Top 4192 Customer service Jobs in Remote

Bilingual (German/English) Client Program Specialist
Channel Fusion —Remote
- Full-time
- English
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
5d
Russian Over-the-Phone Interpreter
LIS Solutions —Remote
- $11 - $25 an hour
- Part-time
- Remote
- HIPAA
- Mid-level
- Military encouraged
Quick Apply
1h
Regional Field Service Manager
A.O. Smith —Ashland City, TN
- Full-time
- Remote
- 5 years
- Residential
- Team management
- Disability insurance
- Health insurance
Quick Apply
10d
TENNESSEE only - Work at Home Call Center Representative
InfoCision Management Corp. —Tennessee
- $10 an hour
- 8 hour shift
- Remote
- Background check
- Computer literacy
- Computer skills
- Paid training
- Health insurance
Online Chat Representative
Gotham Biotech —Remote
- $25 an hour
- Weekends as needed
- Remote
- Google Workspace
- Computer literacy
- High school diploma or GED
Quick Apply
3d
Inbound Customer Service
Good Business LLC —Remote
- $15 an hour
- Contract
- Remote
- Background check
- Analysis skills
- Fair chance
- Paid training
- Work from home
Quick Apply
Appointment Scheduler
WildHeart Riding School —Remote
- Up to $2,000 a month
- Full-time
- Remote
- Background check
- English
- Mid-level
Quick Apply
12d
Customer Care Specialist
Koala Health —Remote
- From $18 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
20h
Call Center Agent
ALFA Rx —Remote
- $18 an hour
- Temporary
- Remote
- Mid-level
- Analysis skills
- Typing
Quick Apply
2h
Customer Support Representative
ibynd —Remote
- $25 an hour
- Part-time
- Remote
- Google Workspace
- Mid-level
- 2 years
Quick Apply
13d
Care Scheduling Representative (TEMP)
Matrix Medical Network —Remote
- $20 an hour
- Temporary
- Bilingual
- Computer literacy
- HIPAA
Quick Apply
3d
Remote DME Customer Service Rep
SunMED Medical —Remote
- From $18 an hour
- Full-time
- Remote
- Background check
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
BIG LEAQUE TRANSPORT INC —Remote
- $22.93 - $24.15 an hour
- Full-time
- Remote
- Mid-level
- Data entry
- Typing
Quick Apply
6d
Patient Service Representative - Billing
Midi Health —Remote
- $23 an hour
- Full-time
- Remote
- Mid-level
- US work authorization
- 2 years
- Dental insurance
- Paid time off
Quick Apply
13d
Remote Roadside Assistance Representative
Scale with TARS LLC —Remote
- From $30,000 a year
- Choose your own hours
- Remote
- Computer skills
- Communication skills
- Entry level
- Work from home
Quick Apply
4d
Customer Care Representative
Golden Customer Care —Remote
- Day shift
- Remote
- Research
- Windows
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Customer Services Representative
Zotec Partners —Remote
- Full-time
- Remote
- HIPAA
- Microsoft Office
- High school diploma or GED
Quick Apply
Remote Part Time Customer Service Representative
Self Storage Management —Remote
- $13 - $15 an hour
- Part-time
- Remote
- Computer literacy
- Writing skills
- High school diploma or GED
Quick Apply
1d
Patient Services Representatives - Remote
American Health Connection Inc —Remote
- From $17 an hour
- Weekends as needed
- Remote
- Bilingual
- Background check
- Primary Care
- Paid training
- Health insurance
Quick Apply
8d
Guest Experience Representative
Squeeze Massage —Remote
- $15 - $17 an hour
- Full-time
- Remote
- Mid-level
- Product management
- 2 years
- Health insurance
- Work from home
Quick Apply

I want to receive the latest job alert for customer service in Remote

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service jobs near Remote

Bilingual (German/English) Client Program Specialist

Channel Fusion -
Remote

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Teamwork
Customer relationship building
Caseload management
English
Attention to detail
Staff training
Customer relationship management
Customer support
German

Full Job Description

About the Role

Channel Fusion is building and growing the infrastructure that powers co-op marketing programs for enterprise brands and their dealer networks. As a Bilingual Client Program Specialist, you will be the front-line partner for German- and English-speaking clients — helping dealers optimize their marketing investments, navigate program guidelines, and trust that their claims and preapprovals are handled with accuracy and care.

