Top 332 Information technology Jobs in Raleigh, NC

IT Manager, Ops Tech Solutions (OTS)
Amazon.com Services LLC —Garner, NC
- $116,800 - $160,000 a year
- Full-time
- Travel
- Senior level
- Leadership
- Paid parental leave
- AD&D insurance
12d
NOC T2 Network-Tech Lead
Kaztronix —Cary, NC
- Contract
- 5 years
- Senior level
Quick Apply
Mainframe Monitoring Specialist (Night Shift, Thur-Mon)
CGI Group, Inc. —Durham, NC
- $62,900 - $139,300 a year
- Night shift
- Mid-level
- Office
- In-person
- Paid parental leave
- Paid holidays
12d
Clinical Applications Specialist I
bioMerieux —Morrisville, NC
- $67,800 - $86,200 a year
- Full-time
- Microsoft Outlook
- Bachelor of Science
- Writing skills
- Commuter assistance
- Disability insurance
8d
Service Delivery Manager (Technical Lead)
Custom Computer Specialists —Raleigh, NC
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Technical Support Specialist
XceedIT, Inc. —Raleigh, NC
- $45,000 - $65,000 a year
- Full-time
- Windows
- Driver's License
- Travel
- Paid training
- Disability insurance
8d
IT User Experience Professional
Siemens —Wendell, NC
- $105,509 a year
- Full-time
- English
- Mid-level
- Office
User Support Technician I
State of North Carolina - Health & Human Services —Wake County, NC
- $56,772 - $85,159 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Addiction Medicine
- Paid parental leave
- Health insurance
8d
IT Support Generalist (Full Time)
Agri Supply Company —Garner, NC
- $58,000 - $73,000 a year
- Weekends as needed
- Google Workspace
- Computer literacy
- Mid-level
- Paid holidays
- Disability insurance
Information Technology & Systems Specialist
GENERAL REFRIGERATION COMPANY —Garner, NC
- Full-time
- Microsoft Outlook
- Mid-level
- Office
12d
DESKTOP TECHNICIAN/ IT SUPPORT
EDI Integrated Business Solutions —Raleigh, NC
- Full-time
- Computer Science
- English
- Mid-level
IT Support Specialist (Level I)
National Power, LLC —Raleigh, NC
- Full-time
- Writing skills
- Pass drug screening
- English
- Health savings account
- Paid holidays
Quick Apply
2d
User Support Specialist
State of North Carolina - Health & Human Services —Wake County, NC
- $70,528 - $105,793 a year
- Full-time
- Hybrid work
- Computer Science
- Addiction Medicine
- Mid-level
- Paid parental leave
- Health insurance
6d
IT Support Specialist
HDR —Raleigh, NC
- Full-time
- Computer science
- Computer Science
- Customer service
12d
IT Services Specialist
Abrigo —Raleigh, NC
- Full-time
- Mid-level
- Office
- Windows
- Health savings account
- Health insurance
13d
Information Technology Analyst
Town of Apex, NC —Apex, NC
- $79,868.67 - $97,843.41 a year
- Part-time
- Background check
- Computer Science
- Pass drug screening
- Wellness program
- Paid parental leave
IT Analyst
Mayne Pharma —Raleigh, NC
- Computer Science
- Mid-level
- Microsoft Office
Customer Support Analyst - Student Information Systems
Wake County Public School System —Cary, NC
- Weekends as needed
- Office
- Windows
- High school diploma or GED
IT Support Specialist
Vulcan Elements —Raleigh, NC
- Mid-level
- Office
- Windows
Quick Apply
IT Analyst
NV5 —Cary, NC
- Full-time
- Mid-level
- Office
- Trade school
- Health insurance
- Dental insurance

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IT Manager, Ops Tech Solutions (OTS)

Amazon.com Services LLC -
Garner, NC

Apply Now

Job Details

Full-time
$116,800 - $160,000 a year
12 days ago

Benefits

Paid parental leave
AD&D insurance
Health insurance
Dental insurance
Flexible spending account
RSU
Paid time off
Adoption assistance
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Benefits from day one

Qualifications

Senior level
Leadership
2 years

Full Job Description

Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity
We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.

About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.

We are committed to developing a diverse organization and we are even more committed to working with you to make that happen.

What Do We Offer?
Amazon offers competitive compensation packages, including comprehensive healthcare benefits starting on Day 1 and up to 20 weeks of paid parental leave. If you’re not in it for those perks, here is one more: we don’t wear suits and ties! Come as you are because jeans, t-shirts, sneakers and sometimes a neon safety vest will be your daily outfit. Learn more about Amazon in Andy Jassy's most recent letter to shareholders at https://www.aboutamazon.com/news/company-news/2021-letter-to-shareholders.

Key job responsibilities
Key responsibilities include:

Inclusively hire, train, and develop a team of IT professionals.
Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
Establish and maintain a positive, productive relationship with operational partners and staff.
Lead infrastructure builds in new facilities.
Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).
Develop and maintain policies, procedures, and processes.
Oversee management of equipment and parts inventory.
Create, manage, and support recognition and communication programs.
Travel up to 30%.

BASIC QUALIFICATIONS

5+ years of developing a team of technical professionals across multiple locations experience
2+ years of leading technology teams as a information technology operations manager experience
Bachelor's degree, or 4+ years of professional or military experience
Knowledge of Linux or Unix systems administration
Experience working with stakeholders to communicate issues while balancing business expectations.
Leadership experience in a 24x7 operation supporting physical IT infrastructure (compute, network, storage).

PREFERRED QUALIFICATIONS

Knowledge of hardware architectures
Experience with system management tools and client/server environments
Experience in procurement, budgeting, forecasting, or asset management
Ability to thrive in an ambiguous and fast-paced IT environment and capable of motivating teams

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, NC, Garner - 116,800.00 - 160,000.00 USD annually

Apply Now

Refine Your Search

information technology jobs in Raleigh, NC

IT Manager, Ops Tech Solutions (OTS)

NOC T2 Network-Tech Lead

Mainframe Monitoring Specialist (Night Shift, Thur-Mon)

Clinical Applications Specialist I

Service Delivery Manager (Technical Lead)

Technical Support Specialist

IT User Experience Professional

User Support Technician I

IT Support Generalist (Full Time)

Information Technology & Systems Specialist

DESKTOP TECHNICIAN/ IT SUPPORT

IT Support Specialist (Level I)

User Support Specialist

IT Support Specialist

IT Services Specialist

Information Technology Analyst

IT Analyst

Customer Support Analyst - Student Information Systems

IT Support Specialist

IT Analyst

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