Top 23 Medical and Health Services Managers Jobs in New Haven, CT

Manager of Quality Improvement
BHcare Inc. —North Haven, CT
- Full-time
- Microsoft Outlook
- Master's degree
- Bachelor's degree
Quick Apply
12d
Call Center Manager
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Hybrid work
- Spanish
- 5 years
- HIPAA
- 403(b) matching
- Health savings account
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Assistant Patient Services Manager/Nurse Manager
Yale New Haven Health —New Haven, CT
- Full-time
- Nursing
- RN License
- Master's degree
Site Front Desk Lead
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Manager
Trinity Health —Waterbury, CT
- $66,309 - $99,464 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Opportunities for advancement
Assistant Patient Services Manager-Neuro ICU 6.2
Yale New Haven Health —New Haven, CT
- Full-time
- Nursing
- RN License
- Master's degree
14d
Regional Business Office Manager
Skilled Healthcare Center —Branford, CT
- $100,000 - $120,000 a year
- Full-time
- Skilled nursing facility
- 5 years
- HIPAA
Quick Apply
10h
Manager, Revenue Analytics
Yale University —New Haven, CT
- $82,000 - $131,500 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Research
Business Office Manager
Waterbury Surgery Center —Waterbury, CT
- $70,000 - $90,000 a year
- Full-time
- Surgery
- HIPAA
- Office
- Health insurance
- 401(k) matching
Quick Apply
Revenue Department Supervisor
Little Flower Children and Family Services of New York —Wading River, NY
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
Quick Apply
11d
Medical Billing (Claims) Supervisor
GT Independence —Southington, CT
- $60,000 a year
- Management
- Basic math
- Mid-level
- Paid time off
Quick Apply
Lead Periop Communication Associate
Yale New Haven Health —New Haven, CT
- Weekends as needed
- Surgery
- Hospital
- HIPAA
Enrollment Manager CT
GT Independence —Southington, CT
- Computer literacy
- Mid-level
- Office
- Paid time off
Quick Apply
5d
Quality Assurance Manager - CT
GT Independence —Southington, CT
- Office
- 3 years
- Analysis skills
- Paid time off
Quick Apply
Medical Transcriptionist Team Leader
Labcorp —Shelton, CT
- Overtime
- Research
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Senior Clinical Risk Manager | Springfield, Oregon
PeaceHealth —United States
- $105,851 - $158,766 a year
- Full-time
- Nursing
- RN License
- 5 years
- Health savings account
- Health insurance
Quick Apply

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Manager of Quality Improvement

BHcare Inc. -
North Haven, CT

Quick Apply

Job Details

Full-time
12 days ago

Qualifications

Evaluation research
Bachelor's degree

Full Job Description

The Manager of Quality Improvement is responsible for leading BHcare's organization-wide quality improvement, performance management, data reporting, and program evaluation functions. This leadership role promotes a culture of continuous quality improvement and data-driven decision-making by overseeing performance measurement, process improvement initiatives, accreditation readiness, grant evaluation, and regulatory compliance activities.

Working collaboratively with executive leadership, program leaders, funders, and external stakeholders to improve service quality, operational effectiveness, client outcomes, and organizational performance through strategic use of data and evidence-based quality improvement practices.

