At Mirbeau, we’ve spent more than 25 years delivering award-winning hospitality rooted in wellness, care and excellence. As a Forbes-rated, family-owned company, we’re committed to creating a workplace d intention to every treatment, uphold discretion and consistency, and contribute to a guest journey rooted in wellness and revitalization. In this role, you’ll deliver thoughtful, expert treatments with warmth, professionalism, and calm, grounded energy. A valid license, excellent communication skills, and a guest-oriented personality are essential, along with a true passion for helping others feel balanced, renewed, and deeply cared for.
Only the best bring focused skill and intentional care to every touch. where our people feel supported, respected and empowered to grow. That’s why health, balance and well-being are core values in everything we do.
Come find your balance- and your future- with us.
Pay Rate: $34.50 per treatment, plus gratuities, retail commission, and full-time incentive potential to make up to $75.00 per hour.
Schedule - Nights 3pm -9pm and weekends are required.
Job Responsibilities:
Guest Experience & Service
- Create a welcoming, calming atmosphere with professional, courteous, and guest-centered service
- Provide a variety of personalized massage treatments (Swedish, deep tissue, hot stone, etc.) that meet spa guidelines and licensing standards
- Educate guests about spa services, treatment benefits, and wellness practices that support well-being
- Use guest names when known and uphold Forbes and Mirbeau’s language standards and etiquette
- Support a seamless guest journey by collaborating with spa attendants, front desk and fellow service providers
- Listen and respond to guest questions and concerns promptly, courteously, and professionally
- Treatment Preparation & Sanitation
- Prepare and maintain clean, stocked and organized treatment rooms before and after each service- properly cleaning, restocking supplies and resetting equipment
- Follow spa guidelines and industry best practices for sanitation and sterilization
- Properly care for equipment and use products efficiently to support quality and cost control and prevent waste
- Uphold spa policies and state licensing requirements, including adherence to all safety and ethical guidelines
- Perform all prep and post-service tasks with precision, care, and attention to detail
- Knowledge & Development
- Possess full knowledge of all spa treatments, products, and guidelines
- Stay current on new massage techniques, spa treatments, and wellness industry trends relevant to the massage therapist role
- Willingly train in Mirbeau’s specific treatments and adapt to new services as introduced
- Professionalism & Reliability
- Arrive on time, in a clean uniform with name tag, and maintain a neat, well-groomed appearance
- Be prompt with each appointment and complete services within the scheduled time frames- coordinating with the front desk and attendants
- Contribute positively to the spa work environment with a professional, calm and composed attitude
- Demonstrate discipline, reliability, and ability to work independently without constant supervision
- Teamwork & Communication
- Collaborate with spa leadership and team members to ensure smooth and seamless spa operations
- Proactively inform management of any guest concerns or unusual situations requiring attention in a prompt manner
- Attend training sessions and team meetings as required by spa leadership
- Additional Responsibilities
- Maintain confidentiality and discretion for all guests at all times, ensuring guest comfort and trust
- Uphold the integrity of your license and spa policies by maintaining ethical, safe and professional practices at all times.
- Fulfill any other responsibilities or assist with special tasks as directed by spa leadership or Spa Director
Qualifications, Skills & Educational Requirements:
- Licensing & Experience
- Must hold and maintain a current, valid NYS License for Massage Therapy
- Thorough knowledge of massage modalities and technique, with the ability to customize treatments for each guest; experience with wellness-based treatments preferred
- Proficiency in a variety of massage modalities (Swedish, deep tissue, hot stone, prenatal, etc)
- Strong knowledge of anatomy, physiology, and contraindications to ensure safe and effective treatments
- Prior experience in a spa, wellness, or refined hospitality environment strongly preferred
- Willingness to train in and perform spa-specific or signature treatments as required per the spa’s service offerings
- Wellness & Service Excellence
- Proven commitment to delivering elevated, personalized service
- Genuinely guest-oriented with a passion for creating lasting client relationships and encouraging loyalty
- Ability to offer thoughtful, wellness-based solutions aligned with guest goals and spa standards
- Enthusiastic and passionate about wellness, self-care practices and holistic guest experiences
- Communication & Professionalism
- Strong verbal and written communication skills; articulate, polished and professional in all guest and team interactions
- Warm, personable, and approachable with a calm, confident presence that reflects the spa’s elevated service standards
- Demonstrates a high level of discretion, respect, and professionalism at all times
- Work Ethic & Personal Attributes
- Reliable, punctual, and consistent in all aspects of job performance
- Ability to work independently and maintain focus without direct supervision
- Flexible, adaptable, and composed under pressure, with a positive and professional demeanor
- Committed to ongoing learning, development, and upholding the highest service and operational standards
- Physical & Technical Requirements
- Must be in good physical health, with the stamina to perform treatments and remain on your feet for extended periods of time
- Ability to maintain focus, posture and energy throughout long shifts or consecutive appointments
- Strong time management, organization, and multitasking skills; able to pivot between responsibilities as needed
- Detail-oriented and precise, with a steady hand and clean technique
- Basic computer literacy and comfort with spa software or appointment management systems
Employee Perks and Company Incentives:
- Discounted rates for services and retail items within the spa!!
- 401K with company match
- Medical, Dental, Vision and Life Insurance Plan
- Employee Assistance Program and Resources
- Paid time off for full-time AND part-time employees!!
- Holiday Pay
- Career advancement potential within the company
- Anniversary Program!!
- Work Performance Incentives
- And more!!!
Only the best bring focused skill and intentional care to every touch.
Come find your balance- and your future- with us.
Job Type: Part-time
Pay: $34.50 - $75.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
- Referral program
Work Location: In person
