Technical Support Engineer
Fortna Systems, Inc. —Peachtree Corners, GA
- $76,100 - $114,200 a year
- Full-time
- 5 years
- Engineering
- Mid-level
Quick Apply
IT Support Engineer I, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Stone Mountain, GA
- $25 - $41 an hour
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid parental leave
- AD&D insurance
Software Engineer
CPC Technologies LLC —Kennesaw, GA
- Full-time
- Computer science
- Microsoft Excel
- Computer Science
Data Engineer
Capgemini —Atlanta, GA
- $44.87 - $70.07 an hour
- Contract
- Azure
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Senior Systems Engineer
Humana —Atlanta, GA
- $97,900 - $133,500 a year
- Full-time
- Remote
- Master's degree
- Travel
- Organizational skills
- Paid parental leave
- Paid holidays
12d
Senior Manager, Software Engineering - LOA Services
TriNet —Atlanta, GA
- $143,700 - $287,500 a year
- Full-time
- Computer science
- 6 years
- Computer Science
- Employee stock purchase plan
- Disability insurance
12d
Palantir Sr Data Engineer
Capgemini —Atlanta, GA
- $47.34 - $73.96 an hour
- Contract
- Hybrid work
- 7 years
- Fair chance
- Senior level
- Dental insurance
- Vision insurance
Engineering Lead - Teradata
Capgemini —Alpharetta, GA
- $44.85 - $70.07 an hour
- Contract
- SQL
- Mentoring
- Fair chance
- Health insurance
- Dental insurance
Controls Engineering Supervisor
Carrier —Kennesaw, GA
- $79,000 - $158,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Wellness program
- Paid jury duty
Controls Project Engineer II
Vanderlande Industries —Marietta, GA
- Full-time
- Engineering
- Windows
- Travel
UPS Field Service Engineer
EOLA Power —Atlanta, GA
- Weekends as needed
- Clean driving record
- Military
- Computer literacy
- Fuel card
- Disability insurance
Software Engineer – Customer & Commercial
Capgemini —Atlanta, GA
- $55.81 - $87.20 an hour
- Contract
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Release Engineer – RHEL Migration / Platform Modernization
Capgemini —Alpharetta, GA
- $39.30 - $61.40 an hour
- Contract
- 5 years
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Release Engineer – RHEL Migration
Capgemini —Alpharetta, GA
- $39.30 - $61.40 an hour
- Contract
- 5 years
- Fair chance
- Senior level
- Health insurance
- Dental insurance
Adobe Experience Platform Lead Engineer
Capgemini —Alpharetta, GA
- $39.30 - $61.40 an hour
- Contract
- System design
- Office
- 3 years
- Health insurance
- Dental insurance

Discover related jobs

Based on your search for Computer Hardware Engineers jobs.

Computer Engineer-onsite in Kennesaw, GA
Crane Nuclear —Kennesaw, GA
Design, code, and test complex software in an efficient and timely manner utilizing a structured project management methodology, requiring knowledge of multiple…
From $125,000 a year
Quick Apply
12d
Firmware Engineer
Radarsign —Kennesaw, GA
Bachelor’s degree in Electrical Engineering, Computer Engineering, Computer Science, or a related field. Troubleshoot and resolve firmware issues and provide…
$60,000 - $85,000 a year
Quick Apply
2h

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Staff: School of Engineering and Computer Science - Electrical and Computer Engineering Lab Technician
Cedarville University —Cedarville, OH
A bachelor’s degree in an electrical or computer engineering related discipline preferred. Demonstrated aptitude for electronics and electrical equipment, with…
Data Integration Engineer
Capgemini —Columbus, OH
Bachelor’s degree in computer science, Engineering, Information Technology, or related technical field (or equivalent experience). Contract (4 months 29 days).
$36.98 - $57.79 an hour
3d

Show more jobs in cities nearby

I want to receive the latest job alert for Computer Hardware Engineers in Atlanta, GA

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

Computer Hardware Engineers jobs near Atlanta, GA

Technical Support Engineer

Fortna Systems, Inc. -
Peachtree Corners, GA

Quick Apply

Job Details

Full-time
$76,100 - $114,200 a year

Qualifications

Robot troubleshooting
Material handling systems
Customer communication
Conveyor systems
Linux support
Interpreting technical drawings
Machine troubleshooting
Electrical schematic reading and interpretation
Windows
Industrial equipment troubleshooting
High-voltage electrical systems
Troubleshooting electrical systems
Low-voltage electrical systems
Supervisory control and data acquisition (SCADA)
Electrical control system maintenance
Mechanical troubleshooting

Full Job Description

FORTNA partners with the world’s leading brands to transform omnichannel and parcel distribution operations. Known world-wide for enabling companies to keep pace with digital disruption and growth objectives, we design and deliver solutions, powered by intelligent software, to optimize fast, accurate and cost-effective order fulfillment and last mile delivery. Our people, innovative approach and proprietary algorithms and tools ensure optimal operations design and material and information flow. We deliver exceptional value every day to our customers with comprehensive services and products including network strategy, distribution center operational design and implementation, material handling automated equipment, robotics and a comprehensive suite of lifecycle services.

At FORTNA, we believe in fostering a workplace that isn't just a job but a movement – a collective effort to redefine success and transform challenges into opportunities. "Join the Movement" encapsulates our commitment to a workplace culture that thrives on collaboration, celebrates diversity, and empowers every individual to contribute to something greater than themselves. Our Team. Our Passion. Our Approach.