Essential Duties and Responsibilities
Data Analytics, Reporting & Performance Measurement
Lead organizational data collection, analysis, and reporting activities to support quality improvement, operational performance, strategic planning, and regulatory compliance.
Design, develop, and maintain data collection methodologies, reporting tools, dashboards, scorecards, and performance metrics that provide accurate, timely, and actionable information.
Analyze operational, clinical, financial, and programmatic data to identify trends, risks, opportunities, and areas for improvement.
Develop, monitor, and evaluate key performance indicators (KPIs), quality measures, and outcome metrics across programs and services.
Create reports, dashboards, presentations, and data visualizations that demonstrate program effectiveness, outcomes, organizational impact, and return on investment (ROI).
Present analysis, findings, recommendations, and performance trends to executive leadership, committees, boards, funders, and external stakeholders.
Quality Improvement & Organizational Effectiveness
Lead organization-wide quality improvement initiatives focused on enhancing service quality, client outcomes, operational efficiency, and organizational effectiveness.
Facilitate continuous quality improvement activities using established quality improvement methodologies and best practices.
Collaborate with executive leadership and program management to identify performance gaps and implement data-informed improvement strategies.
Partner with program and Electronic Health Record (EHR) teams to optimize workflows, strengthen data integrity, and improve reporting capabilities.
Promote a culture of accountability, continuous learning, and data-driven decision-making throughout the organization.
Grant Evaluation & Outcomes Management
Serve as the organizational lead for grant evaluation, performance measurement, outcomes management, and reporting activities.
Coordinate the implementation of grant evaluation plans and oversee data collection, validation, analysis, and reporting requirements.
Monitor grant objectives, performance benchmarks, deliverables, milestones, and outcome targets in collaboration with Project Directors and program leadership.
Prepare and submit required performance and evaluation reports to funding agencies and stakeholders.
Support grant development, renewals, and sustainability efforts through evaluation design, outcomes analysis, and performance reporting.
Regulatory Compliance & Accreditation
Ensure organizational data management, reporting processes, and quality improvement activities comply with applicable regulatory, funding, and accreditation requirements.
Support readiness and compliance efforts related to The Joint Commission, DMHAS, DCF, SAMHSA, and other regulatory and accrediting bodies.
Monitor changes in reporting requirements and industry standards, implementing processes to maintain compliance and best practices.
Coordinate quality-related audits, reviews, and accreditation activities.
Leadership, Supervision & Staff Development
Provide leadership, supervision, coaching, and professional development to Quality Specialists and other staff supporting quality improvement and evaluation initiatives.
Establish performance expectations and accountability measures to ensure the accuracy, integrity, and effectiveness of quality and reporting functions.
Develop and deliver training and technical assistance on quality improvement methodologies, data collection standards, performance measurement, reporting systems, and regulatory requirements.
Foster collaboration, innovation, and continuous professional growth among team members.
Collaboration & Stakeholder Engagement
Collaborate with executive leadership, program teams, Project Directors, funders, community partners, and external stakeholders to support organizational goals and performance outcomes.
Build strong relationships across departments to ensure alignment of quality, data, and evaluation initiatives.
Translate complex data and evaluation findings into clear, meaningful, and actionable information for diverse audiences.
Participate in organizational committees, workgroups, and strategic planning activities.
Administrative Responsibilities
Maintain accurate records and documentation related to quality improvement, evaluation, and reporting activities.
Attend required training sessions, workshops, conferences, and professional development activities.
Maintain regular and reliable attendance as an essential function of the position.
Utilize a personal vehicle for business-related travel as required.
Perform other duties and responsibilities as assigned.

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Education
Bachelor's degree in Public Administration, Public Policy, Public Health, Healthcare Management, Data Analytics, Social Sciences, or a related field required.
Master's degree preferred.
Experience
Minimum of two (2) years of demonstrated experience in research, program evaluation, healthcare analytics, public policy analysis, quality improvement, performance management, or a related field.
Experience supporting project planning, strategy implementation, and program management initiatives.
Experience analyzing organizational, programmatic, or healthcare data and translating findings into actionable performance improvement initiatives.
Demonstrated experience preparing reports, developing presentations, and communicating findings to stakeholders.
Experience with federal and state grant reporting, performance measurement, and outcomes evaluation preferred.
Experience working within healthcare, behavioral health, human services, or nonprofit organizations preferred.
Knowledge, Skills, and Abilities
Strong quantitative, analytical, and problem-solving skills with the ability to interpret complex data and identify meaningful trends.
Advanced proficiency in Microsoft Excel, including statistical analysis, reporting, data management, and dashboard development.
Proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Teams.
Experience using electronic health record (EHR) systems and related reporting applications preferred.
Ability to develop performance metrics, quality indicators, and outcome measures to support organizational goals.
Strong project management and organizational skills with the ability to manage multiple priorities and meet deadlines.
Excellent written, verbal, and presentation skills with the ability to communicate complex information clearly to diverse audiences.
Ability to collaborate effectively across departments and with internal and external stakeholders.
Commitment to continuous quality improvement, organizational excellence, and data-driven decision-making.

Quick Apply

Refine Your Search

Medical and Health Services Managers jobs in New Haven, CT

Manager of Quality Improvement

Call Center Manager

Assistant Patient Services Manager/Nurse Manager

Site Front Desk Lead

Patient Services Manager

Assistant Patient Services Manager-Neuro ICU 6.2

Regional Business Office Manager

Manager, Revenue Analytics

Business Office Manager

Revenue Department Supervisor

Medical Billing (Claims) Supervisor

Lead Periop Communication Associate

Enrollment Manager CT

Quality Assurance Manager - CT

Medical Transcriptionist Team Leader

Senior Clinical Risk Manager | Springfield, Oregon

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