Top 26918 Jobs in Las Vegas, NV

Contact Center Representative
One Nevada Credit Union —Las Vegas, NV
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Opportunities for advancement
12d
Implementation Operations Specialist
Aristocrat Interactive —Las Vegas, NV
- $23.56 - $43.75 an hour
- Full-time
- Hybrid work
- Background check
- Classroom
- Clean driving record
- Health insurance
- Dental insurance
Order Builder "Loader"
Reyes Coca-Cola Bottling —Las Vegas, NV
- $25.41 an hour
- Full-time
- 18 years or older
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
4d
Call Center MSR
CREATE CREDIT UNION —Las Vegas, NV
- $22.10 - $24.55 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Organizational skills
Quick Apply
Record Clerk
Pacific Lighting —Las Vegas, NV
- $45 - $60 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
(USA) Personal Shopper - Sam's
Sam's Club —Las Vegas, NV
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
PERSONAL SHOPPER - SAM'S
Sam's Club —North Las Vegas, NV
- $17 - $25 an hour
- High school
- Continuous improvement
- Mentoring
- Paid jury duty
- Disability insurance
Warehouse Associate
Home Depot —North Las Vegas, NV
- $21.50 - $23.00 an hour
- Forklift
- Warehouse
- Entry level
Warehouse Associate
Mondelēz International —Las Vegas, NV
- $23.90 an hour
- Full-time
- Forklift
- Warehouse
- Entry level
- Paid time off
- Retirement plan
Stocker
Walmart —North Las Vegas, NV
- $16 - $29 an hour
- Part-time
- High school
- Forklift
- Ability to lift 50 pounds
- Paid jury duty
- Disability insurance
Bread Stocker
Bread Stocker —Las Vegas, NV
- $500 - $1,000 a week
- Full-time
- Bilingual
- Heavy lifting
- Merchandising
Quick Apply
AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project
Meridial —Las Vegas, NV
- $20 an hour
- Remote
- No experience needed
- US work authorization
- Entry level
Forklift Operator
Reyes Coca-Cola Bottling —Las Vegas, NV
- From $25.41 an hour
- Full-time
- 18 years or older
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
General Clerk
DHL —Las Vegas, NV
- $19.75 an hour
- Full-time
- Research
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Delivery Driver
702 Logistics LLC —North Las Vegas, NV
- $21.75 - $28.50 an hour
- 8 hour shift
- Customer service
- Pass drug screening
- Ability to climb stairs
- Paid training
- Health insurance
Quick Apply
Warehouse Position
Nellis Auction —Las Vegas, NV
- $18 an hour
- Full-time
- Bilingual
- Ability to lift 50 pounds
- Warehouse
- Paid parental leave
- Paid holidays
Quick Apply
Merchandise and Stocking Associate
Sam's Club —Las Vegas, NV
- $16 - $23 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Preroll Packager
BatchWorks —Las Vegas, NV
- $17 - $20 an hour
- Full-time
- High school
- Computer literacy
- Basic math
Quick Apply
10d
Inbound Answering Service Operator
CONTINENTAL MESSAGE SOLUTION 2 LLC —Las Vegas, NV
- Computer literacy
- High school diploma or GED
- Criminal background check
- Paid training
Client Intake Specialist – Las Vegas | $60,000–$85,000
Leopoldo Health LLC —Henderson, NV
- $60,000 - $85,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Health insurance
- Opportunities for advancement
Quick Apply
12d

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Contact Center Representative

One Nevada Credit Union -
Las Vegas, NV

Apply Now

Job Details

12 days ago

Benefits

Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

The Contact Center Representative provides prompt, professional, and solutions-focused service to Credit Union members and potential members. This role serves as a primary point of contact for complex member needs, including digital banking support, account servicing, financial transactions, lending applications, and product referrals. The ideal candidate is tech-savvy, sales-driven, member-focused, and thrives in a fast-paced contact center environment.

Essential Duties & Responsibilities

Technical Support (40%)

Assist members with Digital Banking, Mobile App, and device-related issues, including account unlocks, password resets, user ID recovery, and multi-factor authentication
Troubleshoot mobile phones, tablets, PCs, and browser-related issues
Guide members through website and app navigation, upgrades, and updates
Educate members on self-service and automated financial tools
Review and troubleshoot Visa debit and credit card issues using FIS and Visa Assist
Identify and escalate complex technology issues as appropriate
Utilize multiple systems daily, including lending, retail operations, fraud, and contact center platforms

Financial Services & Member Support (30%)

Handle a high volume of inbound and outbound calls, chat, and e-mail inquiries
Interview members to assess financial needs and recommend appropriate products and services
Cross-sell Credit Union products and services and generate quality referrals
Conduct account research, resolve issues, process non-monetary transactions, and update account records
Process Visa card replacements, authorized users, ATM and POS limit increases
Complete disputes, fraud claims, and check order requests
De-escalate member concerns with professionalism and empathy
Maintain accurate documentation of member interactions
Support fraud prevention efforts and maintain strict confidentiality and security standards

Lending Support (25%)

Interview members and process consumer loan, HELOC, and second mortgage applications
Communicate loan decisions, terms, and documentation requirements accurately and timely
Complete loan signing, funding, and follow-up
Sell ancillary loan products such as GAP, debt cancellation, and mechanical breakdown coverage
Process Visa Credit Card limit increases and Advance Pay Loans
Ensure compliance with lending regulations and internal policies

Administrative & Team Support (5%)

Assist with opening and closing procedures as needed
Support training and onboarding of new Contact Center Representatives
Cross-train team members and lead staff meetings when requested
Maintain branch supplies and complete administrative duties as assigned

Qualifications

Knowledge, Skills & Abilities

Strong understanding of financial institution products and services
Proficiency in Microsoft Outlook, Teams, Word, Excel, and PowerPoint
Experience navigating multiple systems and troubleshooting technical issues
Excellent verbal, written, and interpersonal communication skills
Ability to manage high call volumes and multitask efficiently
Sales-driven mindset with the ability to meet or exceed monthly goals
Strong analytical, decision-making, and problem-solving skills
Ability to maintain schedule adherence and flexible availability
Ability to obtain and maintain NMLS licensing
Typing speed of at least 35 WPM
Comfortable working in a fast-paced, performance-driven environment

Education & Experience

High school diploma or GED required
Minimum of 6 months’ experience in a Contact Center or financial institution environment
Experience in new accounts and consumer lending preferred
Previous telephone sales experience is a plus
Must successfully complete required Contact Center and $uccess training within 12 months

Why Join Us?

Competitive pay and benefits
Growth and advancement opportunities
Supportive, team-oriented culture
Opportunity to make a meaningful impact on members’ financial lives

Apply Now

Refine Your Search

jobs in Las Vegas, NV

Contact Center Representative

Implementation Operations Specialist

Order Builder "Loader"

Call Center MSR

Record Clerk

(USA) Personal Shopper - Sam's

PERSONAL SHOPPER - SAM'S

Warehouse Associate

Warehouse Associate

Stocker

Bread Stocker

AI Training Generalist (No Prior Experience Needed) - Freelance AI Trainer Project

Forklift Operator

General Clerk

Delivery Driver

Warehouse Position

Merchandise and Stocking Associate

Preroll Packager

Inbound Answering Service Operator

Client Intake Specialist – Las Vegas | $60,000–$85,000

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