Top 25 Computer Network Support Specialists Jobs in Akron, OH

IT Support Specialist - II
IndiMade Brands, LLC —Independence, OH
- $55,000 - $65,000 a year
- Weekends as needed
- Microsoft Excel
- Azure
- Mid-level
- Health savings account
- Health insurance
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9d
IT Technician/Systems Engineer
Compass Computer Group Inc —Twinsburg, OH
- $50,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
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Customer Technical Assistance Specialist
Lubrizol —Brecksville, OH
- Full-time
- Hybrid work
- Mid-level
- High school diploma or GED
- Continuous improvement
- Health savings account
- Paid holidays
Help Desk Representative
Akron Metropolitan Housing Authority —Akron, OH
- $22.60 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Paid holidays
- Health insurance
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3d
Service Desk Expert
Hiab —Streetsboro, OH
- From $70,000 a year
- Full-time
- Hybrid work
- Background check
- Google Workspace
- Mid-level
- Health savings account
- Paid holidays
6d
IT Support Specialist
Virtual DataWorks —Akron, OH
- Computer science
- Computer Science
- English
IT Support Specialist
415 Group —North Canton, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Paid time off
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IT Support Specialist
CSM Companies, Inc —Richfield, OH
- Weekends as needed
- Mid-level
- Travel
- Associate's degree
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Classroom Technology Specialist
NEOMED —Rootstown, OH
- $42,391 - $50,162 a year
- Full-time
- Hybrid work
- Classroom
- Mid-level
- Microsoft Office
- Health savings account
- Paid holidays
IT Specialist
Hankook Tire America Corp. —Akron, OH
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Health insurance
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IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Strongsville, OH
- Weekends as needed
- Writing skills
- Research
- Office
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Network Field Operations Specialist - IT Network Operations
FirstEnergy Corp —Wadsworth, OH
- Full-time
- 7 years
- Microsoft Excel
- Computer Science
- Health insurance
- Dental insurance
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Cleveland, OH
- $40,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Mid-level
- In-person
- Opportunities for advancement
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Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Akron, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
3d
IT Support Specialist
Life Line Screening —Independence, OH
- $40,000 - $45,000 a year
- Full-time
- Hybrid work
- Background check
- Pass drug screening
- Office
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3d
Technical Application Specialist | EDI
Epicor —Solon, OH
- Full-time
- Hybrid work
- Mid-level
- Windows
- 3 years
- Health insurance
Workstation Specialist
Safran —Twinsburg, OH
- Full-time
- Computer science
- Computer Science
- 5 years
Manufacturing IT Operations Specialist / LAN
General Motors —Parma, OH
- Email
- Mid-level
- Windows
- 3 years
- Benefits from day one
Network Engineeer II
Acuative Corporation —Strongsville, OH
- Full-time
- Computer Science
- Mid-level
- 3 years
Quick Apply
Senior IT Support Specialist
Warwick Communications —Broadview Heights, OH
- On call
- Microsoft Excel
- Azure
- Microsoft Outlook

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Computer Network Support Specialists jobs near Akron, OH

IT Support Specialist - II

IndiMade Brands, LLC -
Independence, OH

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Job Details

Full-time
$55,000 - $65,000 a year
9 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount

Qualifications

Microsoft Excel
Windows
Microsoft Office
Continuous improvement
Computer hardware
Desktop (troubleshooting support)
Time management

Full Job Description

Position Summary- On-Site Position

We are seeking a hands-on Systems Support Specialist II to support day-to-day IT operations across a cloud-first environment. This role is focused on end-user support, device management, and maintaining reliable system performance across the organization.

This is an ideal opportunity for an early-career IT professional who is eager to learn and grow. The role offers exposure to systems administration, networking, security, and business applications, including ERP and warehouse systems. Success in this position requires curiosity, strong problem-solving skills, and the ability to leverage modern tools—including AI—to work efficiently and continuously improve processes.

