Top 143 Office Machine Operators, Except Computer Jobs in Philadelphia, PA

Specialist, Senior Service Desk
The Board of Pensions of the Presbyterian Church —Philadelphia, PA
- Online Application
- Salesforce
- Mid-level
- Office
- Paid holidays
- Disability insurance
Technical Support Engineer (SIP / VoIP / FoIP)
T38Fax —Philadelphia, PA
- Full-time
- Remote
- Computer Science
- Mid-level
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
Solutions Analyst
Law School Admission Council —Newtown, PA
- $85,000 - $88,000 a year
- Full-time
- Remote
- Computer science
- Computer Science
- Mid-level
Field Services Engineer I or II
Omnicell —Philadelphia, PA
- $27.58 - $51.22 an hour
- Monday to Friday
- Clean driving record
- Engineering
- Mid-level
- Health insurance
- Dental insurance
Associate Sales Engineer, SE Desk - Northeast
Samsara —Philadelphia, PA
- $77,350 - $104,000 a year
- Computer Science
- Bachelor of Science
- Mid-level
- Parental leave
Administrative Officer (Supervisory Administrative Officer)
US Bureau of Prisons/Federal Prison System —Philadelphia, PA
- $70,280 - $106,982 a year
- Online Application
- Pass drug screening
- Mid-level
- Office
1d
Vinyl Graphics Installer
FastSigns of Maple Shade —Maple Shade, NJ
- From $25 an hour
- Full-time
- Background check
- Clean driving record
- English
- Paid training
- Paid holidays
Quick Apply
5d
Infrastructure Engineer
Law School Admission Council —Newtown, PA
- $87,000 - $94,000 a year
- Full-time
- Remote
- Computer science
- Azure
- Computer Science
Operations Engineer
Law School Admission Council —Newtown, PA
- $28 - $30 an hour
- Overtime
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Senior Technical Support Engineer (SIP / VoIP / FoIP)
T38Fax —Philadelphia, PA
- Full-time
- Remote
- Computer Science
- Bachelor's degree
- Senior level
- Profit sharing
- Health insurance
Quick Apply
Software Engineer
Law School Admission Council —Newtown, PA
- $108,000 - $115,000 a year
- Weekends as needed
- Remote
- Computer Science
- 5 years
- Writing skills
3d
Manager - Air Import
DSV —Chester, PA
- $78,000 - $98,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Digital Personalization Strategist
Avantor —Radnor, PA
- $78,000 - $125,350 a year
- Full-time
- Computer science
- Computer Science
- Marketing
- Paid parental leave
- Employee stock purchase plan
11d
NetSuite Administrator / IT Support Specialist
GCM Gofer Parts Total Service Solutions —Blackwood, NJ
- $63,000 - $75,000 a year
- Weekends as needed
- Hybrid work
- Oracle
- Mid-level
- Office
- Health savings account
- Health insurance
Quick Apply
Advisor, Academy
Heights Philadelphia —Philadelphia, PA
- $25 - $30 an hour
- Background check
- Customer service
- Ability to walk for extended periods
11d
Manager, Digital Personalization
Avantor —Radnor, PA
- $97,500 - $156,975 a year
- Full-time
- Computer science
- Computer Science
- Marketing
- Paid parental leave
- Employee stock purchase plan
11d
Pharmacy Customer Service Associate
Walgreens —Philadelphia, PA
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
Network Engineer
HANWHA PHILLY SHIPYARD, INC —Philadelphia, PA
- Full-time
- Computer science
- Computer Science
- 5 years
Quick Apply
13d
Systems Engineer - VoIP Applications
T38Fax —Conshohocken, PA
- Full-time
- Hybrid work
- Computer Science
- Bachelor of Science
- Bachelor's degree
- Profit sharing
- Health insurance
Quick Apply
NSO Apprentice Interest
Disabled American Veterans —Philadelphia, PA
- $20.18 - $31.39 an hour
- Full-time
- Customer service
- Office
- High school diploma or GED
- On-the-job training
Quick Apply

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Specialist, Senior Service Desk

The Board of Pensions of the Presbyterian Church -
Philadelphia, PA

Apply Now

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Pension plan
Employee assistance program
Vision insurance
Employee discount
403(b)

Qualifications

Desktop computer repair
Knowledge management
Maintenance inventory management
Mobile device support
Network hardware support
Procedural guides
Software deployment
Laptop (troubleshooting support)
Hardware maintenance
Windows
Printer (troubleshooting support)
Improving operational efficiency
Microsoft System Center
Bachelor's degree
Internal employee customer service
Continuous improvement
Video conferencing software
Productivity software support
Desktop (troubleshooting support)
Computer management
Customer support ticket management
Desktop applications
Collaborative technology platforms
Mobile device management
Technical customer support for office equipment
Customer service knowledge base
Purchasing
Hardware management
Productivity software
Online help documentation

Full Job Description

The role:

The Senior Service Desk Specialist is responsible for providing computer and network support to Board of Pensions employees , and analyzes technology issues with a positive, problem solving, solution driven client focus . The Specialist supports the provisioning and coordination of network access and p rovides remote after-hours support via PagerDuty as part of an on-call rotation.

