Supervisor: Executive Director
Location: Bath Charter Township Housing Commission, Bath, Michigan
Employment Status: Part Time (Approximately 20-25 hours/week)
Classification: Starting Salary depending on experience
Description: Will work with Public Housing and Housing Choice Voucher Participants
1. Duties and Responsibilities - Public Housing
- Responsible for implementing the complete admissions and leasing cycle under the Commission's Public Housing program. Performs a variety of tasks related to the leasing cycle. The employee may perform some or all of the specific duties listed below.
- Prepares application packets and takes applications for Public Housing program. Assists applicants in filling out application, reviews applications and determines bedroom size needed. Determines whether applicant meets eligibility requirements.
- Performs general data entry to maintain waiting list current for prospective residents. Types labels and prepares file folders for new applicants. Maintains all client records on computer and in case folder and compiles, posts and maintains data for computer program entry and updates information. Provides paperwork on former residents that re-apply for housing.
- Submits request and/or makes phone calls to verify applicant employment and income, checks for criminal history and transmits information on applicants with criminal history to appropriate personnel.
- Determines final eligibility of applicants to be selected as residents. Provides pre-occupancy orientation for new residents; explains lease and briefs them on Commission policies and procedures and provides information to clients about available housing options and how to maintain quality housing.
- Conducts annual and interim reviews of resident’s family income and household composition to determine continued eligibility and benefit level. Schedules re-exam appointment, collects documentation, makes revisions, calculates rent adjustments, notifies residents in writing of changes.
- Executes leases, obtains client signatures, documents and compiles file, and submits for case screening.
- Answers resident inquires and provides information on status of rent, damage claims, and other relevant issues. Establishes and maintains excellent working relationships with program clients.
- Provides clients with resources and referral information needed to work towards self-sufficiency, as needed.
- Performs clerical duties such as answering telephone, general typing, filing, mailing correspondence and accounts payable/receivable. Receives incoming mail and takes appropriate action or files necessary information into client files.
- Reports to and advises supervisor of caseload status.
- Greets general public and assists them by checking routine records and files for requested information. Answers telephone requests concerning Public Housing/Section 8 program, the waiting list and requests for general information. The Coordinator is responsible for communicating with the general public, other agencies and organizations and prospective residents on eligibility requirements for Admissions and Continued Occupancy.
- Performs other duties as assigned by Executive Director.
2. Qualifications and Knowledge
- High school graduation with advanced college-level courses or Social Science and one year of experience in providing social services to recipients, or an equivalent combination of education and experience, or three years of experience in the rental housing industry.
- Knowledge of general office practices and procedures, business English and basic arithmetic.
- Some knowledge of standard bookkeeping principles, practices, and techniques.
- Knowledge of HUD and Commission policies, procedures and practices pertaining to the Public Housing programs.
- Skill in operating general office machines and computers.
- Ability to communicate and relate to persons of diverse backgrounds and abilities and establish and maintain effective working relationships with other employees and residents.
- Ability to perform repetitive and tedious job assignments accurately.
- Ability to write reports, complete forms, compose letters and effectively communicate both verbally and in writing.
- Ability to communicate in English and Spanish is highly desirable.
- Bondability.
- Valid Michigan driver's license.
- Eligibility for coverage under Commission fleet auto insurance.
(The qualifications listed above are intended to represent the minimum skills and experience levels associated with performing the duties and responsibilities contained in this job description. The qualifications should not be viewed as expressing absolute employment or promotional standards, but as general guidelines that should be considered along with other job-related selection or promotional criteria.)
3. Supervision Received and Given
The employee receives instructions from the Executive Director. Courses of action, deadlines, and priorities are established by procedure, the supervisor, or the employee, depending on the assignment. Routine duties are initiated and completed by the employee without supervisory direction. Instructions to the employee may be general or specific in nature. Complex problems or situations not covered by instructions are usually referred to the supervisor for concurrence.
The employee is responsible for setting priorities to effectively manage their caseload and assist the agency in accomplishing goals. The employee's work is reviewed for conformity to Commission policies and procedures and attainment of objectives. The employee has no supervisory responsibilities but works very closely with the maintenance staff and various volunteer agencies throughout the housing industry.
Responsibility for Monies and Property
1. The Coordinator accepts and receipts rental, security deposit and other income to the Housing Commission or other properties that are managed by the Commission. All monies that come in to the BCTHC are only accepted in the form of check or money order. No cash is allowed.
