Top 449 Computer User Support Specialists Jobs in Baltimore, MD

Training Specialist
Miles & Stockbridge P.C. —Baltimore, MD
- $70,200 - $85,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Total Rewards Specialist
Service Coordination, Inc —Owings Mills, MD
- $97,300 - $146,200 a year
- 5 years
- HIPAA
- Mid-level
- Wellness program
- Health savings account
Quick Apply
Cloud Solutions Consultant, National Security (NatSec) Professional Services (ProServe)
Amazon Web Services, Inc. —Jessup, MD
- $153,600 - $207,800 a year
- Full-time
- 5 years
- Organizational skills
- Senior level
- AD&D insurance
- Health insurance
1d
Remote Accounting Expert - AI Trainer
DataAnnotation —Columbia, MD
- $50 - $60 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
Remote Accounting Expert - AI Trainer
DataAnnotation —Rosedale, MD
- $50 - $60 an hour
- Part-time
- Remote
- Mid-level
- Master's degree
- Bachelor's degree
Quick Apply
AI Data Quality Specialist - AI Trainer
DataAnnotation —Maryland
- $50 - $100 an hour
- Part-time
- Remote
- Writing skills
- English
- Mid-level
- Flexible schedule
Quick Apply
12d
Engineering Specialist (BAS Controls Programmer)
Pritchett Controls, Inc. —Beltsville, MD
- $5,000,000 - $10,000,000 a year
- Full-time
- Background check
- Construction site
- 5 years
- Health savings account
- Paid holidays
Quick Apply
Business Continuity Management Specialist
CGI Group, Inc. —Baltimore, MD
- $62,900 - $139,300 a year
- Office
- Analysis skills
- Travel
- Paid parental leave
- Paid holidays
Mainframe Monitoring Specialist (Night Shift, Thur-Mon)
CGI Group, Inc. —Baltimore, MD
- $62,900 - $139,300 a year
- Night shift
- Mid-level
- Office
- In-person
- Paid parental leave
- Paid holidays
1d
Cloud Reporting and Documentation Specialist
CGI Group, Inc. —Baltimore, MD
- $79,600 - $156,700 a year
- 7 years
- Azure
- Customer service
- Paid parental leave
- Paid holidays
13d
Field Support Specialist
Kennedy Krieger Institute —Baltimore, MD
- $57,140.30 - $99,305.86 a year
- Full-time
- Computer science
- Computer Science
- Research
IT User Support Specialist
University System of Maryland Office —Baltimore, MD
- $66,500 - $80,500 a year
- Contract
- Hybrid work
- Microsoft Outlook
- Computer Science
- Mid-level
- AD&D insurance
- Health insurance
Quick Apply
7d
IT Support Specialist (On-Site)
The Poole and Kent Corporation —Baltimore, MD
- $27.00 - $30.29 an hour
- Full-time
- Inventory management
- Mid-level
- Office
11d
IT Support Specialist
Baltimore Country Club —Lutherville-Timonium, MD
- $25 - $28 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Disability insurance
- Health insurance
Quick Apply
13d
Technical Support Specialist
Alertus —Baltimore, MD
- $21.74 - $26.27 an hour
- Full-time
- Computer science
- Computer Science
- Salesforce
- Paid holidays
- Disability insurance
Technical Support Specialist (Healthcare Platform & Hardware)
Impruvon —Baltimore, MD
- $70,000 - $80,000 a year
- Full-time
- Remote
- Mid-level
- Residential
- US work authorization
- AD&D insurance
- Disability insurance
Quick Apply
14d
Helpdesk Support Specialist
BITHGROUP Technologies —Baltimore, MD
- $30 - $33 an hour
- Part-time
- 7 years
- Writing skills
- Windows
Quick Apply
Data Specialist
American Federation of State, County and Municipal Employees —Baltimore, MD
- $56,400 - $85,000 a year
- Email
- Office
- 3 years
- Older adults
- Paid holidays
- Health insurance
Detail Specialist
U-Haul —Baltimore, MD
- $15 - $17 an hour
- Urgently hiring
- Driver's License
- Entry level
- Paid holidays
- Health insurance
11d
IT Specialist I
Solaris Health Holdings LLC —Annapolis, MD
- Full-time
- Computer Science
- Computer literacy
- HIPAA
Quick Apply
4d

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Training Specialist

Miles & Stockbridge P.C. -
Baltimore, MD

Quick Apply

Job Details

Full-time
$70,200 - $85,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Career development plan
Vision insurance
Employee discount
Life insurance

Qualifications

Technical support
User training (technical support)
Office equipment user training
Bachelor's degree
Data management
User support
User guides
Presentation creation
Job aid instructional content development
Implementing learning management systems (LMS)
Adult learning
Software training
Information management

Full Job Description

Miles & Stockbridge has positioned itself as an AmLaw 200 firm that is global in scope and in reach. Miles & Stockbridge maintains a reputation for a dynamic and approachable work environment that allows talented lawyers and staff from diverse backgrounds to thrive and grow. As part of our ongoing commitment to affect positive change, Miles & Stockbridge focuses on partnerships that benefit the community, reflect the causes our colleagues support, and allow us to collaborate with clients and neighbors to deepen relationships.

