Top 45 Switchboard Operators, Including Answering Service Jobs in Lubbock, TX

Help Desk Support Technician
Retail Data Systems West —Lubbock, TX
- $18 - $24 an hour
- Weekends as needed
- Background check
- Spanish
- English
- Health insurance
- Dental insurance
Quick Apply
5d
Floating Teller/Customer Service Representative (Lubbock)
PlainsCapital Bank —Lubbock, TX
- Full-time
- Background check
- Basic math
- Office
- Paid holidays
- Health insurance
Quick Apply
Member Assist Cart Attendant
Sam's Club —Lubbock, TX
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Baker and Packager Associate
Sam's Club —Lubbock, TX
- $16 - $23 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Hotel Front Desk Clerk
Motel 6 Lubbock —Lubbock, TX
- $11 - $13 an hour
- Part-time
- Background check
- Marketing
- Inventory management
Quick Apply
14d
Customer Service Representative
Bruce Thornton Air Conditioning, Inc —Lubbock, TX
- $15 - $17 an hour
- Full-time
- Computer literacy
- Writing skills
- Mid-level
Quick Apply
12d
Produce Associate
Sam's Club —Lubbock, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Delivery Trainer, RSR
Amazon.com Services LLC —Lubbock, TX
- $22 an hour
- Overtime
- Mid-level
- High school diploma or GED
- Analysis skills
- Employee assistance program
- 401(k) matching
Administrative Assistant/Medical Assistant - PRN Lubbuck, TX
ACH EMPLOYMENT SERVICES LLC —Lubbock, TX
- PRN
- Hospital
- Computer literacy
- Basic math
Quick Apply
Bookseller - PT
Barnes & Noble, Inc. —Lubbock, TX
- Part-time
- Merchandising
- Children
- Entry level
- Paid parental leave
- Paid holidays
7h
Bakery Clerk
United Supermarkets —Lubbock, TX
- Part-time
- Bakery
- Organizational skills
- Entry level
- Health insurance
- Dental insurance
3d
Field Engineer
Pipeline Conditioning —Texas
- $106,000 - $126,000 a year
- Clean driving record
- Up to 50% travel
- Bachelor of Science
- Travel reimbursement
- Dental insurance
Quick Apply
Server
The Cheesecake Factory —Lubbock, TX
- $2.13 - $7.25 an hour + tips
- Part-time
- 18 years or older
- Basic math
- 1 year
- Health insurance
- Dental insurance
CERTIFIED NURSE AIDE
PMG OPCO - LUBBOCK LLC —Lubbock, TX
- Vital signs
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Hallmark Field Merchandiser (part-time) Lubbock, TX 79424
Hallmark Marketing Company —Lubbock, TX
- $12.50 - $14.50 an hour
- Extended hours
- Hybrid work
- Background check
- 18 years or older
- Merchandising
- Paid training
- Health insurance
4d
Insurance Sales Agent - Bilingual
A-MAX INSURANCE SERVICES INC —Lubbock, TX
- Full-time
- Spanish
- Computer literacy
- English
- Paid training
- Paid holidays
Quick Apply
Funeral Support Specialist
Resthaven Funeral Home & Cemetery and Resthaven Memorial Park Crematory —Lubbock, TX
- Weekends as needed
- Clean driving record
- Nursing home
- Hospital
Quick Apply
3d
Meat Cutter and Wrapper
Sam's Club —Lubbock, TX
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Parts Specialist
O'Reilly Automotive Stores —Idalou, TX
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Leasing Team Member, New Development
Cardinal Group Companies —Lubbock, TX
- Weekends as needed
- Computer literacy
- Writing skills
- High school diploma or GED
- Opportunities for advancement

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Switchboard Operators, Including Answering Service jobs near Lubbock, TX

Help Desk Support Technician

Retail Data Systems West
Lubbock, TX

Quick Apply

Job Details

Full-time
$18 - $24 an hour
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Flexible schedule
Life insurance

Qualifications

Live chat
Phone communication
English
Windows
Remote access software
IT
Remote desktop tools
Time management
Client interaction via phone calls

Full Job Description

Retail Data Systems is looking for a passionate and driven Help Desk specialist to join our Lubbock, TX area team. This position will be an integral member of our Support Desk Team, implementing and supporting our customer base. You will be responsible for the successful implementation and long term support of various grocery store technology products, and providing knowledge, troubleshooting and training at the customer level.

