Top 221 Call center representative Jobs in 76053

IT Service Desk Agent
SCHLUTER SYSTEMS L.P. —Northlake, TX
- Full-time
- English
- Mid-level
- Office
- Wellness program
- Paid holidays
Quick Apply
Airline Support Specialist - Texas (Temp to Perm)
Accommodations Plus International —Fort Worth, TX
- $22 - $25 an hour
- Overtime
- Spanish
- Ability to walk for extended periods
- Writing skills
- Flexible schedule
Quick Apply
5d
Call Center Representative
Texas Eye and Laser Center —Hurst, TX
- Full-time
- High school diploma or GED
- Organizational skills
- In-person
- Health insurance
- Dental insurance
Quick Apply
6d
Call Center Representative NRH
MAP —North Richland Hills, TX
- From $17 an hour
- Weekends as needed
- Computer literacy
- No experience needed
- English
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Service Representative
UnitedHealth Group —Dallas, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Microsoft Outlook
- Computer literacy
- On-the-job training
10h
Call Center Agent
DaBella —Irving, TX
- From $19 an hour
- Overtime
- Typing
- Entry level
- Health savings account
- Paid holidays
Quick Apply
8d
Call Center Agent
MAP —North Richland Hills, TX
- From $17 an hour
- Part-time
- Computer literacy
- No experience needed
- English
Quick Apply
Inbound Call Center Representative
Brandforge Tech —Dallas, TX
- $20 - $30 an hour
- Weekends as needed
- Sales
- Administrative experience
- Typing
- Paid training
- Health insurance
Quick Apply
4d
Customer Service Representative
Optum —Dallas, TX
- $16 - $29 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Pass drug screening
- On-the-job training
6h
Call Center Representative
Cook Children's Health Care System —Fort Worth, TX
- Overtime
- Spanish
- Computer literacy
- Writing skills
Quick Apply
Customer Service Representative/Call Center
SuiteMate Staffing Solutions —Arlington, TX
- $17 an hour
- PRN
- Mid-level
- 2 years
- Communication skills
- Flexible schedule
Quick Apply
Pharmacy Claims Representative 2 - Remote
Dragonfly Health —Arlington, TX
- From $22 an hour
- 12 hour shift
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Call Center Representative
EYECARE SERVICES PARTNERS MANAGEMENT, LLC —Dallas, TX
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Quick Apply
Health Care Customer Service Representative
State Collection Service —Dallas, TX
- $16 - $18 an hour
- Full-time
- Remote
- Bilingual
- HIPAA
- Military encouraged
- Profit sharing
- Health savings account
Quick Apply
1d
Customer Support Representative
National HME, Inc. —Richland Hills, TX
- $16 - $17 an hour
- Weekends as needed
- HIPAA
- Ability to lift 50 pounds
- Computer skills
Quick Apply
Virtual Services Representative
Advancial Federal Credit Union —Irving, TX
- $20 - $25 an hour
- Full-time
- Hybrid work
- Office
- Trade school
- 1 year
- 401(k)
- Life insurance
Quick Apply
Billing Representative
Optum —Dallas, TX
- $18 - $32 an hour
- Full-time
- Remote
- 18 years or older
- Microsoft Excel
- Microsoft Outlook
- On-the-job training
Technical Support Representative
Luraco Health & Beauty, LLC —Arlington, TX
- $20 - $25 an hour
- Urgently hiring
- Data entry
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
Williams-Sonoma Inc. Customer Care Centers —Fort Worth, TX
- From $15 an hour
- Full-time
- Remote
- Residential
- 1 year
- Communication skills
- Paid time off
- Work from home
Customer Service Rep I
WebTPA —Irving, TX
- $18 an hour
- 8 hour shift
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Wellness program
- Disability insurance
1d

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IT Service Desk Agent

SCHLUTER SYSTEMS L.P. -
Northlake, TX

Quick Apply

Job Details

Full-time

Benefits

Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Life insurance
Referral program

Qualifications

Customer communication
Mobile device support
Employee relationship building
English
Desktop (troubleshooting support)
Desktop administration
Ticketing system technical support
Mobile devices

Full Job Description

Description:

As part of a global IT Team, the IT Service Desk Agent acts as the single point of contact for end users, applying customer service and technical skills to document, manage and fulfill user requests. This position plays a key role in supporting the IT team in exceeding business expectations while providing support across a wide range of IT services. In addition to gathering information through user conversation the Service Desk Agent applies a close attention to detail while documenting, scoping, and prioritizing tasks prior to escalation to further lines of support. Additional responsibilities of this role include configuring and deploying assets, managing IT inventory, deploying software to workstations, providing remote and deskside support, and maintaining a knowledge base with the support of their team.

Primary Responsibilities

Act as the primary point of contact for end users and first response for IT service operation issues and requests.
Prioritize and escalate issues based on urgency and business impact.
Deliver professional support with a customer-focused approach
Maintain an acceptable first call resolution rate and minimize downtime & disruptions for end users
Support IT service operation governance through ticket ownership.
Develop and maintain a knowledge base and deliver relevant training.
Advocate for and support ITSM processes and procedures.
Adhere to IT security policies and guidelines
Contribute to continual improvement activities by providing feedback and required support.
Maintain an accurate IT asset inventory. Register, track and manage IT assets
Promote best practice and security awareness.
Triage requests for type, severity, and appropriate support team.
Provide 1st level support for service operation tickets.
Procure and manage local IT assets. Provide consistent communication regarding ticket status to end users.
Provision, deploy, and exchange end points in local environment

Requirements:

Associate degree (preferred)
Basic ITIL Certification a plus
1 year minimum experience supporting desktops, applications and mobile device

Broad knowledge of the IT service features of the portfolio and their use in the company
Ability to adhere to processes, policies, and procedures.
Experience with basic technical administration of IT Technologies Experience working in a support focused environment.
Strong time management for balancing multiple tickets and prioritizing urgent tasks.
Ability to listen actively and explain technical topics in an easy-to-understand way
Fluent in the English language (both written and spoken).
Team and solution oriented.
An effective collaborator and contributor.
Self-motivated and able to take initiative.
Able to establish and maintain positive working relationships and customer support.
Able to prioritize and handle multiple tasks simultaneously.

COMPANY BENEFITS

Paid Weekly
Guaranteed Bi-Annual Bonuses
Generous PTO
10 Paid Holidays
Wellness Program (Earn up to an additional $600. Annually)
Medical, Dental, Vision, STD, LTD
Flexible Spending Account
Company Paid Life Insurance
401K / Company Match
Annual Performance Review
Employee Referral Program

COMPANY DESCRIPTION

Schluter Systems is a family-owned and internationally renowned company that has been rapidly growing over the last 10 years. The Schluter brand is backed by a team of people working together to create a line of innovative products that provide solutions to the tile industry. We’re looking to build our team with individuals who like to think BIG, and want to be part of what makes our products- extraordinary. We are a company that treats its employees, suppliers, and customers as long-term partners. Where success is built on a win-win philosophy and everyone should benefit.

"Profit is not the goal of the business. Profit is the consequence of a job well done" Werner Schluter, Founder

Come be a part of a Growing Company and help us paint the town ORANGE!!!

#SSIND

Quick Apply

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call center representative jobs in 76053

IT Service Desk Agent

Airline Support Specialist - Texas (Temp to Perm)

Call Center Representative

Call Center Representative NRH

Customer Service Representative

Call Center Agent

Call Center Agent

Inbound Call Center Representative

Customer Service Representative

Call Center Representative

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Pharmacy Claims Representative 2 - Remote

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Customer Service Representative

Customer Service Rep I

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