Top 22 Medical and Health Services Managers Jobs in New Haven, CT

Lead Clinical Receptionist
Yale University —New Haven, CT
- $35.64 an hour
- Full-time
- Background check
- Current TB test
- High school
6d
Regional Business Office Manager
Skilled Healthcare Center —Branford, CT
- $100,000 - $120,000 a year
- Full-time
- Skilled nursing facility
- 5 years
- HIPAA
Quick Apply
13h
Lead Periop Communication Associate
Yale New Haven Health —New Haven, CT
- Weekends as needed
- Surgery
- Hospital
- HIPAA
Manager of Quality Improvement
BHcare Inc. —North Haven, CT
- Full-time
- Microsoft Outlook
- Master's degree
- Bachelor's degree
Quick Apply
12d
Assistant Patient Services Manager/Nurse Manager
Yale New Haven Health —New Haven, CT
- Full-time
- Nursing
- RN License
- Master's degree
Manager, Revenue Analytics
Yale University —New Haven, CT
- $82,000 - $131,500 a year
- Full-time
- Hybrid work
- Background check
- Microsoft Outlook
- Research
Call Center Manager
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Hybrid work
- Spanish
- 5 years
- HIPAA
- 403(b) matching
- Health savings account
Quick Apply
Site Front Desk Lead
Fair Haven Community Health Care —New Haven, CT
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Business Office Manager
Waterbury Surgery Center —Waterbury, CT
- $70,000 - $90,000 a year
- Full-time
- Surgery
- HIPAA
- Office
- Health insurance
- 401(k) matching
Quick Apply
Medical Billing (Claims) Supervisor
GT Independence —Southington, CT
- $60,000 a year
- Management
- Basic math
- Mid-level
- Paid time off
Quick Apply
Revenue Department Supervisor
Little Flower Children and Family Services of New York —Wading River, NY
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Residential
Quick Apply
11d
Patient Services Manager
Trinity Health —Waterbury, CT
- $66,309 - $99,464 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Opportunities for advancement
Assistant Patient Services Manager-Neuro ICU 6.2
Yale New Haven Health —New Haven, CT
- Full-time
- Nursing
- RN License
- Master's degree
14d
Medical Transcriptionist Team Leader
Labcorp —Shelton, CT
- Overtime
- Research
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
Quality Assurance Manager - CT
GT Independence —Southington, CT
- Office
- 3 years
- Analysis skills
- Paid time off
Quick Apply
Enrollment Manager CT
GT Independence —Southington, CT
- Computer literacy
- Mid-level
- Office
- Paid time off
Quick Apply
6d
Senior Clinical Risk Manager | Springfield, Oregon
PeaceHealth —United States
- $105,851 - $158,766 a year
- Full-time
- Nursing
- RN License
- 5 years
- Health savings account
- Health insurance
Quick Apply

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Lead Clinical Receptionist

Yale University -
New Haven, CT

Apply Now

Job Details

Full-time
$35.64 an hour
6 days ago

Qualifications

Customer communication
Patient scheduling systems
Team leadership
Research
Medical scheduling
Administrative experience
Change management
Leading team collaboration initiatives
Computer skills
Epic

Full Job Description

Department: Clinical Affairs - YMA Clinical Operations

1 Long Wharf Drive, New Haven, Connecticut

Job ID: 137016WD

$35.64

Description

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community, eligible for opportunities through the New Haven Hiring Initiative, or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Overview

Reporting to the YMA Practice Manager, Yale Medicine Administration, provide administrative leadership to the Clinical Receptionists of the Yale Medicine Administration in the Pediatric Specialty practice in Long Wharf. Assist in the development of policies and procedures to ensure a consistent patient experience on all ambulatory floors. Oversee and coordinate day-to-day clinical operations to ensure efficient patient and staff workflow. Exercise independent judgment and initiative and act as a resource for Clinical Receptionists.

