Top 2 General and Operations Managers Jobs in Lafayette, IN

Administrative Manager – Operations & Team Leadership
Confidential —W Lafayette, IN
- $70,000 - $85,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- 401(k)
Quick Apply
8d
Operations Manager
SBM Management Services, LP —Frankfort, IN
- $80,000 - $90,000 a year
- Weekends as needed
- Bilingual
- CPR Certification
- Mid-level
Quick Apply
14d

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Administrative Manager – Operations & Team Leadership

Confidential
W Lafayette, IN

Quick Apply

Job Details

Full-time
$70,000 - $85,000 a year
8 days ago

Benefits

Health insurance
401(k)
Paid time off
401(k) matching
Employee discount
Life insurance
Referral program

Qualifications

Customer communication
Staff supervision
High school diploma or GED
Change management
Driver's License
Bachelor's degree
Team management
Attention to detail
Decision making
Office management
Business operations
Process management
Office experience

Full Job Description

,departments and with diverse a deadline-tracking to reduce recurringarise, and ensure families are taken care of and Lead Office Manager / Administrative Operations Manager

West Lafayette, IN | Full-time | In person

Pay: $70,000–$85,000 per year, depending on experience

We’re hiring a Lead Office Manager for our West Lafayette funeral home and cemetery, one of our busiest and fastest-growing locations. This is a hands-on, customer-facing job, not a quiet desk job. You’ll run the administrative side of a high-volume office and work closely with sales, funeral directors, grounds, and memorial staff to keep things accurate and on schedule—from the first customer contact through the service, burial, and follow-up.

We need someone who can keep a busy office organized, solve problems as they come up, and make sure families are taken care of and the paperwork is done right.

What you’ll do

Run the day-to-day office: contracts, records, scheduling, customer follow-up, interment coordination, and general admin.
Review contracts, discounts, deposits, trust and insurance paperwork, customer files, and memorial orders for accuracy and completeness.
Verify burial paperwork, locations, and grave spaces before any work is done.
Coordinate between sales, funeral directors, grounds, and memorial staff so nothing falls through the cracks.
Build simple checklists, follow-up systems, and deadline tracking to cut down on repeat mistakes.
Handle escalated customer issues with professionalism and good judgment.
After training, supervise and develop the administrative team here as well as part-time administrator at a nearby location.

What we’re looking for

3+ years leading an office, admin team, or customer service team in a busy environment—funeral, healthcare, hospitality, retail, or similar.
Experience supervising or coaching other employees.
Strong organization and follow-through, with the ability to juggle interruptions and competing priorities.
Comfort reviewing contracts, files, and detailed paperwork.
Good communication across departments and personalities, including strong sales personalities.
Solid computer skills and willingness to learn our industry systems.

A bachelor’s degree isn’t required—experience and proven leadership matter more.

You’ll do well here if you:

Like being the person who keeps a busy place organized and moving.
Can pivot at a moment’s notice without getting overwhelmed.
Would rather solve a problem than explain why it can’t be done.
Can hold people accountable and still be easy to work with.
Want a role with room to grow as we build out the admin side of the business.

This probably isn’t the right fit if you:

Want a quiet desk job with few interruptions.
Need every process mapped out before you’ll act.
Avoid difficult conversations or holding staff accountable.
Don’t like working closely with a sales team.

Benefits

Health insurance, life insurance, 401(k) with matching, paid time off, employee discount, and a referral program.

Details

Education: High school diploma or equivalent required; bachelor’s preferred but not required.

Travel: Limited local travel between West Lafayette and a nearby location. Broader travel isn’t routinely expected but limited travel to other locations in Indiana may be needed.

Work Location: In person—West Lafayette, IN..

Pay: $70,000.00 - $85,000.00 per year

Benefits:

401(k)
401(k) matching
Employee discount
Health insurance
Life insurance
Paid time off
Referral program

Application Question(s):

• This is a busy, fast-paced location. What’s your experience in a similar environment?

Education:

Bachelor's (Preferred)

Experience:

Operational Leadership or Administrative Leadership: 3 years (Required)

Work Location: In person

Quick Apply

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General and Operations Managers jobs in Lafayette, IN

Administrative Manager – Operations & Team Leadership

Operations Manager

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