Top 218 Social and Community Service Managers Jobs in Rochester, NY

Social Care Network Housing Performance Manager
Forward Leading IPA —Rochester, NY
- $80,000 a year
- Full-time
- Hybrid work
- Background check
- 5 years
- HIPAA
- Health savings account
- Health insurance
Quick Apply
Community Engagement Specialist II
Elderwood —Monroe County, NY
- From $29.16 an hour
- Temporary
- Spanish
- HIPAA
- English
Care Coordination Manager (Webster Campus)
St. Ann's Community —Webster, NY
- $58,000 - $66,000 a year
- Full-time
- Nursing
- Mid-level
- 3 years
- Dental insurance
- Tuition reimbursement
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Life Enrichment Coordinator
Kirkhaven —Rochester, NY
- $20 - $22 an hour
- Weekends as needed
- Bachelor of Science
- Bachelor's degree
- In-person
- Health insurance
- Dental insurance
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Residence Manager
CDS Monarch, Inc. —Webster, NY
- $65,000 - $69,000 a year
- Full-time
- Customer service
- Mid-level
- Residential
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Social Worker Assistant
University of Rochester —Rochester, NY
- $24.22 - $33.91 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Social Work
Assist Community Manager
The Michaels Organization —Rochester, NY
- $31.25 an hour
- Full-time
- Sales
- Bachelor's degree
- Children
- Health insurance
- Dental insurance
2d
Assistant Director of Youth Transitional Living Programs
Center for Youth Services —Rochester, NY
- $59,000 - $62,500 a year
- Full-time
- Residential
- 3 years
- Driver's License
Quick Apply
2d
Supervisor, Social Worker
University of Rochester —Rochester, NY
- $69,326 - $90,124 a year
- Full-time
- Psychiatry
- Hospital
- Urgent Care
Human Resources Director
CCSI —Rochester, NY
- $100,000 - $115,000 a year
- Full-time
- Hybrid work
- 7 years
- Driver's License
- Bachelor's degree
- Wellness program
9d
Director of Events
COUNTRY CLUB OF ROCHESTER —Rochester, NY
- $75,000 - $85,000 a year
- Overnight shift
- Mid-level
- 2 years
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INTAKE & PLACEMENT MANAGER
CATHOLIC CHARITIES FAMILY AND COMMUNITY SERVICES —Rochester, NY
- $62,353.20 - $65,000.00 a year
- Full-time
- Background check
- Mid-level
- Office
- 403(b)
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Children's Care Manager
Villa of Hope —Rochester, NY
- $20 - $25 an hour
- Evenings as needed
- Writing skills
- Mid-level
- Ability to climb stairs
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HHUNY Care Manager
FLACRA —Rochester, NY
- $18.00 - $19.50 an hour
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
Leasing Specialist / Agent
Conifer Realty LLC —Rochester, NY
- $19 - $22 an hour
- Full-time
- Spanish
- Basic math
- Office
- Wellness program
- Health savings account
Quick Apply
High School Math Teacher
Vertus High School —Rochester, NY
- $55,000 - $70,000 a year
- Full-time
- Background check
- Classroom
- High school
- Health insurance
- Dental insurance
Quick Apply
High School Science Teacher
Vertus High School —Rochester, NY
- $55,000 - $70,000 a year
- Part-time
- Background check
- Classroom
- High school
- Health insurance
- Dental insurance
Quick Apply
Licensed Insurance Agent-Commercial
Genesee Valley Agency —Caledonia, NY
- From $24 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Licensed Insurance Agent- Personal Lines
Genesee Valley Agency —Livonia, NY
- From $20 an hour
- Full-time
- Hybrid work
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
Care Manager PCC ( Livingston County)
Prime Care Coordination —Rochester, NY
- $22.50 - $24.50 an hour
- Full-time
- Bilingual
- Nursing
- Microsoft Outlook
- Wellness program
- Paid holidays
Quick Apply

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Social and Community Service Managers jobs near Rochester, NY

Social Care Network Housing Performance Manager

Forward Leading IPA
Rochester, NY

Quick Apply

Job Details

Full-time
$80,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Flexible schedule

Qualifications

Community-based organization experience
Medicaid health insurance
Healthcare privacy protection
Health information regulatory compliance
Housing services
Medicaid
Training & development
Adult education

Full Job Description

Housing Performance Manager – Social Care NetworkOrganizational Overview

Forward Leading IPA (FLIPA) is a nonprofit membership association of safety net providers working in partnership to deliver high-quality, integrated healthcare to historically underserved populations throughout Upstate New York since 2017. FLIPA is recognized for its commitment to integrating primary care, behavioral health, and social care. Our growing membership includes federally qualified health centers (FQHCs), behavioral health providers, and a rural health network consisting of eight county public health departments.

Job Summary

The Social Care Network Housing Performance Manager is responsible for designing, implementing, and overseeing all housing-related service domains under the NYS 1115 Social Care Demonstration Waiver within the Social Care Network (SCN) Lead Entity. This includes Rent and Temporary Housing, Home Modifications, and Tenancy Sustaining and Transition services.