2. Deposits for any accounts are made by the staff member that did not Receipt the monies.
Responsibility for Confidential Matters
1. Guidelines
The employee refers to Commission and HUD guidelines, policies and to application and computer manuals in performing work. These guidelines and policies cover most job-related situations although the employee frequently is required to use independent judgment in making decisions. If guidelines do not cover a situation, the employee consults the supervisor or makes a decision based on the circumstances.
2. Complexity
The employee performs a moderate number of routine and generally related tasks. The course of action is determined by established procedure, the supervisor, or the employee. Tasks frequently have to be coordinated, integrated, and/or prioritized. Some computer applications may be difficult to accomplish and require resourcefulness and extra effort by the employee. Decisions regarding unusual circumstances should be referred to the supervisor.
3. Scope and Effect
The Public Housing Coordinator performs important tasks in management and operation of Public Housing and their work affects the residents, community groups and support agencies on a continuing basis. Successful accomplishment of duties by the employee enhances the Commission's ability to provide housing that is decent, safe and sanitary and adequate services for its residents.
4. Personal Contacts
The employee's personal contacts are with applicants, property owners, residents, other employees and community social service agencies. The purpose of such contacts is to obtain information and documentation needed by the Commission for housing families and providing assistance to families.
5. Physical Demands
Work is principally sedentary, but may involve some physical exertion, such as kneeling, crouching, or lifting to obtain files and records, and eye strain from working with computers and other office equipment.
(This job requires the ability to perform the essential functions contained in this description. These include, but are not limited to, the requirements listed above. Reasonable accommodations will be made for otherwise qualified applicants unable to fulfill one or more of these requirements.)
Position Summary - Housing Choice Voucher:
The Housing Coordinator – Section 8 is responsible for assisting in the day-to-day operations of the Housing Choice Voucher (HCV) Program at the Bath Charter Township Housing Commission. This position ensures program compliance with all applicable HUD regulations and agency policies. The Housing Coordinator works closely with applicants, participants, landlords, and inspection staff to administer voucher issuance, eligibility processing, re-certifications, and landlord engagement.
Essential Duties and Responsibilities:
Conduct applicant intake, eligibility determination, income verification, and voucher issuance.
Manage annual and interim re-certifications in accordance with HUD guidelines and PHA policies.
Maintain accurate and complete participant files both electronically and in hard copy as required by HUD regulations.
Coordinate NSPIRE inspections with the inspector and follow up on deficiencies.
Provide customer service to landlords and tenants regarding the leasing process, rent payments, and policy questions.
Ensure compliance with HUD regulations, including 24 CFR Part 982, and prepare documents for audits or HUD reviews.
Issue notices related to changes in rent, family composition, income, and program violations.
Assist in the enforcement of program rules and address tenant or landlord non-compliance issues.
Educate landlords and tenants on program requirements, including briefings and orientations.
Update and maintain data in the housing management software (House Data System Software)
Support efforts to expand housing opportunities, including landlord recruitment and outreach.
Monitor rent reasonableness and utility allowance schedules.
Prepare monthly reports and other required documentation for internal and HUD reporting.
Qualifications:
Associate’s or Bachelor’s degree in Public Administration, Human Services, Business, or related field is a plus
Minimum of two (2) years of experience in housing, property management, or a public agency environment required
Experience working with Section 8 or other federally subsidized housing programs is strongly desired.
Must obtain Housing Choice Voucher Program certifications (e.g., HCV Essentials within one year of hire if not already certified.
Knowledge of HUD rules and regulations governing the Housing Choice Voucher Program.
Strong interpersonal and communication skills; able to interact professionally with diverse populations.
Ability to interpret and apply federal regulations, local policy, and housing laws.
High level of organization and attention to detail.
Ability to maintain confidentiality and work independently in a fast-paced environment.
Proficiency in Microsoft Office Suite and experience with housing management systems.
Work Environment and Physical Requirements
Primarily office-based with occasional travel for conferences, outreach, or client meetings.
Must be able to sit or stand for extended periods and lift up to 25 lbs occasionally.
May require flexible scheduling to meet program deadlines.
Equal Employment Opportunity Statement:
Bath Charter Township Housing Commission is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status, or any other legally protected characteristic under applicable federal, state, or local law. We are committed to building an inclusive and diverse workforce and encourage individuals from all backgrounds to apply.
Join us in making a difference by providing stable housing solutions that empower individuals and strengthen communities. This role offers an exciting chance to develop your expertise in housing policy, social services, and property management—all within a supportive environment committed to your growth.
Pay: $18,720.00 - $26,000.00 per year
Benefits:
- Flexible schedule
- Professional development assistance
Work Location: In person