About the Role

We are seeking a highly skilled Technical Support Engineer to provide enterprise-level support for our customers' automated material handling and fulfillment systems. This role supports a wide range of conveyor, sorter, robotics, and controls technologies across distribution, logistics, and fulfillment operations.

As part of our Tier 2 Controls Support team, you will serve as a critical technical resource supporting customer systems after project go-live. You will work directly with customers to troubleshoot, diagnose, and resolve complex operational and controls-related issues in live production environments.

The ideal candidate combines strong technical expertise with exceptional communication skills, a customer-first mindset, and a passion for problem-solving. Success in this role requires the ability to independently investigate issues, manage cases through resolution, and continuously learn new technologies and systems.

Schedule: Monday–Friday, 2:00 PM – 11:00 PM EST
On-Call Rotation: Weekend on-call support rotation required

Essential Functions

Provide remote technical support for automated material handling, logistics, and fulfillment systems
Troubleshoot customer issues involving PLCs, SCADA systems, electrical controls, software applications, and mechanical equipment
Analyze, diagnose, and resolve production-critical issues in a timely and effective manner
Guide customers, field technicians, vendors, and internal teams through troubleshooting and recovery efforts
Utilize electrical schematics, PLC code, SCADA platforms, technical documentation, and system drawings to identify root causes and corrective actions
Perform or oversee system modifications to improve performance, reliability, and uptime
Manage support cases from initial issue identification through final resolution, ensuring consistent communication and progress updates throughout the lifecycle of the issue
Coordinate across internal teams and external partners to drive complex technical issues to completion
Maintain a high level of professionalism while supporting customers during high-pressure operational events
Work independently and effectively in a remote environment with minimal supervision
Participate in a rotating weekend on-call schedule as an escalation resource

Qualifications

Associate’s or Bachelor’s degree in Engineering, Engineering Technology, Automation, Mechatronics, or a related field preferred; equivalent industry experience will also be considered
5+ years of experience supporting material handling, logistics, distribution, fulfillment, or industrial automation systems
5+ years of hands-on experience with electrical controls, PLCs, automation systems, software, and/or mechanical troubleshooting
Strong background in industrial automation and controls support required
Experience supporting live production or operational systems strongly preferred
Previous experience in commissioning, controls engineering, field service, technical support, or a related automation-focused role preferred

Required Skills & Experience

Controls & Automation

Strong PLC troubleshooting experience required
Allen-Bradley/Rockwell experience required
Experience with Beckhoff/TwinCAT and Siemens PLC platforms preferred
Experience with Schneider PLC platforms is a plus
SCADA/HMI experience preferred:
- Ignition
- FactoryTalk View
- Indusoft
- Wonderware

Electrical & Industrial Systems

Strong understanding of low-voltage control circuits and high-voltage power systems
Ability to read and interpret electrical schematics and technical drawings
Experience troubleshooting conveyors, sortation systems, robotics, and automated material handling equipment
VFD experience preferred:
- Allen-Bradley
- SEW
- Eaton
- ABB

Technical & Systems Knowledge

Working knowledge of Windows and Unix/Linux operating systems
Basic scripting and computer hardware troubleshooting experience preferred
CAD, drafting, and red-line experience a plus
Networking experience or certifications are a plus

Professional Skills

Strong customer-facing communication and relationship management skills
Ability to work independently and take ownership of technical issues through resolution
Strong case management and organizational skills with the ability to manage multiple priorities while maintaining momentum on complex or long-term issues
Demonstrated perseverance in troubleshooting and resolving technical problems, including coordinating with internal teams, vendors, and customers to ensure successful outcomes
Strong analytical thinking and problem-solving abilities
Ability to remain calm, focused, and effective during high-pressure production incidents
Excellent troubleshooting and critical-thinking skills
Excellent written and verbal communication skills
Curiosity and a continuous learning mindset with the ability to adapt to new technologies and systems
Strong understanding of OSHA requirements and industrial safety standards

The base salary range for this role is $76,100 to $114,200. This base salary range represents the low and high end of the base salary range for this position. Actual base salary offered will vary based on various factors including but not limited to location, level, job-related knowledge, skills, experience, and performance.

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor.

It is the policy of FORTNA and its affiliated companies to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, pregnancy or pregnancy-related condition, status with regard to public assistance, veteran status, citizenship status (if authorized to work in the U.S.), or any other characteristic protected by federal, state or local law. In addition, FORTNA will provide reasonable accommodations for qualified individuals with disabilities.

Quick Apply

Refine Your Search

Computer Hardware Engineers jobs in Atlanta, GA

Technical Support Engineer

IT Support Engineer I, Ops Tech Solutions (OTS)

Software Engineer

Data Engineer

Senior Systems Engineer

Senior Manager, Software Engineering - LOA Services

Palantir Sr Data Engineer

Engineering Lead - Teradata

Controls Engineering Supervisor

Controls Project Engineer II

UPS Field Service Engineer

Software Engineer – Customer & Commercial

Release Engineer – RHEL Migration / Platform Modernization

Release Engineer – RHEL Migration

Adobe Experience Platform Lead Engineer

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for Computer Hardware Engineers in Atlanta, GA

Explore jobs in more locations

About the Role

Essential Functions

Qualifications

Required Skills & Experience

Controls & Automation

Electrical & Industrial Systems

Technical & Systems Knowledge

Professional Skills

Job Seeker Tools

Employer Tools

Browse

Stay Connected