What you will do:

Install, configure, maintain, test, and resolve Information Technology related issues for desktop and laptop computers, mobile devices, software, printers, and associated hardware.
Provide user assistance with desktop, remote, and mobile access and will monitor, track, assign, and complete incoming requests utilizing the IT Service Desk work order system ServiceNow, providing computer hardware, software, and network support, while determining priorities and analyzing technology trends.
Provide technical support for local and remote meetings, including the setup of laptops, projectors, video conference cameras, and other hardware and software installation, and coordination of network access.
Creates, supports, and maintains an up-to-date knowledge management system containing procedures, guidelines, documentation, and support articles.
Supports the onboarding and offboarding processes of employees and contractors within Active Directory and managed building access through Kastle’s management system.
Provide remote after-hours support via PagerDuty as part of an on-call rotation.

What you need to succeed:

Bachelor’s degree required, preferably in information technology or related field.
A minimum of 4 years of recent demonstrated hands-on computer Service Desk experience.
Proficiency in supporting and diagnosing technical issues with computer hardware, mobile devices, local area networks, network printing and related software, including Microsoft Windows 11, Microsoft Office 365, OneDrive, LogMeIn Rescue, remote access, virtual meeting platforms including Zoom and Teams, Active Directory, Microsoft Entra, Microsoft Intune, and Salesforce.
The ability to manage and deploy images and applications to all Board user devices through Microsoft SCCM and Microsoft Intune.
The ability to maintain Board equipment and Service Desk supply inventories in compliance with team procedures to ensure continued services, including researching Service Desk purchases, providing budget support, and minimizing the risk of loss or theft of equipment and supplies.
The ability to create, support, and maintain an up-to-date knowledge management system containing procedures, guidelines, documentation, and support articles for our ServiceNow self-service portal.
Excellent analytical and technical problem-solving ability, with attention to detail and accuracy.
Excellent oral, written, and interpersonal communications skills.
A demonstrated commitment to delivering exceptional customer service, with the ability to interact professionally and effectively with users at all organizational levels, including senior leadership and Board members.
The ability to take initiative and proactively support and anticipate client needs.
A strong sense of accountability, professionalism, and ownership in delivering reliable and timely technology support.
The ability to work independently on multiple assignments, following each through to closure.
an ability to work as part of a highly motivated and effective team.
The ability to learn and understand the work of the Board’s business units.
The desire to stay current and maintain a level of expertise with technology advances in personal computer hardware and software via seminars, literature, and formal training.
The ability to identify opportunities for process improvement that enhance Service Desk efficiency, user experience, and service delivery.
An ability to work on-site Tuesday – Thursday at the 2000 Market Street office in Philadelphia.
The flexibility and willingness to work in the office on designated remote workdays when required to support operational, business, and meeting-related activities.
The ability to participate in an after-hours on-call support rotation, providing remote support through the PagerDuty application.

We offer a generous benefits package for eligible employees.

Medical, dental, and vision coverage.
Defined benefit pension plan.
403(b)(9) retirement savings plan.
Generous paid time off, including sick time, holidays, and 22 days of personal leave.
Tuition assistance.
Employee Assistance Plan and other health and well-being resources.
Employer-paid death benefits with opportunities to purchase additional coverage.
Employer-paid Short-Term and Long-Term disability coverage.
Access to the Board’s education and grant assistance programs.
Discount programs on entertainment, travel, and more.
Satisfaction gained from working for a service-oriented employer.
Volunteer and other service opportunities in the community at large.

Our recruiting process is simple.

If you’re interested in a role at the Board of Pensions, apply online at pensions.org. If your skills match an open position, one of our recruiters will set up a phone or Microsoft Teams interview to discuss your interests, background, and skills. They’ll also answer any questions you might have. If you are selected to continue with the recruitment process, you will meet the hiring manager and other relevant team members.

To protect the health of our staff, we encourage everyone to receive FDA-approved vaccinations that may reduce the spread of certain infectious diseases, such as the flu and COVID-19.

We are an Equal Opportunity Employer.

The Board of Pensions of the Presbyterian Church (U.S.A.) is proud to be an equal opportunity employer We value diversity, equity, and inclusion and do not discriminate based on race; color; sex; national origin; age; pregnancy, childbirth, or a related medical condition; military/veteran status; marital/domestic partner status; physical or mental disability; medical condition; religion or religious affiliation, except where determined to be a bona fide occupational qualification; sexual orientation; gender; gender identity or expression; genetic information; ancestry; or any other category protected by applicable federal, state, or local law.

Apply Now

Refine Your Search

Office Machine Operators, Except Computer jobs in Philadelphia, PA

Specialist, Senior Service Desk

Technical Support Engineer (SIP / VoIP / FoIP)

Solutions Analyst

Field Services Engineer I or II

Associate Sales Engineer, SE Desk - Northeast

Administrative Officer (Supervisory Administrative Officer)

Vinyl Graphics Installer

Infrastructure Engineer

Operations Engineer

Senior Technical Support Engineer (SIP / VoIP / FoIP)

Software Engineer

Manager - Air Import

Digital Personalization Strategist

NetSuite Administrator / IT Support Specialist

Advisor, Academy

Manager, Digital Personalization

Pharmacy Customer Service Associate

Network Engineer

Systems Engineer - VoIP Applications

NSO Apprentice Interest

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