Top 20 Computer Network Support Specialists Jobs in Providence, RI

Clinical Systems Training & Support Specialist
Akido —Cranston, RI
- $80,000 - $90,000 a year
- Full-time
- HIPAA
- Mid-level
- Travel
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1d
IT Systems Support Technician - Level 2
CMIT Solutions —Cranston, RI
- $65,000 - $80,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Mid-level
5d
IT Support Specialist 1
Veranex, Inc. —Providence, RI
- $52,200 - $74,690 a year
- Full-time
- Mid-level
- Analysis skills
- Bachelor's degree
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Network Support Specialist- East Greenwich School Department
East Greenwich Schools —East Greenwich, RI
- $75,914 a year
- Full-time
- School experience
- Word processing
- Mid-level
Network Support Specialist
Bristol County Savings Bank —Taunton, MA
- $68,900 - $81,300 a year
- Full-time
- Computer Science
- Mid-level
- Office
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IT Professional
Prima Care —Fall River, MA
- Full-time
- System design
- Mid-level
- Budgeting
Help Desk Specialist
CMIT Solutions —Cranston, RI
- $24 - $28 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
Software Support Specialist
Wallace Software Solutions —Riverside, RI
- Email
- Research
- Mid-level
- Organizational skills
Help Desk Specialist - 2nd & 3rd including weekends
CMIT Solutions —Cranston, RI
- $22 - $25 an hour
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
Senior IT and Network Specialist
unibank —Whitinsville, MA
- $85,000 - $112,500 a year
- Full-time
- Office
- SQL
- Ability to lift 50 pounds
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Technical Support Specialist I/II - Salve Regina University
Salve Regina University —Newport, RI
- Full-time
- Laboratory
- Classroom
- Computer science
- Wellness program
- Paid parental leave
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Warwick, RI
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
7d
Technology Support Specialist
Sharon Public Schools - MA —Sharon, MA
- $60,000 - $66,000 a year
- Full-time
- Background check
- School experience
- Classroom
- Health insurance
Sr. Desktop Support Specialist
Bluestone Bank —Raynham, MA
- $29 - $32 an hour
- Weekends as needed
- Microsoft Office
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
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Telecommunications Engineer
Arcfield —Newport, RI
- $60,750.38 - $105,633.13 a year
- Full-time
- Military
- Engineering
- Data analysis skills
- Paid holidays
- Disability insurance

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Clinical Systems Training & Support Specialist

Akido
Cranston, RI

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Job Details

Full-time
$80,000 - $90,000 a year
1 day ago

Qualifications

EHR systems
Healthcare Administration

Full Job Description

Over the past 30+ years, Rhode Island Primary Care Physician’s Corporation (RIPCPC) has grown to become the largest independent provider association of primary and pediatric care in the state, delivering exceptional care to over 200,000 Rhode Islanders. RIPCPC delivers support services that are essential to providing high quality, cost-effective medicine to patients, while also preserving community-based practices. In 2023, RIPCPC joined Akido Labs, becoming a key east coast hub for healthcare innovation within the Akido Care medical network.

Akido Care’s fast-growing medical network is known for its ability to integrate innovative technology into the healthcare infrastructure, relieving the frustrations felt by everyone involved in care delivery, from medical providers and their staff, to the patients and their families.

We're building a dynamic, diverse and driven team as we continue to grow and broaden our impact. We are seeking passionate people who care deeply about helping patients and communities. We hope you’ll join our team!

The Opportunity

This is a critical role as RI Primary Care Medical Group continues to grow through acquisition.
Each newly acquired practice comes with its own workflows, staff habits, and legacy system experience. As we expand across multiple locations, clinical staff need a consistent, reliable training and support experience. This role would own the development and maintenance of training materials, ensure consistency across sites, and serve as an accessible frontline resource for staff.
This specialist would also support the integration and adoption of additional tools as we continue to expand our technology footprint.A visible, dedicated training and support presence signals to newly acquired staff that we take their experience seriously — directly supporting engagement and retention during periods of significant change.

What you’ll do

Healthcare Workflow Integration & Change ManagementEHR & Technology TrainingClinical Systems OptimizationEnd-User Support & TriageCollaboration & Cross-Functional Engagement
Assess current-state workflows with stakeholders and staff to identify gaps and improvement opportunities
Design and implement updated workflows that integrate across departments, systems, and third-party partners with minimal disruption
Develop workflow documentation, process maps, and transition guides
Facilitate communication across practices, internal departments, and external partners to ensure alignment
Monitor post-implementation adoption and surface feedback to management
Deliver on-site and virtual training for physicians, nurses, and support staff across a wide range of clinical and administrative systems
Develop training programs that connect system use to broader operational and clinical context
Provide at-the-elbow (ATE) support during go-lives, upgrades, and workflow transitions
Assess end-user proficiency and provide follow-up training as needed
Create and maintain training materials, quick reference guides, tip sheets, and SOPs
Support adoption of emerging tools, including AI-assisted applications
Stay current on system updates and evolving best practices
Support EHR and clinical system optimization to meet the needs of member practices
Assist with identifying and implementing new technology aligned with real-world workflows
Partner with the EHR Optimization Manager and cross-functional teams to drive continuous improvement
Serve as a first-line resource for EHR and application issues via phone, remote desktop, and on-site assistance
Triage, document, and escalate issues to IT, help desk, or vendor teams as appropriate
Log and track support interactions in the ticketing system to support trend identification
Act as a liaison between practices and internal/external departments during transitions
Participate in relevant committees, workgroups, and project teams
Collaborate with the Lead Desktop Support Technician on hardware/software troubleshooting and new user onboarding

Who you are

RequiredPreferred
2+ years in healthcare IT, EHR support, clinical training, or workflow optimization
Experience assessing and redesigning clinical or administrative workflows
Proven ability to deliver training across multiple systems in a healthcare setting
Strong communication, interpersonal, and problem-solving skills
Experience developing end-user documentation, workflow maps, and training materials
Ability to learn and train on new systems quickly
Comfortable supporting staff and leadership through operational transitions
Ability to manage competing priorities and travel to practice sites across Rhode Island
Associate's or Bachelor's degree in Healthcare, Health IT, Health Administration, or related field
Clinical background (MA, LPN, RN, or similar) strongly preferred
Experience with a major EHR platform (Epic, Cerner, athenahealth, eClinicalWorks, or similar)
Familiarity with primary care operations and multi-site environments
Knowledge of HIPAA and healthcare data privacy standards
Experience in a physician group or healthcare management company

Physical Demands: Regular travel to practice sites across Rhode Island is required. A combination of remote, on-site, and office-based work applies depending on project needs.

Salary range

$80,000 - $90,000 USD

Rhode Island Primary Care Physician’s Corporation (RIPCPC) is an equal opportunity employer, and we encourage qualified applicants of every background, ability, and life experience to contact us about appropriate employment opportunities.

Pay: $80,000.00 - $90,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

Computer Network Support Specialists jobs in Providence, RI

Clinical Systems Training & Support Specialist

IT Systems Support Technician - Level 2

IT Support Specialist 1

Network Support Specialist- East Greenwich School Department

Network Support Specialist

IT Professional

Help Desk Specialist

Software Support Specialist

Help Desk Specialist - 2nd & 3rd including weekends

Senior IT and Network Specialist

Technical Support Specialist I/II - Salve Regina University

Seasonal, Operations Technical Specialist (Part Time)

Technology Support Specialist

Sr. Desktop Support Specialist

Telecommunications Engineer

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