Top 913 Switchboard Operators, Including Answering Service Jobs in Minneapolis, MN

Alarm Dispatcher/ Call Center Specialist - Multiple Shifts Available
Wright Hennepin Electric and WHIRC —Rockford, MN
- From $20 an hour
- Weekends as needed
- Customer service
- High school diploma or GED
- In-person
- Paid training
- Health savings account
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22h
Customer Service Representative
Dal-Tile —Minneapolis, MN
- $21.38 - $26.78 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- In-person
- Health savings account
- Dental insurance
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1d
Leasing Consultant Apartment Community
Investment Property Group —Minneapolis, MN
- $45,760 - $54,080 a year
- Full-time
- CRM software
- Mid-level
- Conflict management
- Health savings account
- Health insurance
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5d
Leasing Specialist
At Home Apartments —Saint Paul, MN
- $18 - $21 an hour
- Part-time
- Background check
- Microsoft Excel
- Sales
- Professional development assistance
- Referral program
Quick Apply
Night Auditor
Great Wolf Lodge —Bloomington, MN
- $20 an hour
- Basic math
- Pass drug screening
- Office
- Wellness program
- Paid parental leave
Quick Apply
8d
Night Auditor
Lofton Minneapolis by Hilton —Minneapolis, MN
- $20.67 an hour
- Full-time
- Computer literacy
- Writing skills
- English
- Paid time off
- Employee assistance program
Quick Apply
Inbound Call Center Representative
Opalfield Group —Minneapolis, MN
- $23 - $28 an hour
- Weekends as needed
- Microsoft Excel
- Ability to sit for extended periods
- Typing
- Paid training
- Health insurance
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5d
Front Desk Agent
Emery Hotel, Autograph Collection —Minneapolis, MN
- $19 an hour
- Weekends as needed
- Background check
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
8d
Front Desk Agent
Embassy Suites By Hilton Bloomington/Minneapolis —Minneapolis, MN
- $18 an hour
- Full-time
- English
- Hotel
- US work authorization
- Paid holidays
- Health insurance
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Airport Lobby Customer Service Agent
Innovative Handling Solutions, LLC —Minneapolis, MN
- $18 - $21 an hour
- Overtime
- Pass drug screening
- High school diploma or GED
- Ability to stand for extended periods
- Free parking
- Profit sharing
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Customer Service Representative (Full-Time)
XPO —Fridley, MN
- $23.57 - $27.06 an hour
- Weekends as needed
- Ability to walk for extended periods
- Pass drug screening
- Mid-level
- Paid holidays
- Disability insurance
4d
Service Specialist
Opensity Solutions —Minneapolis, MN
- Up to $20 an hour
- Full-time
- Hospitality
- Ability to walk for extended periods
- Office
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6d
Patient Service Coordinator
Children's Minnesota —Minneapolis, MN
- $20.00 - $28.03 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Pass drug screening
- Health insurance
- Dental insurance
Front Office Representative
Choice Hotels —Minneapolis, MN
- $18 an hour
- Part-time
- Background check
- Computer literacy
- Hotel
- Paid holidays
- 401(k)
Customer Service Representative - Morrie's Auto Group
Morrie's Auto Group —Golden Valley, MN
- $18 - $24 an hour
- Full-time
- Office
- Reliable transportation
- Communication skills
- AD&D insurance
- Disability insurance
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Small Animal Internal Medicine - Certified Veterinary Technician
University of Minnesota Veterinary Medical Center —Saint Paul, MN
- $23.90 - $28.72 an hour
- 8 hour shift
- Background check
- Mid-level
- US work authorization
- Health savings account
- Paid holidays
Quick Apply
ER / ICU Overnight - Certified Veterinary Technician
University of Minnesota Veterinary Medical Center —Saint Paul, MN
- $22.53 - $27.07 an hour
- Online Application
- Background check
- Blood sampling
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
Certified Veterinary Technician (CVT) - Float
University of Minnesota Veterinary Medical Center —Saint Paul, MN
- $22.53 - $27.60 an hour
- Full-time
- Background check
- Mid-level
- University
- Health savings account
- Paid holidays
Quick Apply
Dental Assistant
Ham Lake Dental —Andover, MN
- $30 - $36 an hour
- Part-time
- Private practice
- CPR Certification
- Dental office
- Dental insurance
- 401(k)
Quick Apply
MRI Technologist
RAYUS Radiology —Eagan, MN
- $30.00 - $49.06 an hour
- Part-time
- Bilingual
- CPR Certification
- BLS Certification
- Paid holidays
- Disability insurance
Quick Apply

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Alarm Dispatcher/ Call Center Specialist - Multiple Shifts Available

Wright Hennepin Electric and WHIRC -
Rockford, MN

Quick Apply

Job Details

Full-time
From $20 an hour
22 hours ago

Benefits

Paid training
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
On-the-job training
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Referral program

Qualifications

Multitasking
Customer service
High school diploma or GED
Dispatching
Individual consumer customer service
Documentation review

Full Job Description

Description

About Wright-Hennepin International Response Center

WH International Response Center (WHIRC), a subsidiary of Wright-Hennepin Electric Cooperative, is a 24/7 alarm monitoring center serving security dealers in more than 40 states and Canada. Known for its fast response and dependable service, WHIRC plays a critical role in helping protect homes, businesses, and communities around the clock.

The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.

Available Shift Schedules:

The Dispatch/Call Center Specialist works a 10-hour rotating shift.

4:00am - 2:00pm

8:00am - 6:00pm

The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.

Compensation

$20 per hour plus shift differential for evening/overnight hours and annual bonus potential.

Benefits

Wright-Hennepin offers a comprehensive benefits package designed to support employees’ health, financial well-being, and work-life balance, including:

Medical, dental, and vision insurance
HSA with employer contribution + FSA options
401(k) retirement plan
Life and disability insurance
Paid time off and holidays
Employee Assistance Program (EAP) and wellness resources

Location

The position is located onsite at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.

What You'll Do

Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.

Working Conditions

The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.

Requirements

What We're Looking For

High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH’s core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

What Success Looks Like at Wright-Hennepin

Wright-Hennepin employees are expected to demonstrate strong personal accountability and contribute to a positive, collaborative work environment by embodying the following:

Integrity – Builds trust, honors commitments, and supports the organization’s mission, vision, and values
Safety – Prioritizes safe work practices and protects employee and member well-being
Member/Customer Focus – Delivers responsive, respectful, and effective service
Teamwork – Collaborates effectively and supports team and organizational goals
Dependability – Takes ownership, meets expectations, and maintains reliability
Performance – Produces high-quality work, continuously develops skills, and proactively solves problems

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance

Experience:

customer service or call center: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

Switchboard Operators, Including Answering Service jobs in Minneapolis, MN

Alarm Dispatcher/ Call Center Specialist - Multiple Shifts Available

Customer Service Representative

Leasing Consultant Apartment Community

Leasing Specialist

Night Auditor

Night Auditor

Inbound Call Center Representative

Front Desk Agent

Front Desk Agent

Airport Lobby Customer Service Agent

Customer Service Representative (Full-Time)

Service Specialist

Patient Service Coordinator

Front Office Representative

Customer Service Representative - Morrie's Auto Group

Small Animal Internal Medicine - Certified Veterinary Technician

ER / ICU Overnight - Certified Veterinary Technician

Certified Veterinary Technician (CVT) - Float

Dental Assistant

MRI Technologist

I want to receive the latest job alert for Switchboard Operators, Including Answering Service in Minneapolis, MN

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