Top 12 Computer User Support Specialists Jobs in Hammond, LA

Desktop Support Specialist II or III
First Guaranty Bank —Hammond, LA
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
8d
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Hammond, LA
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
12d
Employee Benefits Implementation Specialist
HUB International —Covington, LA
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Wellness program
- Paid parental leave
1d
Systems Specialist
Ballard Brands LLC —Mandeville, LA
- $40,000 - $60,000 a year
- Full-time
- Hybrid work
- Mid-level
- Organizational skills
- 2 years
- Health insurance
- Dental insurance
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Procurement Specialist
Ampirical —Covington, LA
- $28 an hour
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Wellness program
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Data Migration Specialist
Soma Global, Inc. —Mandeville, LA
- Full-time
- Computer science
- Azure
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
Compliance and Support Specialist
Ampirical —Covington, LA
- From $23 an hour
- Mid-level
- Office
- Microsoft Office
- Profit sharing
- Wellness program
Quick Apply
11d
GW QA Specialist
Globalstar Inc. —Covington, LA
- Remote
- Mid-level
- Analysis skills
- Bachelor's degree
- Wellness program
- Employee stock purchase plan
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
8h
Math Expert (PhD) – AI Trainer
micro1 —United States
- $80 - $90 an hour
- Contract
- Remote
- Analysis skills
- Math
- Doctor of Philosophy
- Flexible schedule
4d

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IT Support Specialist - Level One and Level Two openings available
New Orleans Integrated Technologies —New Orleans, LA
Provide on-site and remote technical support for clients. We are open to both entry-level technicians looking to grow and more experienced candidates who can…
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Desktop Support Specialist II or III
First Guaranty Bank —Hammond, LA
Provide help desk support for end user issues, including but not limited to setting up new users, installing/troubleshooting software applications, configuring…
Quick Apply
8d

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Information Technology Specialist
City of Grandview Heights —Grandview Heights, OH
Ability to effectively communicate technical concepts to technical and non-technical end-users. Two years of experience in information technology or an…
$31.25 - $45.67 an hour
13d
IT Support Specialist
Mid-City Electric —Westerville, OH
1-3 years of experience in help desk or technical support roles. Act as the on-site technician to resolve physical IT issues and keep systems running smoothly.
$25 - $29 an hour
Quick Apply
7d

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Desktop Support Specialist II or III

First Guaranty Bank -
Hammond, LA

Quick Apply

Job Details

Full-time
8 days ago

Benefits

AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Vision insurance

Qualifications

IT user and group management
Operating system updates
Microsoft Office
Patch management
Email configuration (technical support)
Desktop (troubleshooting support)
Computer management
Customer support ticket management
IP networking
Desktop administration
Ticketing system technical support

Full Job Description

Great employees are essential to maintaining the confidence our customers place in us. FGB believes that our employees are our greatest asset as demonstrated in their professionalism and dedication. We encourage open communication and strive to cultivate an environment in which our employees will contribute new ideas and innovations that will help us excel. As we grow, we want YOU to join our team to help fulfill our mission of serving the banking needs in our local communities.

Our full-time employees are eligible for amazing benefits including medical, dental, vision, and basic life/AD&D insurance, prescription drug benefits, long term disability, and salary continuance (short-term disability). In addition, they get paid holidays, paid vacation and sick leave, a tuition reimbursement program, 401k, section 125 cafeteria plan, and the opportunity to earn FGB stock grants. Apply today to enjoy these benefits and more!

Position Summary

The Desktop Support Specialist will work within a team to provide help desk and desktop support services to end users on-site and remotely.

Essential Duties and Responsibilities

Provide help desk support for end user issues, including but not limited to setting up new users, installing/troubleshooting software applications, configuring printers, and hardware failures.

Utilize a ticketing system to prioritize and work through end user issues; actively use and contribute to a departmental knowledge base to streamline ticket resolution.

Create, maintain, and deploy computer images to streamline OS installation.

Provide administration for computer, email, and user accounts to include account creation, password resets, unlocks, disabling terminated employees, groups, distribution lists, etc.

Assist with regular patch management ensuring all client workstations are up-to-date and receiving the necessary patches promptly.

Perform special projects within other areas as requested.

Adhere to BSA policy and all other bank policies.

Other duties as assigned by supervisor.

Minimum Qualifications

Associate degree in Computer Science or another related field, or work experience accepted in lieu of a degree.
1-3 years (Specialist II), or 3+ years (Specialist III) of experience providing end-user support.
Understanding of TCP/IP, DHCP, and DNS.
Experience with Active Directory; creating user accounts, resetting passwords, group memberships, etc.
Experience supporting Office 365 products.
Experience using a help desk ticketing system for tracking support tickets.
Experience with patch management tools.
Experience with Windows imaging tools.
Excellent troubleshooting, problem-solving, and time management skills.
Able and willing to learn new processes.
Ability to work well within a team.
Excellent interpersonal, written, and oral communication, documentation, and collaborative skills.
Ability to work nights and/or weekends as needed.

Desired Qualifications

Bachelor's degree in Computer Science or another related field.
CompTIA A+, Network+, or Security+ certifications.
Banking or other financial industry-related experience.

Physical Demands and Work Environment

The physical demands described here represent those an employee must meet to perform this position's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk and hear. The employee must frequently use hands or fingers to handle or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, or reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and perform any other job-related duties requested by anyone authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

Computer User Support Specialists jobs in Hammond, LA

Desktop Support Specialist II or III

Seasonal, Operations Technical Specialist (Part Time)

Employee Benefits Implementation Specialist

Systems Specialist

Procurement Specialist

Data Migration Specialist

Compliance and Support Specialist

GW QA Specialist

Construction Technical Specialist - Autodesk FORMA ( ACC )

Math Expert (PhD) – AI Trainer

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