Top 10581 Dentists, General Jobs in Pittsburgh, PA

Scheduling Specialist, Associate
UPMC —Pittsburgh, PA
- $19.74 - $29.67 an hour
- Full-time
- Remote
- High school diploma or GED
- Mentoring
- 1 year
- Paid parental leave
- Dental insurance
General Dentist
Refresh Dental —Wexford, PA
- From $850 a day
- Full-time
- Dental office
- Doctoral degree
- Mid-level
- Continuing education credits
- Health savings account
General Dentist
PRIMARY CARE HEALTH SERVICE —Pittsburgh, PA
- $60 - $100 an hour
- Part-time
- Dental office
- Management
- Surgery
- Health insurance
- Dental insurance
Quick Apply
General Dentist
Refresh Dental —Mars, PA
- From $900 a day
- Full-time
- Dental office
- Doctoral degree
- Mid-level
- Continuing education credits
- Health savings account
Associate Dentist
Aspen Dental —Greensburg, PA
- $200,000 - $230,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Health insurance
- 401(k)
Quick Apply
Associate Dentist
Atlas Dental Specialists —Pittsburgh, PA
- $100,413.93 - $310,967.22 a year
- Full-time
- CPR Certification
- Dental office
- OSHA
- Health insurance
- Dental insurance
Quick Apply
9d
Registered Dental Hygienist (Part-time)
Atlas Dental Specialists —Pittsburgh, PA
- $35 - $45 an hour
- Full-time
- CPR Certification
- Dental office
- In-person
Quick Apply
Attorney (Pennsylvania license REQ.; West Viriginia license PREF.)
Willman & Silvaggio, LLP —Pittsburgh, PA
- Full-time
- Writing skills
- Research
- Mid-level
- Free parking
- Disability insurance
Quick Apply
Tax Manager
KuhlemanKollar & Associates CPAs —Bridgeville, PA
- $92,212.88 - $111,052.06 a year
- Full-time
- Background check
- 7 years
- CPA
- Health insurance
- Dental insurance
Quick Apply
6d
Medical Assistant SCMS - BONUS ELIGIBLE #8375
St. Clair Hospital —Pittsburgh, PA
- Full-time
- Computer literacy
- BLS Certification
- Windows
Hospice Field Nurse (RN)
Jewish Association on Aging —Pittsburgh, PA
- Full-time
- Background check
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
PRN CRNA
Nuvia Dental Implant Center —Pittsburgh, PA
- From $270 an hour
- Part-time
- Nursing
- Dental office
- Surgery
Quick Apply
PA Licensed Mental Health Therapists
Samaritan Counseling, Guidance, Consulting —Sewickley, PA
- $52,000 - $89,000 a year
- Full-time
- Hybrid work
- Background check
- Private practice
- LMFT
- Health insurance
- Paid time off
Quick Apply
Associate Dentist
Aspen Dental —Pittsburgh, PA
- $200,000 - $230,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Health insurance
- 401(k)
Quick Apply
Industrial Electrician
McGinnis Electrical Contracting Company —Mc Kees Rocks, PA
- $35 - $45 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Business Manager
East Allegheny School District —North Versailles, PA
- $100,000 - $115,000 a year
- Full-time
- Background check
- School experience
- CPA
- Health insurance
- Dental insurance
Quick Apply
CDL-A Regional Flatbed Truck Driver - $5,000 Sign On Bonus
Loudon County Trucking —Pittsburgh, PA
- $1,200 - $1,600 a week
- Urgently hiring
- CDL A
- Mid-level
- Flatbed truck
- Passenger ride along program
- Dental insurance
Quick Apply
Associate Dentist
Aspen Dental —Pittsburgh, PA
- $200,000 - $230,000 a year
- Full-time
- Dental office
- Doctoral degree
- Surgery
- Health insurance
- 401(k)
Quick Apply
Grade Level Support Teacher (Permanent Building Substitute)
Catalyst Academy Charter School —Pittsburgh, PA
- From $47,000 a year
- Full-time
- School experience
- Classroom
- Childcare
- Health insurance
- Dental insurance
Quick Apply
Mental Health Therapist/Outpatient Therapist (South Hills office)
Southwestern Human Services —Pittsburgh, PA
- Part-time
- Hybrid work
- Background check
- LMFT
- Psychiatry
- Paid training
- Health insurance
Quick Apply

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Dentists, General jobs near Pittsburgh, PA

Scheduling Specialist, Associate

UPMC -
Pittsburgh, PA

Apply Now

Job Details

Full-time
$19.74 - $29.67 an hour

Benefits

Paid parental leave
Dental insurance
Paid time off
Parental leave

Qualifications

Customer communication

Full Job Description

UPMC University of Pittsburgh Physicians is hiring a Full-Time Scheduling Specialist, Associate to help support their scheduling services contact center.

Hours: Daylight

Location: Work from home

See what being a Scheduling Specialist, Associate can do for UPMC and what UPMC can do for you – it’s more than just a job!

What Can You Bring to UPMC?

Contribute to UPMC’s mission of Life Changing Medicine
Set the standards for the level and quality of care for the care delivery team
Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members.
Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care.
Demonstrate a commitment to the community and to your health care profession

What Can UPMC Do for You?

A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future
Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program
Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave
Competitive pay for the work that you do

Purpose:
Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence.

Responsibilities:

Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions.
Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information.
Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records.
Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership.
Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries.
Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient.
Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience.
Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience.
Attend all Scheduling Services meetings, trainings and educational discussions as scheduled.
Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests.
Remain current on all departmental policies, procedures, plan benefit designs, and modifications.
Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously.
Maintain employee and patient confidentiality at all times.

High School Graduate.
Minimum of one year experience in a Customer Service and / or Call Center Environment Required.
Service Excellence as a way of thinking and the attitude that is portrayed.
Ability to help others embrace the spirit of service and provide a high level of service excellence.
Proven success in finding innovative solutions to enhance the patient experience.
Excellent organizational, interpersonal and communication skills, both written and oral.
Strong ability to make independent decisions required.
Proficient in Microsoft Office and Excel preferred.
Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries.
Must have a desire to help others and portray empathy in all situations.
Demonstrated flexibility and motivation to learn & grow in the role.
Complete and thorough understanding of 'Excellence in Service' requirements.

Licensure, Certifications, and Clearances:
Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran

Apply Now

Refine Your Search

Dentists, General jobs in Pittsburgh, PA

Scheduling Specialist, Associate

General Dentist

General Dentist

General Dentist

Associate Dentist

Associate Dentist

Registered Dental Hygienist (Part-time)

Attorney (Pennsylvania license REQ.; West Viriginia license PREF.)

Tax Manager

Medical Assistant SCMS - BONUS ELIGIBLE #8375

Hospice Field Nurse (RN)

PRN CRNA

PA Licensed Mental Health Therapists

Associate Dentist

Industrial Electrician

Business Manager

CDL-A Regional Flatbed Truck Driver - $5,000 Sign On Bonus

Associate Dentist

Grade Level Support Teacher (Permanent Building Substitute)

Mental Health Therapist/Outpatient Therapist (South Hills office)

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