This is a role for someone who takes pride in both the quality of their client relationships and the precision of their operational work. You’ll thrive in an environment where outcomes matter, AI powers productivity, and customer experience drives every decision.

Ownership & Scope

You Own

German/English client communication and relationship continuity
Day-to-day dealer support across inbound and outbound channels
Claims processing and preapproval decisions within program guidelines
Review of German-language marketing materials for brand and program compliance
Co-op budget optimization guidance for dealer partners
Dealer training and portal navigation coaching
Accuracy and efficiency metrics on your case load

You Do NOT Own

Program rule design or client contract terms — owned by Client Program Leads
Technical platform issues or site defects — owned by Engineering/IT
Marketing strategy for dealers — you advise on compliance, not creative direction
Final escalation authority on disputed claims — owned by Program Managers

What You’ll Do

Client Relationship Management

Cultivate and maintain strong relationships with brand clients, dealer networks, and co-op marketing program contacts in both German and English.
Serve as the primary point of contact and subject matter expert for all customer inquiries and support needs within your assigned portfolio.
Provide exceptional inbound and outbound support to German- and English-speaking dealer and consumer networks, following company standards and procedures.
Offer troubleshooting assistance for network issues and inquiries, escalating site issues to the relevant internal teams with clear documentation.

Co-op Marketing Program Support

Assist German- and English-speaking dealers in optimizing co-op marketing budgets and planning their program activities.
Ensure that dealers’ marketing activities comply with program rules, deadlines, and reporting obligations.
Execute operational tasks accurately and independently within required service level agreements.

Claims Processing & Preapprovals

Apply your knowledge of client program guidelines and business rules to review, exercise independent judgment, and process claims and preapprovals with accuracy.
Review German-language marketing materials for brand compliance and co-op program adherence.
Maintain processing efficiency and accuracy metrics as core performance outcomes.

Knowledge & Team Enablement

Continuously expand your knowledge of co-op marketing applications, best practices, industry influences, and compliance requirements.
Train and coach dealers and agencies to navigate and execute co-op marketing activities through online portals.
Support new hire onboarding and training efforts in collaboration with team members.

Qualifications

Required

Bilingual fluency in German and English (speaking, reading, and writing) — required for client communication and German-language material review.
Strong client-facing communication skills with the ability to navigate complex or sensitive program issues with professionalism.
Detail-oriented with the ability to manage multiple cases, projects, and deadlines simultaneously without errors.
Strong relationship-building skills and a customer-first orientation.

Preferred

2+ years of experience in a client-facing, program administration, or operations role — B2B experience a plus.
Proficiency in data analysis, reporting, or marketing analytics tools.
Knowledge of co-op marketing programs, guidelines, and compliance requirements.
Comfort using AI tools to improve productivity and communication workflows.

Our Core Principles

Customer Obsessed — Relentlessly focus on improving experiences for brands, dealers, and stakeholders.
Process Innovation — Continuously reimagine how work gets done, turning complex operations into streamlined competitive advantages.

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: Remote

Quick Apply

Refine Your Search

Remote customer service jobs

Bilingual (German/English) Client Program Specialist

Russian Over-the-Phone Interpreter

Regional Field Service Manager

TENNESSEE only - Work at Home Call Center Representative

Online Chat Representative

Inbound Customer Service

Appointment Scheduler

Customer Care Specialist

Call Center Agent

Customer Support Representative

Care Scheduling Representative (TEMP)

Remote DME Customer Service Rep

Dispatcher

Patient Service Representative - Billing

Remote Roadside Assistance Representative

Customer Care Representative

Customer Services Representative

Remote Part Time Customer Service Representative

Patient Services Representatives - Remote

Guest Experience Representative

I want to receive the latest job alert for customer service in Remote

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected