Top 46 Computer Network Support Specialists Jobs in Houston, TX

IT Support Specialist
International SOS —Houston, TX
- $55,000 - $65,000 a year
- Full-time
- 5 years
- HIPAA
- English
- Health insurance
- Dental insurance
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Help Desk / IT Support
Pearl Co Services —Houston, TX
- $23.33 - $28.09 an hour
- Full-time
- Mid-level
- Windows
- In-person
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8d
Computer Support Specialist
E-Logic INC —Houston, TX
- Full-time
- Mid-level
- SharePoint
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Desktop/ Network Support Infrastructure Specialist
Quest Diagnostics —Houston, TX
- Full-time
- Ability to walk for extended periods
- Microsoft Office
- Driving
- On-the-job training
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IT Support Desk Specialist
HOUSTON GRAND OPERA ASSOCIATION INC —Houston, TX
- Weekends as needed
- Computer science
- Microsoft Excel
- Microsoft Outlook
- 403(b) matching
- Paid time off
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1d
IT Desktop Support (MSP)
One Way Solutions LLC —Houston, TX
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Windows
- 2 years
IT Support Specialist
Linktas —Houston, TX
- From $18 an hour
- Full-time
- Mid-level
- Windows
- Microsoft Office
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IT Client Support Technician
NOV Inc. —Houston, TX
- Full-time
- 5 years
- Windows
- Microsoft Office
IT Support Specialist
Augment Professional Services —Cypress, TX
- $40,000 - $60,000 a year
- Remote
- Computer science
- Azure
- Computer Science
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IT Support Specialist
Comfort Systems USA (Corporate) —Houston, TX
- Full-time
- Google Workspace
- Mid-level
- Office
10d
IT Field Support Specialist
Popeyes —Sugar Land, TX
- Background check
- Computer science
- Computer Science
- Health insurance
- Dental insurance
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Regional Information Technology Specialist
Kent —Houston, TX
- Spanish
- Computer Science
- Bachelor of Science
11d
Network Operations Specialist
GAS Global Services —Houston, TX
- $58 - $70 an hour
- 12 hour shift
- Mid-level
- Windows
- Ability to lift 50 pounds
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9d
IT Service Desk Specialist
UNION HOME MORTGAGE CORP —Houston, TX
- Weekends as needed
- Writing skills
- Research
- Office
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End User Support Specialist II
Stewart Title Guaranty Company —Houston, TX
- Online Application
- Mid-level
- High school diploma or GED
- Bachelor's degree
- Employee stock purchase plan
- Health insurance
Helpdesk Specialist
BOXER PROPERTY MANAGEMENT CORP —Houston, TX
- Full-time
- Computer science
- Computer Science
- Inventory management
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8d
HELP DESK
AVATAR Managed Services —Houston, TX
- Writing skills
- Windows
- Analysis skills
Collaboration Simulation Technology Support Specialist Houston - IT Solutions
Texas Woman's University —Houston, TX
- Weekends as needed
- Classroom
- 18 years or older
- Mid-level
Systems & Network Admin Specialist – Physical Security
OnTrac —Houston, TX
- $84,000 - $126,000 a year
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid parental leave
- Paid holidays
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2d
IT Specialist
Virtuas —Houston, TX
- Hybrid work
- Computer skills
- Communication skills
- Entry level
- Profit sharing
- Paid holidays
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Computer Network Support Specialists jobs near Houston, TX

IT Support Specialist

International SOS -
Houston, TX

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Job Details

Full-time
$55,000 - $65,000 a year

Benefits

Health insurance
Dental insurance
Employee assistance program
401(k) matching

Qualifications

Mobile device support
English
Windows
Microsoft Office
Cloud service support
Computer hardware
Desktop (troubleshooting support)
Remote access software
Azure AD
Mobile device management
SharePoint
IT
Telephone systems
Desktop administration
Healthcare software applications
Active Directory management
IT department experience
Ticketing system technical support

Full Job Description

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

About the role

The primary roles and objectives of the IT Support Specialist are:

Deliver timely and effective day to day technical support to end users, ensuring minimal disruption to business operations.
Maintain accurate and up-to-date technical documentation, including configuration guides, installation procedures, and knowledge base articles.
Ensure high availability of computer systems in alignment with agreed service levels, meeting end-user support expectations and receiving positive stakeholder feedback.
Provide basic technical support to IT requests and incidents related to back-end Infrastructure when and where required.

