Top 755 Service coordinator Jobs in 'ewa Beach, Hi

Customer Experience Coordinator
Diamond Head Windows and Doors —‘Aiea, HI
- $22 - $26 an hour
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
7d
Administrative Assistant
American Red Cross —Honolulu, HI
- $29 - $31 an hour
- Full-time
- 7 years
- Mid-level
- Office
- Health savings account
- Paid holidays
Quick Apply
14d
Human Resources (HR) Coordinator
Robert Half —Mililani Town, HI
- $29 - $33 an hour
- Temporary
- Microsoft Excel
- Mid-level
- Office
- Disability insurance
- Dental insurance
Quick Apply
8d
Service Coordinator
EST Companies LLC —Waipahu, HI
- $75,000 - $85,000 a year
- Full-time
- English
- Mid-level
- Driver's License
Quick Apply
11d
Admin Assistant IV
American Red Cross —Honolulu, HI
- $29 - $31 an hour
- Full-time
- 7 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
14d
Project Coordinator - Federal
Jacobs —Honolulu, HI
- $68,500 - $103,550 a year
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid holidays
- Health insurance
14d
COMPREHENSIVE HEALTH PLANNING COORDINATOR -DOWNTOWN, OAHU
State of Hawaii —O'ahu, HI
- $6,728 - $8,187 a month
- Full-time
- Mid-level
- Office
- Administrative experience
- Mileage reimbursement
- Commuter assistance
Project Coordinator (Temporary) - West Oahu (Full-Time, 40, Day)
The Queen's Medical Center —'Ewa Beach, HI
- $79,524 - $97,417 a year
- Full-time
- Hospital
- 5 years
- Analysis skills
20h
E-Commerce Order Fulfillment & Customer Service Coordinator
Nick Kuchar Art & Design Co. —Kapolei, HI
- $22 - $26 an hour
- Full-time
- Background check
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
3d
Coordinator, Performance Improvement - Medicine (Full Time, 40, Day)
The Queen's Medical Center —Honolulu, HI
- $79,524 - $97,417 a year
- Full-time
- Nursing
- Hospital
- Word processing
Discharge Coordinator (Call-In, Varied Shifts)
The Queen's Medical Center —Honolulu, HI
- $28.97 - $35.19 an hour
- Hospital
- Mid-level
- Office
Lecturer
University of Hawaii —Kapolei, HI
- $2,053 an hour
- Part-time
- Mid-level
- Office
- Master's degree
RN Unit Manager
Aloha Nursing Rehab Centre —Kaneohe, HI
- From $96,000 a year
- Full-time
- Background check
- CPR Certification
- Nursing
- Free parking
- Paid holidays
Quick Apply
Sales Coordinator
The Systemcenter, Inc. —Honolulu, HI
- $21.00 - $26.45 an hour
- Email
- Hybrid work
- Microsoft Outlook
- Research
- Mid-level
- Paid training
- Health insurance
Quick Apply
8d
School Counselor
Ka'ohao Public Charter School —Kailua, HI
- $53,649 - $75,494 a year
- Email
- Classroom
- Teaching Certification
- In-person
- Health insurance
- Dental insurance
Quick Apply
Leadership Annual Giving Officer
Hawaii Foodbank —Honolulu, HI
- $70,000 - $95,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Excel
- Customer service
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
Urologist | $100k Bonus | Honolulu, HI
The Queen’s Health Systems —Honolulu, HI
- $580,000 - $633,224 a year
- Full-time
- BC/BE
- Inpatient
- Mid-level
- Relocation assistance
- Health insurance
Accountant/Payroll Coordinator
Referentia Systems Incorporated —Honolulu, HI
- $60,000 - $70,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- AD&D insurance
- Health insurance
Corporate Relationship Specialist
Hawaii Foodbank —Honolulu, HI
- $80,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- Clean driving record
- Microsoft Excel
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
14d
Experienced Dental Treatment Coordinator
Waialae Dental Care —Honolulu, HI
- $20 - $25 an hour
- 12 hour shift
- Dental office
- No background check
- Mid-level
- Health insurance
- Dental insurance
Quick Apply

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service coordinator jobs near 'ewa beach, hi

Customer Experience Coordinator

Diamond Head Windows and Doors -
‘Aiea, HI

Quick Apply

Job Details

Full-time
$22 - $26 an hour
7 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Customer records maintenance
Microsoft Outlook
Phone communication
Scanning
Administrative experience
High school diploma or GED
Dispatching
Office record organization
Customer data entry

Full Job Description

Job Overview

Diamond Head Windows & Doors is seeking a professional, organized, and customer-focused Customer Experience Coordinator to serve as the first point of contact for our customers while ensuring a seamless front-office and customer service experience.