This role ensures high-quality delivery of housing services across the network by supporting FLIPA’s contracted housing service providers. The Housing Performance Manager will strengthen operational workflows, ensure compliance with waiver standards, and partner closely with the Training Lead to develop and deliver training that supports performance, outcomes, and a strong Medicaid member experience.

This position is funded through New York State's Social Care Network (SCN) Demonstration Waiver and is expected to continue throughout the duration of the waiver program. Ongoing employment is contingent upon continued waiver funding and program renewal.

Equal Employment Opportunity Statement

At Forward Leading IPA (FLIPA), we value individuals’ unique backgrounds, experiences, and perspectives. We are committed to fostering an environment where all qualified applicants are encouraged to apply and will receive equal consideration for employment. We do not discriminate based on race, color, religion, age, sex, gender identity or expression, national origin, disability status, veteran status, or any other characteristic protected by federal, state, or local laws.

Duties and ResponsibilitiesHousing Program Leadership & Strategy

Serve as the subject-matter expert on housing services under the NYS 1115 Social Care Demonstration Waiver.
Operationalize program requirements, workflows, performance standards, and documentation expectations.
Ensure alignment with NYS Department of Health (DOH), CMS, and Lead Entity housing policies and requirements.
Monitor policy updates and translate them into actionable procedures.

Support for Contracted Housing Providers

Provide technical assistance, coaching, and troubleshooting to contracted housing service providers.
Support onboarding and operational readiness of providers.
Conduct regular provider touchpoints and offer problem-solving support.
Participate in quality assurance and continuous improvement initiatives.

Training, Curriculum, and Capacity Building

Partner with the Training Lead to co-design housing-related curriculum, job aids, and training materials.
Deliver training to contracted partners and internal staff.
Identify performance gaps and guide targeted training to enhance quality and capacity.

Performance Monitoring & Data Use

Review operational, encounter, quality, and outcome data.
Collaborate with analytics teams to evaluate housing service performance.
Support corrective action planning when performance issues arise.

Cross-Functional Collaboration

Coordinate with Care Navigation, Network Management, Compliance, IT, and Quality teams.
Support complex housing cases requiring higher-level coordination.

Additional Responsibilities

Perform additional related duties as needed to support the goals of the Social Care Network initiative.

Education & Experience

Bachelor’s degree in a relevant field or equivalent experience required.
Minimum of 2 years of direct service experience with Medicaid or similar populations.
Minimum of 5 years of experience in housing services, supportive housing, tenancy supports, or Social Determinants of Health (SDoH).
Strong knowledge of NYS housing systems and Medicaid-related housing services.
Experience providing technical assistance or program support to providers.
Experience training or facilitating learning for adult learners.
Familiarity with HIPAA, data security, privacy, and IT compliance.

Preferred Qualifications

Experience with NYS Medicaid or the 1115 Waiver.
Understanding of documentation, billing, and encounter standards.
Experience working in community-based housing organizations.
Proficiency in Microsoft Office Suite, including Microsoft Teams.
Flexible and adaptable approach, with the ability to manage last-minute changes and shifting priorities.
Ability to work quickly and efficiently on projects and tasks independently.
Strong attention to detail and accuracy.
Ability to maintain confidentiality.

Core Competencies

Housing Services Expertise: Knowledge of tenancy support, housing navigation, homelessness prevention, and housing stabilization practices.
Policy Interpretation & Application: Ability to translate NYS DOH and CMS guidance into operational processes.
Provider Relationship Management: Strong ability to support, coach, and build relationships with external partners.
Training & Facilitation: Effective communication and adult learning strategies.
Problem Solving & Critical Thinking: Ability to navigate complex housing and member needs.
Communication Skills: Strong written and verbal communication across stakeholders.
Data-Informed Decision-Making: Ability to interpret performance data to drive improvements.
Cultural Humility & Member-Centered Approach: Commitment to equitable, person-centered practices.
Project & Workflow Management: Ability to structure and improve operational processes.

Additional Information

Hybrid role with statewide travel up to 20–30%.
Occasional evening or weekend sessions based on provider needs.

Pay: $80,000.00 per year

Benefits:

401(k) matching
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Vision insurance

Application Question(s):

This position is funded through New York State's Social Care Network (SCN) Demonstration Waiver and is expected to continue throughout the duration of the waiver program. Ongoing employment is contingent upon continued waiver funding and program renewal.

Experience:

NYS Medicaid or the 1115 Waiver: 1 year (Required)

Willingness to travel:

25% (Required)

Work Location: Hybrid remote in Rochester, NY 14623

Quick Apply

Refine Your Search

Social and Community Service Managers jobs in Rochester, NY

Social Care Network Housing Performance Manager

Community Engagement Specialist II

Care Coordination Manager (Webster Campus)

Life Enrichment Coordinator

Residence Manager

Social Worker Assistant

Assist Community Manager

Assistant Director of Youth Transitional Living Programs

Supervisor, Social Worker

Human Resources Director

Director of Events

INTAKE & PLACEMENT MANAGER

Children's Care Manager

HHUNY Care Manager

Leasing Specialist / Agent

High School Math Teacher

High School Science Teacher

Licensed Insurance Agent-Commercial

Licensed Insurance Agent- Personal Lines

Care Manager PCC ( Livingston County)

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