Key Responsibilities

End User Support & Operations

Configure, deploy, and support PCs, laptops, handheld scanners, and peripherals
Troubleshoot hardware, software, printer, and connectivity issues
Provide support for Microsoft 365 including user accounts, licensing, and access management
Assist with onboarding and offboarding processes, including account setup and equipment provisioning
Support and maintain WiFi, printers, and general office IT systems
Administer and support RingCentral phone system (user setup, call flows, devices)
Respond to and prioritize support requests, ensuring timely and effective resolution

Systems & Infrastructure Support

Assist with Active Directory user and group management
Support basic networking functions (TCP/IP, DNS, DHCP, VPN concepts)
Monitor system health, backups, and endpoint performance
Assist with patching, updates, and endpoint maintenance
Support a cloud-first infrastructure with a focus on Microsoft 365 and Azure environments
Assist with firewall and wireless network configurations (including Cisco environments as applicable)

Security & Compliance

Support security awareness programs (e.g., KnowBe4 or similar platforms)
Assist with endpoint security, MFA, and access controls
Help monitor and respond to alerts from security tools (e.g., Darktrace or similar platforms)
Maintain adherence to IT security policies and best practices

Business Systems & Operational Support

Support warehouse technology, including handheld devices and WMS systems
Gain exposure to and assist with NetSuite and other business applications
Assist with reporting, data validation, and Excel-based operational tasks
Support system integrations and process improvements where applicable

Process Improvement & Documentation

Document recurring issues, solutions, and standard procedures
Contribute to internal knowledge base and user documentation
Identify opportunities to improve workflows, support processes, and system reliability
Leverage AI tools and modern platforms to troubleshoot, automate, and enhance efficiency

Vendor & Cross-Functional Coordination

Coordinate with external vendors (hardware, software, ISP, and service providers) as needed
Partner with internal stakeholders to support business operations and technology needs
Escalate issues appropriately and follow through to resolution

Cross-Functional Systems & Business Support

· Provide Level 1 support for ERP, ecommerce, and general business applications

· Assist with Shopify and related app troubleshooting and user support

· Troubleshoot application and system issues for users across multiple departments

· Assist with documentation, testing, process improvements, and cross-functional projects

Qualifications

Required

1–3 years of IT support, help desk, or related experience
Strong troubleshooting skills across hardware, software, and basic networking
Working knowledge of Windows operating systems and Microsoft 365
Basic understanding of Active Directory and user account management
Strong organizational and time management skills
Ability to work both independently and collaboratively

Preferred

Exposure to Cisco networking or firewall technologies
Experience with MDM or endpoint management tools
Familiarity with Azure or other cloud platforms
Experience with ERP/WMS systems (e.g., NetSuite)
Experience with security tools or awareness platforms
Strong Excel skills

Work Environment & Expectations

On-site role, 5 days per week.
Moving between two buildings 30 mins apart as needed for support.
Occasional after-hours or weekend support as needed
Participation in on-call rotation
Ability to lift and move IT equipment (up to approximately 25 pounds)
Work performed in office, warehouse, and technical environments

Additional Attributes for Success

Curiosity and willingness to learn new systems and technologies
Proactive mindset with a focus on continuous improvement
Strong communication skills and ability to support non-technical users
Ability to leverage modern tools, including AI, to solve problems effectively and efficiently

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Paid time off
Vision insurance

Application Question(s):

What experience do you have working with firewalls?
Have you configured wireless access points or managed a wireless controller

Experience:

Microsoft 365 : 1 year (Required)

Work Location: In person

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Refine Your Search

Computer Network Support Specialists jobs in Akron, OH

IT Support Specialist - II

IT Technician/Systems Engineer

Customer Technical Assistance Specialist

Help Desk Representative

Service Desk Expert

IT Support Specialist

IT Support Specialist

IT Support Specialist

Classroom Technology Specialist

IT Specialist

IT Service Desk Specialist

Network Field Operations Specialist - IT Network Operations

Tier 1 Technical Support Specialist

Seasonal, Operations Technical Specialist (Part Time)

IT Support Specialist

Technical Application Specialist | EDI

Workstation Specialist

Manufacturing IT Operations Specialist / LAN

Network Engineeer II

Senior IT Support Specialist

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