This role is responsible for creating a positive first impression by welcoming customers, answering inquiries, coordinating communication, and supporting the day-to-day administrative operations of the office. Beyond traditional receptionist responsibilities, this position helps ensure customers receive timely, accurate, and professional communication throughout their experience with the company while supporting efficient coordination between sales, operations, installation, and other departments.

The ideal candidate is service-oriented, highly organized, proactive, and enjoys building relationships while keeping multiple priorities moving. This individual takes ownership of the customer experience, identifies opportunities to improve processes, and contributes to the overall success of a growing organization.

The Opportunity

This is the seat at the front of the business. For most customers the first contact with Diamond Head is a phone call, an email, or a walk through our front door, and all three run through this person.

The company is growing and the front office has outgrown what a receptionist role covers. The Customer Experience Coordinator owns the front office and the customer communication that moves through it: the phones, the general inbox, the appointment calendar, and the paperwork that keeps jobs moving between sales, operations, installation, and service. Just as important, this is the person who notices that a customer has been waiting three days on an answer and gets it resolved.

What You’ll Own

The front phone and the front door. Answer and route incoming calls, greet customers and vendors, and keep the lobby a place people are glad to sit in. Callers reach a person during business hours.
Customer communication. Respond to customer questions by phone and email, confirm appointments, and communicate schedule changes before the customer has to ask. Stay professional when the news is not good.
Follow-through to close. Track every open customer request in one place and stay on it until it is resolved. Escalate the ones that need a manager rather than letting them sit.
The appointment calendar. Schedule and confirm customer appointments, and keep the calendar accurate when sales, installation, and service are all changing it.
Records and documents. Scan, file, and enter customer and job records accurately, so the next person who opens the file can trust what is in it.
Office operations. Mail, deliveries, supplies, and the day-to-day organization that keeps the office running.
The process itself. Notice the questions we answer over and over, the handoffs that drop, and the steps that waste time. Write them down and propose the fix.

What We’re Looking For

Required

Two or more years in customer service, reception, scheduling, or office administration.
Clear, professional writing and phone presence. You can explain a delay to an unhappy customer and keep them a customer.
Comfortable in Outlook, Word, and Excel, and quick to pick up new systems.
Organized enough to hold twenty open items in a system rather than in your head.
Accurate. A detail in a customer record is either right or it costs someone a day.
Reliable attendance and punctuality. The front desk cannot be empty.
High school diploma or equivalent.

Strongly preferred

Experience in construction, home improvement, or another trade where jobs get scheduled, rescheduled, and installed.
Experience with a CRM, dispatch, or scheduling system.
Experience coordinating across departments rather than working a single queue.
A record of improving a process, not only working inside one.

The Right Person

The person who does well here likes people and likes order, and doesn’t treat those as competing. They take ownership of a customer’s problem rather than simply passing it along. They stay calm when three things go wrong at once, follow up without being asked twice, and take pride in making sure customers feel taken care of.

They enjoy solving problems, keeping things organized, and working across departments to get things done. Over time, they become someone the rest of the team relies on because when something is handed to them, it gets handled.

If that sounds like you, and you want to grow with a locally owned company that takes customer service seriously, we’d like to hear from you.

Pay: $22.00 - $26.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

service coordinator jobs in 'ewa beach, hi

Customer Experience Coordinator

Administrative Assistant

Human Resources (HR) Coordinator

Service Coordinator

Admin Assistant IV

Project Coordinator - Federal

COMPREHENSIVE HEALTH PLANNING COORDINATOR -DOWNTOWN, OAHU

Project Coordinator (Temporary) - West Oahu (Full-Time, 40, Day)

E-Commerce Order Fulfillment & Customer Service Coordinator

Coordinator, Performance Improvement - Medicine (Full Time, 40, Day)

Discharge Coordinator (Call-In, Varied Shifts)

Lecturer

RN Unit Manager

Sales Coordinator

School Counselor

Leadership Annual Giving Officer

Urologist | $100k Bonus | Honolulu, HI

Accountant/Payroll Coordinator

Corporate Relationship Specialist

Experienced Dental Treatment Coordinator

I want to receive the latest job alert for service coordinator in 'ewa beach, hi

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