enterprise Imaging Informatics Supervisor

APQP Quality Engineer

RSD Vehicle Specifications Specialist

PC Field Services Technician (Eureka Springs)

IT Expert - Power Control Systems

Metrology Lead

IT Operations Manager

CNC Programmer - Jenbacher Engines

Electrician (Swing Shift) Journeyman licenses is Required

Financial Advisor - North Central Florida Group - Tallahassee, FL

Director of Cyber Risk & Assurance

Quality Assurance Calibration & Metrology Specialist

Medical Certified Professional Coder (CPC)- not remote

Nuclear Med Tech FT Bonus

Security Systems Technician, NA

Pathology Assistant

Field Engineer

Sales Support Specialist

I want to receive the latest job alert for technology group

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected