Top 40 Medical and Health Services Managers Jobs in Austin, TX

Supervisor Access Services- 24/7 Operations
Baylor Scott & White Health —Austin, TX
- Hospital
- Computer literacy
- HIPAA
- Health insurance
- Tuition reimbursement
6d
Business Office Manager - Skilled Nursing / Long-Term Care
Southpark Meadows Nursing and Rehabilitation Center —Austin, TX
- Full-time
- Skilled nursing facility
- Mid-level
- Organizational skills
- Tuition reimbursement
- Loan forgiveness
Quick Apply
Supervisor, DRG Revenue Integrity
CorroHealth Inc —Texas
- 8 hour shift
- Remote
- 5 years
- Mid-level
- Quality control
Quick Apply
Supervisor of Student Health Services
Texas School for the Deaf —Austin, TX
- $8,250 a month
- Weekends as needed
- School experience
- Nursing
- RN License
Logistics Manager
Health & Human Services Comm —Austin, TX
- $5,797.66 - $9,508.25 a month
- Online Application
- Writing skills
- Office
- Bachelor's degree
- Health insurance
- Opportunities for advancement
Quick Apply
6d
Seasonal Healthcare Team Lead - Remote
TTEC —Austin, TX
- $22 - $23 an hour
- Seasonal
- Remote
- Mid-level
- Microsoft Office
- Project management
Billing and Accounts Receivable Manager
Deloitte —Austin, TX
- $140,000 - $160,000 a year
- Full-time
- Remote
- Microsoft Excel
- 3 years
- Bachelor's degree
Patient Services Team Leader
Covenant Management Systems, L.P. —Austin, TX
- Microsoft Word
- OSHA
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Seasonal Licensed Healthcare Service Delivery Manager
TTEC —Austin, TX
- $22 - $25 an hour
- Seasonal
- Remote
- Mid-level
- Mentoring
- Time management
- Health insurance
- Tuition reimbursement
Quality Assurance Manager
ResCare Community Living —Austin, TX
- Full-time
- Working with individuals with developmental disabilities
- Residential
- Driver's License
Credentialing Manager - Primary Care
Total Primary Care —Austin, TX
- Full-time
- Primary Care
- Mid-level
- Commercial
Quick Apply
Lead Credentialing Specialist
Austin Radiological Association —Austin, TX
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Paid holidays
- Paid time off
Quick Apply
Surgical Services Aide Lead
St. David's Medical Center —Austin, TX
- Full-time
- Surgery
- Mid-level
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Healthcare Provider Licensing Manager
TeleMed2U —Pflugerville, TX
- Full-time
- Mid-level
- Office
- 3 years
- Paid holidays
- Health insurance
Quick Apply
Senior Business Compliance Manager, Meritain (TPA)
CVS Health —Austin, TX
- $67,900 - $199,144 a year
- Full-time
- Hybrid work
- 7 years
- Bachelor's degree
- Fair chance
- Health insurance
- Dental insurance
Accounts Receivable Supervisor
Advanced Pain Care —Austin, TX
- $24 - $27 an hour
- Full-time
- HIPAA
- Research
- Mentoring
Quick Apply
RCM Manager
Swish Dental —Austin, TX
- Overtime
- Dental office
- Computer literacy
- English
- Paid holidays
- Disability insurance
Quick Apply
Epic Certified Willow Pharmacy Applications Manager 6355647
Accenture —Austin, TX
- $90 - $95 an hour
- Weekends as needed
- Remote
- Management
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Quality Nursing Manager
St. David's Medical Center —Austin, TX
- Full-time
- Surgery
- Mid-level
- Employee stock purchase plan
- Disability insurance
Quick Apply
Billing Manager (Pediatric Therapy)
Little Land Pediatric Therapy & Play Gym —Cedar Park, TX
- Full-time
- Mid-level
- Children
- Pediatrics
- Paid holidays
- Paid time off
Quick Apply

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Supervisor Access Services- 24/7 Operations

Baylor Scott & White Health -
Austin, TX

Apply Now

Job Details

6 days ago

Benefits

Health insurance
Tuition reimbursement
Paid time off

Qualifications

Computer operation
HIPAA compliance
Phone communication
Health insurance policy knowledge
HIPAA
Typing
Productivity software
Clinical confidentiality policies
Client interaction via phone calls

Full Job Description

LOCATION: BSW Med Center Austin Oak Hill- 5245 W US Hwy 290 Service Rd, Austin, TX 78735 (ED/ Main Admission)

Additional Information: The department supports three locations—Austin, Lakeway, and Buda. The role may require travel for quarterly meetings, staff meetings, and providing additional support at these facilities. Candidates must be flexible, able to travel between locations as needed, and capable of working within a 24/7 operation.

