Top 25198 Financial Clerks, All Other Jobs in Raleigh, NC

Director of Financial Aid Information Services
Wake Technical Community College —Raleigh, NC
- $67,896 - $84,924 a year
- Weekends as needed
- Office
- Driver's License
- Bachelor's degree
- Paid holidays
- Disability insurance
Financial Analyst - AI Trainer
DataAnnotation —Raleigh, NC
- $50 - $60 an hour
- Part-time
- Remote
- English
- Mid-level
- Master's degree
Quick Apply
Worker's Compensation Paralegal
Dickie, McCamey & Chilcote —Raleigh, NC
- Full-time
- Hybrid work
- Computer literacy
- Bachelor of Science
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
15h
Financial Advisor
Edward Jones —Cary, NC
- $45,000 - $100,000 a year
- Full-time
- 5 years
- Military
- Mid-level
- Profit sharing
- Paid training
Financial Advisor
Edward Jones —Morrisville, NC
- $45,000 - $100,000 a year
- Full-time
- 5 years
- Military
- Mid-level
- Profit sharing
- Paid training
14d
Auto Field Adjuster I, II, or Sr.
National General —Raleigh, NC
- $26.49 - $52.84 an hour
- Online Application
- Customer service
- Mid-level
- US work authorization
- Work from home
Financial Investigator
State of North Carolina - Justice —Wake County, NC
- $55,823 - $69,000 a year
- Online Application
- Mid-level
- Finance
- Travel
- Paid holidays
- Health insurance
Claims Analyst - REMOTE
Ryder System —Raleigh, NC
- $90,000 - $100,000 a year
- Full-time
- Remote
- Customer service
- Bachelor's degree
- Experience equivalent to degree accepted
- Disability insurance
- Health insurance
DMV - Program Coordinator I
State of North Carolina - Department of Transportation —Wake County, NC
- $39 an hour
- Full-time
- Office
- Microsoft Office
- Databases
10d
Health Information Specialist *hybrid*
WakeMed Health & Hospitals —Raleigh, NC
- Weekends as needed
- Remote
- Hospital
- High school diploma or GED
- Entry level
1d
User Support Technician I
State of North Carolina - Health & Human Services —Wake County, NC
- $56,772 - $85,159 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Addiction Medicine
- Paid parental leave
- Health insurance
13d
Financial Analyst II
State of North Carolina - Health & Human Services —Wake County, NC
- $55,221 - $96,639 a year
- Full-time
- Hybrid work
- Addiction Medicine
- High school
- Research
- Paid parental leave
- Health insurance
Financial Analyst III
State of North Carolina - State Treasurer —Wake County, NC
- $60,881 - $106,544 a year
- Overtime
- Hybrid work
- Background check
- High school
- Data analysis skills
- Free parking
- Paid parental leave
Financial Analyst, Production
Anduril Industries —Morrisville, NC
- $76,000 - $101,000 a year
- Email
- Mid-level
- Office
- 3 years
Quick Apply
Data Entry Operator
Labcorp —Durham, NC
- Overtime
- High school diploma or GED
- Fair chance
- Typing
- Employee stock purchase plan
- Disability insurance
1d
Financial Services Representative
Professional Financial Services —Garner, NC
- Full-time
- Driver's License
- Financial services
- Communication skills
- Profit sharing
- Paid holidays
Quick Apply
Account Representative
Coastal Credit Union —Raleigh, NC
- Full-time
- Hybrid work
- Computer literacy
- Research
- Office
7d
Transaction Analyst
CBRE —Raleigh, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
Financial Analyst - Expense Management
MetLife —Cary, NC
- $85,000 - $110,000 a year
- Email
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Client Service Specialist I (Hybrid)
First Citizens Bank —Raleigh, NC
- Full-time
- Hybrid work
- Research
- Office
- High school diploma or GED
11h

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Financial Clerks, All Other jobs near Raleigh, NC

Director of Financial Aid Information Services

Wake Technical Community College -
Raleigh, NC

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Job Details

Full-time
$67,896 - $84,924 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Employee assistance program
Vision insurance
Employee discount
Retirement plan

Qualifications

Staff supervision
Team supervision
Academic institution experience
Driver's License
Bachelor's degree
Experience at colleges/universities
Educational assistance administration

Full Job Description

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Contact the Neogov Applicant Support Hotline Toll Free at 1 (855) 524-5627.