Miles & Stockbridge is dedicated to providing employee training that supports career development. We are hiring a Training Specialist to join our Human Resources Team to assist with developing and conducting high quality employee training programs. This role requires reporting onsite daily. Our Training Specialist role is ideal for someone who is experienced in instructional design, training facilitation, and maintaining learning management systems. If you are looking for a role where you can develop learning programs to that help employees thrive, consider Miles & Stockbridge! At Miles, you have the opportunity to use new technologies and receive mentorship that will grow your career!

Responsibilities:

Developing and implementing training programs that address the Firm's professional development and technology education needs.
Developing processes to assess users' computer skills, participation, and growth in the Firm's training programs.
Working with subject matter experts to collect information on high priority skills.
Assisting with designing, implementing, and maintaining new employee orientation and continuing education programs tailored to job function.
Coordinating and scheduling software training classes on a regular and routine basis.
Maintaining master training calendar and preparing course advertising materials.
Developing and maintaining reference guides and software documentation for use by the Firm.
Maintaining training documentation including registration and completion records.
Researching and recommending new software and/or changes to existing software.
Learning new software as required by Firm.
Assisting in evaluating the effectiveness of training programs.
Evaluating training classes offered by 3rd party training organizations that may be needed to augment or replace training programs offered within the Firm.
Other duties as assigned.

Qualifications:

Bachelor’s degree in Instructional Design, Adult Learning, Human Resources, or related field of study.
5+ years’ experience in a law firm or professional services environment.
Certifications highly desired.
Experience applying adult learning principles, methodologies, and course design techniques.
Experience developing and facilitating learning and development.
Demonstrated experience collaborating across organizational boundaries and influencing stakeholders.
Experience with building and maintaining course and participant databases.
Advanced knowledge of Microsoft Office, including Word, Excel, Outlook, and PowerPoint.
Exceptional written and oral communication skills, including instructional and presentation skills.
Experience researching course development and delivery concepts, as well as technical software issues.

Personal Attributes:

Highly self-motivated and directed.
Ability to absorb new ideas and concepts quickly.
Good analytical and problem-solving abilities.
Ability to effectively prioritize and execute tasks in a high-pressure environment.
Very strong customer service orientation.
Experience working in a team-oriented, collaborative environment.

Miles & Stockbridge offers competitive a compensation and benefits package including PTO, medical, dental, vision, life insurance, 401K, Firm sponsored Memberships (i.e. Peloton, Norton LifeLock), and more.

The pay range for this position is $70,200 – $85,000. The pay range provided is in compliance with state, city, or local employment laws and applies to this location only. Actual pay for this position will be determined based on multiple factors including, but not limited to, knowledge, skills, abilities, experience, current market data, and business needs.

Physical Demands:

While performing the duties of this position, the employee is regularly required to remain in a stationary position or sit for prolonged periods and repeat motions that may include the wrists, hands and/or fingers. The employee is occasionally required to stand and stoop, kneel, or crouch. The employee is frequently required to perform light work that includes lifting and moving objects up to 10 pounds.

Miles & Stockbridge is not currently accepting resumes or assistance from search firms for this position.

Disclaimer and Acknowledgement:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements will exclude individuals who may pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Nothing in this job description restricts management’s right to assign or reassign duties in this job description at any time for any reason.

Miles & Stockbridge is an Equal Opportunity Employer and committed to cultivating an inclusive environment that embraces and promotes diversity, equity, and inclusion as core values of our firm.

Job Type: Full-time

Pay: $70,200.00 - $85,000.00 per year

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Do you have experience delivering training on software or technical systems in a professional environment?
Have you regularly supported end users with troubleshooting or day to day use of business software?

Ability to Commute:

Baltimore, MD 21202 (Required)

Work Location: In person

Quick Apply

Refine Your Search

Computer User Support Specialists jobs in Baltimore, MD

Training Specialist

Total Rewards Specialist

Cloud Solutions Consultant, National Security (NatSec) Professional Services (ProServe)

Remote Accounting Expert - AI Trainer

Remote Accounting Expert - AI Trainer

AI Data Quality Specialist - AI Trainer

Engineering Specialist (BAS Controls Programmer)

Business Continuity Management Specialist

Mainframe Monitoring Specialist (Night Shift, Thur-Mon)

Cloud Reporting and Documentation Specialist

Field Support Specialist

IT User Support Specialist

IT Support Specialist (On-Site)

IT Support Specialist

Technical Support Specialist

Technical Support Specialist (Healthcare Platform & Hardware)

Helpdesk Support Specialist

Data Specialist

Detail Specialist

IT Specialist I

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