Top 111 Switchboard Operators, Including Answering Service Jobs in Monroe, LA

Patient Service Representative - Primary Care Plus at Monroe
UnitedHealthcare —Monroe, LA
- $17.98 - $32.12 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Pass drug screening
Baker and Packager Associate
Sam's Club —Monroe, LA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Full Time Teller
Ouachita Valley Federal Credit Union —West Monroe, LA
- Full-time
- Spanish
- High school
- Writing skills
Quick Apply
Cashier
Brookshire Grocery Company —Monroe, LA
- Part-time
- 16+ years old
- Ability to lift 75 pounds
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Produce Associate
Sam's Club —Monroe, LA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Grocery Stocker
Brookshire Grocery Company —Monroe, LA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
Member Assist Cart Attendant
Sam's Club —Monroe, LA
- $16 - $24 an hour
- High school
- Outdoor work
- Entry level
- Paid jury duty
- Disability insurance
Meat Cutter and Wrapper
Sam's Club —Monroe, LA
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Grocery Stocker (Overnight)
Brookshire Grocery Company —Monroe, LA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
Personal Shopper
Brookshire Grocery Company —Monroe, LA
- Part-time
- 21 years or older
- 16+ years old
- Ability to lift 75 pounds
- Health insurance
- Dental insurance
Quick Apply
Administrative assistant-Counseling centers
Family Solutions Counseling —Monroe, LA
- High school diploma or GED
- Medical terminology
- Entry level
Grocery Clerk
Brookshire Grocery Company —Monroe, LA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
Cashier Part Time
Lowe's —Monroe, LA
- Part-time
- Bilingual
- Computer literacy
- Basic math
- Employee stock purchase plan
- Health insurance
5h
Deli Clerk
Brookshire Grocery Company —Monroe, LA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- 21 years or older
- Health insurance
- Dental insurance
Quick Apply
Registered Nurse- Weekend
Arbor Lake —Farmerville, LA
- Part-time
- Nursing
- Current TB test
- LVN
Quick Apply
13d
Field Engineer
Pipeline Conditioning —Louisiana
- $106,000 - $126,000 a year
- Clean driving record
- Up to 50% travel
- Bachelor of Science
- Travel reimbursement
- Dental insurance
Quick Apply
10d
Coding Quality Auditor
Houston Methodist —Louisiana
- Full-time
- Anatomy knowledge
- English
- Mid-level
12d
CERTIFIED NURSE AIDE CNA (See description for shifts)
St Joseph Skilled Nursing and Rehabilitation Center —Monroe, LA
- Full-time
- Vital signs
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
Quick Apply
Courtesy Clerk
Brookshire Grocery Company —Monroe, LA
- Part-time
- Ability to walk for extended periods
- 21 years or older
- 16+ years old
- Health insurance
- Dental insurance
Quick Apply
Bakery Clerk
Brookshire Grocery Company —Monroe, LA
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Bakery
- Health insurance
- Dental insurance
Quick Apply

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Switchboard Operators, Including Answering Service jobs near Monroe, LA

Patient Service Representative - Primary Care Plus at Monroe

UnitedHealthcare -
Monroe, LA

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Job Details

Full-time
$17.98 - $32.12 an hour

Qualifications

Computer operation
Microsoft Outlook
Computer literacy
Spreadsheets
Word embeddings
Administrative experience
High school diploma or GED

Full Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

As an active participant of the primary care patient centered medical home team, the Patient Services Representative engages in a collaborative process with members of a multidisciplinary team which may include a Physician, Nurse Practitioner, RN Care Manager, Social Worker, Clinic Manager, LPN, and Medical Assistant. The team assesses, plans, implements, coordinates, monitors and evaluates options and services to meet a patient's health needs through communication and utilization of available resources to promote efficient, quality outcomes.

The Patient Services Representative supports the care team by performing various functions such as greeting and assisting patients, scheduling and canceling appointments, answering and triaging phone calls, recording telephone messages in the electronic medical record (EMR) and forwarding to the appropriate team member. This position ensures that key information is collected and documented in the EMR which enables the care team to identify the patient's primary care provider, contact the patient via phone or mail, identify language barriers, and to identify coverage issues that may impact a patient's ability to access specialty care or diagnostic services.

The Patient Services Representative interacts with the patient at the beginning and end of every telephone or face to face encounter with the clinic. They provide instruction, reinforcement, documentation, and serve as a liaison between patients and the medical support staff to ensure a collaborative effort is maintained that results in efficient and optimal delivery of services.

Position Details:

Location: 2461 Tower Dr., Monroe, LA 71201
Schedule: Monday - Thursday 8am to 5pm, Fridays 8am to 2:30pm

Primary Responsibilities:

Make outbound calls for the purpose of confirming and rescheduling appointments according to protocol and other special projects
Answer telephone, record and direct messages appropriately in the EMR, and screen and direct calls
Enter patient data in the EMR and create global alerts in the EMR to ensure all needed demographics, HIPAA Privacy Notice Acknowledgements, Advance Directives, etc. are properly documented and followed according to protocol
Create spreadsheets and documents when necessary
Greet patients, answer questions promptly and in a courteous, helpful manner
Ensure patient's information is accurate and make changes if necessary
Create and mail new patient packets and enter information accordingly
Check patients in and out at time of entry and exiting their appointments
Collect appropriate fees at time of service
Maintain work area and lobby in neat and orderly manner
Adhere to guidelines concerning work hours and dress codes
Balance cash drawers at end of business day
Adhere to patients' right to privacy and confidentiality

Core Competencies:

Ability to multi-task in a busy environment
Proficient in Microsoft Word, Excel, and basic computer skills
Excellent telephone manners and etiquette
Ability to pleasantly interact with patients and co-workers
Ability to speak clearly, read and understand oral and written directions
Excellent written communication skills
Excellent customer service skills
Ability to handle cash
Detail-oriented, organized and self- motivated

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School diploma or equivalent
1+ years of experience as a receptionist or administrative assistant in a medical facility or professional office setting
Computer experience
Proficiency in Microsoft Word, Excel and Outlook

Preferred Qualifications:

EMR experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $17.98 to $32.12 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

Apply Now

Refine Your Search

Switchboard Operators, Including Answering Service jobs in Monroe, LA

Patient Service Representative - Primary Care Plus at Monroe

Baker and Packager Associate

Full Time Teller

Cashier

Produce Associate

Grocery Stocker

Member Assist Cart Attendant

Meat Cutter and Wrapper

Grocery Stocker (Overnight)

Personal Shopper

Administrative assistant-Counseling centers

Grocery Clerk

Cashier Part Time

Deli Clerk

Registered Nurse- Weekend

Field Engineer

Coding Quality Auditor

CERTIFIED NURSE AIDE CNA (See description for shifts)

Courtesy Clerk

Bakery Clerk

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