If you are a multitasker, collaborator, and executor, with uncompromising standards and work ethic, Retail Data Systems is the perfect place for you!

Prior experience supporting or working with the NCR Encor/ISS45/Storeline products on a help desk is a huge plus with higher starting pay opportunities. (Must pass a product knowledge assessment).

What You’ll Do:

Customer Service is the core of our focus at RDS. As one of our support representatives with our clients, communication capabilities across multiple forms (email, chat, and phone) is key.
Answer inbound service desk calls, emails, and monitor issue queues (This isn't a call center so your not taking back to back inbound calls, but you are in a round robin ring group and expected to answer on your turn when not on a call or working a ticket.)
Create and update incident records for tracking and documenting issues or requests
Regular communication with customers, providing updates on open issues while you maintain a positive working relationship with multiple clients.
Troubleshoot possible software issues, reporting bugs and enhancements.
Provide over the phone training, coaching, answering of questions and end to end support for the pos products in use.
Provide solutions to issues or questions our clients need to achieve day to day success.
Utilize customer relationship tools to maintain support infrastructure and documentation.
Provide after-hours support as part of the paid on-call rotation
Expand your knowledge of components, applications, and business activities to advance your abilities and responsibilities for promotion opportunities

What You’ll Need:

Strong communication, presentation, and interpersonal skills.
Strong organizational, planning, and time-management skills.
Can handle high call volume in high-pressure situations (Don't happen everyday but from time to time major outages can happen resulting in a stressful shift, we try to help you through as we are all going through it together)
Be able to anticipate problems and offer solutions to find ways to accomplish what needs to get done.
Decisive problem-solving skills with advanced listening and coping skills.

Qualifications/Credential's we prefer and look for:

General IT proficiencies
Troubleshooting and diagnostic skills
PC hardware understanding (A+ Certification a plus)
Operating Systems knowledge: Windows, 7, 10, Server 2008, Server 2012
SQL Database basics a plus but not required
Office suite applications, email clients, browsers
Security practices - passwords, firewalls, antivirus, and anti-malware
Remote desktop support, FTP
POS Systems knowledge a plus but not required

What Would Be A Plus:

Being fluent in English and Spanish.
Experience working in a grocery store environment.
Experience working in POS Support position and working with NCR products ISS45/Encor/Storeline. (Higher Starting Pay Opportunities)
POS and/or Networking Certifications.

Benefits:

Paid Vacation & Personal Days
Opportunity for Overtime Pay
Medical, Dental, and Life Insurance
401K Plan
Travel Opportunities
Company Laptop

Job Type: Full-time, various shift's available including weekends and late evenings, occasionally overnight installs. On-Call afterhours and weekends on a rotational schedule once every 8 to 10 weeks for a weeks time. Flexible schedule options.

Job Type: Full-time

Pay: $18.00 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off

Application Question(s):

This position requires reporting to the local office. Do you have any issues with commuting into the local office if hired?

Experience:

Encor/ISS45 if any: 1 year (Preferred)
ABO/BRData/S4 Maint if any: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Switchboard Operators, Including Answering Service jobs in Lubbock, TX

Help Desk Support Technician

Floating Teller/Customer Service Representative (Lubbock)

Member Assist Cart Attendant

Baker and Packager Associate

Hotel Front Desk Clerk

Customer Service Representative

Produce Associate

Delivery Trainer, RSR

Administrative Assistant/Medical Assistant - PRN Lubbuck, TX

Bookseller - PT

Bakery Clerk

Field Engineer

Server

CERTIFIED NURSE AIDE

Hallmark Field Merchandiser (part-time) Lubbock, TX 79424

Insurance Sales Agent - Bilingual

Funeral Support Specialist

Meat Cutter and Wrapper

Parts Specialist

Leasing Team Member, New Development

I want to receive the latest job alert for Switchboard Operators, Including Answering Service in Lubbock, TX

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