About Us

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Our Core Values are:

We serve faithfully by doing what's right with a joyful heart.
We never settle by constantly striving for better.
We are in it together by supporting one another and those we serve.
We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

Immediate eligibility for health and welfare benefits
401(k) savings plan with dollar-for-dollar match up to 5%
Tuition Reimbursement
PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Supervisor of Access Services ensures efficient operations and customer service quality for the Access Services unit. This position serves as a resource to access and non-access staff regarding revenue cycle operations.

Essential Functions of the Role

Supervises daily activities of an assigned Access Services unit. Prepares and directs schedules to ensure appropriate staffing 24-7. Monitors attendance of team members and schedules breaks and shifts as necessary. Accountable for overseeing daily operations and workflows. Ensures customer and department satisfaction. Ensures timely follow-up and escalation recovery is performed.
Monitors all outbound and inbound team activities according to performance goals. Improves quality by evaluating processes and recommending changes.
Coordinates and enforces system policies, procedures, and productivity standards. Performs routine call quality reviews on recorded or live calls. Follows established procedures. Performs account research to assist with system-level initiatives or requests. Examples include customer complaints, incorrect estimates, and administrative write-offs. Immediately reports any performance, productivity, and behavioral issues regarding staff to management for review.
Monitors financial performance by ensuring financial conversations and collection attempts. Assists Access Services Director and Manager with adjusting staff to volumes.
Motivates and mentors team members to maintain a positive work environment. Creates and implements goals, action plans, and incentives to drive production results.
Performs call monitoring, coaching, training, and feedback and disciplining. Coaches, counsels and motivates employees.
Serves as a role model for staff in maintaining effective communication. This includes communication with employees, patients, guests, insurance companies, employers, doctors, and hospital personnel.
Acts as an information source to ensure resolution of customer inquiries and complaints. Handles escalations on an as needed basis.
Administers and handles escalation requests for system and Revenue Cycle policies. These include Cash Handling, Financial Assistance, Point of Service, Out of Network, Limited Plan, and Outpatient Valid Orders.
Participates in the hiring process and manages performance, recognition, and disciplinary actions. Assists with interviewing applicants, hiring, and performance reviews.

Key Success Factors

Requires knowledge of general insurance terms, including governmental and commercial payers. Requires basic knowledge of medical and coding terms.
Proficient typing and keyboarding skills. Basic computer skills and Microsoft Office.
Demonstrated ability to work autonomously.
Proven written and verbal communication skills.
Works unsupervised and self-starter.
Proven ability to problem-solve, perform critical thinking.
Requires excellent listening and communication skills, and professional telephone etiquette.
Maintain a professional demeanor in stressful and emotional environments. This includes crime, behavioral health, suffering patients, and life or death situations.
Must exhibit high empathy and communicate well with patients and families during trauma. Demonstrate exceptional customer service skills.
Ability to maintain patient confidentiality in accordance with HIPPA guidelines.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

QUALIFICATIONS

EDUCATION - Associate's or 2 years of work experience above the minimum qualification
EXPERIENCE - 2 Years of Experience

Apply Now

Refine Your Search

Medical and Health Services Managers jobs in Austin, TX

Supervisor Access Services- 24/7 Operations

Business Office Manager - Skilled Nursing / Long-Term Care

Supervisor, DRG Revenue Integrity

Supervisor of Student Health Services

Logistics Manager

Seasonal Healthcare Team Lead - Remote

Billing and Accounts Receivable Manager

Patient Services Team Leader

Seasonal Licensed Healthcare Service Delivery Manager

Quality Assurance Manager

Credentialing Manager - Primary Care

Lead Credentialing Specialist

Surgical Services Aide Lead

Healthcare Provider Licensing Manager

Senior Business Compliance Manager, Meritain (TPA)

Accounts Receivable Supervisor

RCM Manager

Epic Certified Willow Pharmacy Applications Manager 6355647

Quality Nursing Manager

Billing Manager (Pediatric Therapy)

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