Required Skills and Abilities

1. Proven experience working in a medical office scheduling patient appointments using EPIC. Exceptional customer service skills. Ability to coordinate multiple tasks in a fast-paced medical office with a calm and pleasant personality. Strong leadership capability. Ability to facilitate change and provide direction. Accomplished problem solver.
2. Highly motivated team player with strong oral and written communication skills. Ability to communicate effectively with patients, visitors, peers and clinical staff. Strong administrative and organizational skills. Strong computer skills.
3. Ability to work independently or in a team. Ability to exercise good judgment, multi-task and balance multiple priorities. Flexible and willing to learn new procedures and processes.
4. Demonstrated record of attendance, reliability and dependability. Professional demeanor and attire. Ability to connect internal and external customers with appropriate resources. Ability to listen, ask questions, gain clarification and recognize and triage patient situations and emergencies.
5. Ability to solve and resolve problems collaboratively and independently utilizing critical thinking skills.

Preferred Education, Experience and Skills

1. Proven experience with MS Excel.

Principal Responsibilities

1. Leads a unit or function, including overseeing and coordinating projects or work processes, and distributes the work of a minimum of two full time employees. 2. Directs the daily operations of the office. Manages calendars and calls, assesses nature of issues and escalates as appropriate. Serves as principal source of information on policies, procedures, programs, and office activities. Oversees, monitors and controls office budget and spending. 3. Participates in special projects on a variety of topics. Identifies project needs. Researches, gathers and analyzes data and materials. Collects project updates in a timely manner; prepares and maintains documentation, tracking, reports and presentations; follows up as appropriate. 4. Performs on-going review of department processes and systems. Develops, implements, and oversees office procedures designed to streamline operations, eliminates duplication and improves efficiency throughout the department. 5. Monitors and prioritizes communications for action and review; provides background necessary for action/decision-making; flags time sensitive material; initiates follow up. 6. Composes and/or coordinates substantive communications, reviews outgoing material for accuracy and completeness. Develops and/or produces materials for presentations. 7. Prioritizes, assigns and monitors work, sets standards and expectations among the department administrative support staff. Ensures appropriate levels of coverage so department priorities can be met. Evaluates and clarifies roles and responsibilities. Establishes and cultivates productive relationships between teams. 8. Attends meetings and drafts minutes. Performs other duties and responsibilities as necessary to support the mission of the office. 9. Greets visitors, answers and screens telephone calls and assesses nature of business. Responds to requests for information and provides assistance. Screens and responds to mail. 10. May perform other duties as assigned. Required Education and Experience Eight years of related work experience, six of them in the same job family at the next lower level and a high school level education; or six years of related work experience and an Associate's Degree; or two years of related work experience and a Bachelor's Degree; or an equivalent combination of education and experience.

Job Posting Date

08/10/2026

Job Category

Administrative Support

Bargaining Unit

L34

Compensation Grade

Labor Grade E

Compensation Grade Profile

Hourly Range

$35.64

Time Type

Full time

Duration Type

Staff

Work Model

On-site

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check. For additional information on the background check requirements and process visit "Learn about background checks" under the Applicant Support Resources section of Careers on the It's Your Yale website.

Health Requirements

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

The hiring rate of a role is determined in accordance with the provisions outlined in the respective collective bargaining agreement.

The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual’s sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Inquiries concerning Yale's Policy Against Discrimination and Harassment may be referred to the Office of Institutional Equity and Accessibility (OIEA).

Note

Yale University is a tobacco-free campus.

Apply Now

Refine Your Search

Medical and Health Services Managers jobs in New Haven, CT

Lead Clinical Receptionist

Regional Business Office Manager

Lead Periop Communication Associate

Manager of Quality Improvement

Assistant Patient Services Manager/Nurse Manager

Manager, Revenue Analytics

Call Center Manager

Site Front Desk Lead

Business Office Manager

Medical Billing (Claims) Supervisor

Revenue Department Supervisor

Patient Services Manager

Assistant Patient Services Manager-Neuro ICU 6.2

Medical Transcriptionist Team Leader

Quality Assurance Manager - CT

Enrollment Manager CT

Senior Clinical Risk Manager | Springfield, Oregon

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