Position Description

Pay Grade; Manager 5

The Director of Financial Aid Information Services provides strategic leadership and oversight of all frontline financial aid functions across the college’s Financial Aid Offices. This role ensures consistent, accurate, and student-centered service in compliance with federal, state, and institutional regulations.

The Director manages daily operations, establishing service standards, improving processes, and supervises staff who serve as the primary point of support for students and families. This position plays a key role in enhancing the overall student experience, reducing barriers to access, and promoting equitable service delivery across all campuses and service channels.

**Responsibilities and Duties (*Essential Functions)**

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described.

Develop, implement, and maintain a comprehensive customer service strategy across all financial aid office locations and service channels (in-person, phone, email, and virtual)

Monitor and assess service quality using metrics to analyze Key Performance Indicators (i.e. response times, student satisfaction, and issue resolution), develop quality assurance processes, and ensure consistency

Ensure Financial Aid Information Services staff are knowledgeable and provide accurate information in compliance with federal, state, and institutional regulations

Maintain and update Financial Aid electronic information including the website and AI Agent

Design and implement training including onboarding, ongoing, and cross-training to support staff development and service continuity

Advise prospective, continuing, and reentering students including special populations and parents on financial aid programs, processes, and Satisfactory Academic Progress standards

Provide vision, leadership, and direct supervision to financial aid information assistant staff including establishing and promotion clear expectations, performance standards, and accountability measures for customer service and productivity

Oversee daily frontline operations, including staffing coverage, workflow management, and peak processing planning

Serve as a point of escalation for complex or sensitive student issues

Foster a collaborative, student-focused culture through regular communication and team management

Develop, document, and maintain standard operating procedures to ensure consistency across all locations

Collaborate with other financial aid functional areas and campus partners (Admissions, Advising, Financial Services) to ensure seamless service delivery

Maintain confidentiality and secure student records, data, and privacy

Lead continuous improvement initiatives to streamline processes, enhance student service delivery, and reduce barriers that impact the student experience

Represent the Financial Aid Office on institutional committees and initiatives related to student success and service delivery

Assist with student advising, outreach, and financial aid processing during peak periods, including occasional evening and weekend work

Stay abreast of financial aid regulations and policies of financial aid programs

Qualifications

Knowledge Skills and Abilities:

Knowledge of all federal and state financial aid programs

Ability to update our community partners of quickly evolving financial aid landscape

Ability to travel to other campuses to meet with staff, departments, students, when needed

Working knowledge of community college financial aid, admissions, and enrollment processes as well as support services

Knowledge of current technologies and virtual communication platforms, presentation creation, and web-based applications

Intermediate skills with Microsoft Office

Experience navigating Ellucian (Colleague), OnBase, and Self-Service, or similar Student Information Systems, platforms, and repositories

Excellent organizational skills

Excellent written and oral communication skills

Minimum Requirements:

Bachelor’s degree

Two years of experience working in a financial aid office

Two years of experience working with college students or special populations

Two years of supervisory and/or leadership experience

Valid Driver's license and approval required by the College’s liability insurance carrier

Preferences:

Leadership experience in Financial Aid in a Community College setting

#IDHP

As an equal employment opportunity employer, Wake Tech values our workforce. Wake Tech is committed to reaching students in every part of Wake County and rallying around them to go as far as their dreams, talents and resilience will take them. As an institution of higher education, we are committed to valuing the unique experiences of the Wake Tech community. We strive to be self-reflective of the kind of student body we represent and the culture we are building, and we care deeply about supporting each employee's professional growth.

Apply Now

Refine Your Search

Financial Clerks, All Other jobs in Raleigh, NC

Director of Financial Aid Information Services

Financial Analyst - AI Trainer

Worker's Compensation Paralegal

Financial Advisor

Financial Advisor

Auto Field Adjuster I, II, or Sr.

Financial Investigator

Claims Analyst - REMOTE

DMV - Program Coordinator I

Health Information Specialist hybrid

User Support Technician I

Financial Analyst II

Financial Analyst III

Financial Analyst, Production

Data Entry Operator

Financial Services Representative

Account Representative

Transaction Analyst

Financial Analyst - Expense Management

Client Service Specialist I (Hybrid)

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Position Description

**Responsibilities and Duties (*Essential Functions)**

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