This is a full-time Monday to Friday role based out of our Houston office. The hours are 8:00 am until 5:00 pm.

Key responsibilities

Provide day-to-day technical support for end user hardware, software, and application issues.
Install, configure, troubleshoot, and resolve problems related to laptops, desktops, operating systems, applications, printers, and other peripherals.
Manage and update the ServiceNow ticketing system to log, track, and resolve incidents and service requests efficiently.
Provide Level 2 support for incidents escalated by the Service Desk, ensuring timely and effective resolution.
Provide basic Infrastructure and Systems Administration support under the guidance of the Infrastructure Team.
Maintain accurate and up-to-date inventory records of IT assets in ServiceNow, including hardware, software licenses, peripherals, and associated services.
Collaborate with vendors and the corporate IT team to resolve complex IT issues and fulfil service requests.
Execute IT related tasks for employee onboarding and offboarding processes effectively.
Fulfil IT service requests in accordance with defined processes and procedures as directed by the IT Director.
Maintain and update SharePoint with relevant IT support documentation and user guides.
Assist the IT Director in project implementation and delivery of new IT initiatives.
Proactively keep the IT Director informed on IT service performance, highlight any service interruptions, and ensure user concerns are appropriately escalated for timely resolution.
Prioritize IT support tasks based on business impact and urgency.
Perform root cause analysis for recurring or high impact technical issues affecting users or business operations and implement preventive measures to avoid future occurrences.
Maintain accurate and up to date technical documentation, including configuration guides, installation procedures, and knowledge base.
Liaise with external vendors and service providers for backend support and issue resolution.
Support the IT Director during project implementation and new initiative roll outs.
Actively contribute to group level IT initiatives and projects, ensuring effective local implementation and alignment with group standards.
Provide guidance and training to end users on best practices and effective use of IT tools.
Provide technical support to field users or remote offices using remote tools.
Assist in software deployment, patch management, and updates as part of the IT operations lifecycle.
Participate in change management activities, ensuring documentation and proper approval processes are followed.
Drive automation and digitization of manual processes, including conversion of paper-based forms and Excel-based workflows into digital, automated, and scalable solutions to improve operational efficiency.
Lead and execute end-to-end IT projects as assigned by the IT Director, ensuring successful delivery from initiation through implementation, adoption, and closure in alignment with business requirements.

About you

Required Work Experience

Minimum 5 to 6 years of work experience in the field of IT and IT support.
Proven track record in a Microsoft-centric environment is a must.
Experience with a recognized ITSM tool preferably ServiceNow.
Experience in the healthcare industry an advantage.
Mandatory technical skills:
o Administering Windows 11.o Mobile device management.o Administering and supporting M365 Products.o Exposure to remote support tools (e.g., TeamViewer, AnyDesk, RDP, or similar).o Administering and supporting Active Directory, Azure AD, Intune etc.o Managing PABX or any Cloud Telephony System.o Basic knowledge of Windows Server and Cisco Device Administration.o Basic knowledge of Electronics Medical Records applications.o Familiarity with cloud platforms like AWS or Azure could be a plus.o Experience in Power BI for reporting, dashboard creation, and data visualization is an added advantage.
Required Qualifications
Degree in the field of IT
Microsoft and CCNA certifications considered a distinct advantage.
ITIL Certified considered a distinct advantage.
Knowledge of HIPAA and ISO27001 compliance is preferred.

Required Languages

English (oral and written) an absolute must.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200+ locations | 90 countries | 110+ languages

Start your journey with us today. Apply now!

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance

Application Question(s):

What are your wage expectations?

Work Location: In person

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Refine Your Search

Computer Network Support Specialists jobs in Houston, TX

IT Support Specialist

Help Desk / IT Support

Computer Support Specialist

Desktop/ Network Support Infrastructure Specialist

IT Support Desk Specialist

IT Desktop Support (MSP)

IT Support Specialist

IT Client Support Technician

IT Support Specialist

IT Support Specialist

IT Field Support Specialist

Regional Information Technology Specialist

Network Operations Specialist

IT Service Desk Specialist

End User Support Specialist II

Helpdesk Specialist

HELP DESK

Collaboration Simulation Technology Support Specialist Houston - IT Solutions

Systems & Network Admin Specialist – Physical Security

IT Specialist

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