Top 44 Computer User Support Specialists Jobs in Spokane, WA

IT Specialist
Vista Title and Escrow LLC —Spokane, WA
- $28.00 - $31.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Paid holidays
4d
IT Operations Specialist
Middle River Power, LLC. —Spokane, WA
- From $60,000 a year
- Hybrid work
- Mid-level
- Office
- Microsoft Office
- Health savings account
- Health insurance
Quick Apply
Senior Help Desk Specialist (IIBA)
Inland Imaging Business Associates, LLC —Spokane, WA
- $29.59 - $44.38 an hour
- Full-time
- Anatomy knowledge
- Pass drug screening
- HIPAA
Quick Apply
Behavioral Health Specialist - MA-C ($5,000 in bonuses your first year!)
Chas Health —Spokane, WA
- $23.75 - $33.86 an hour
- Full-time
- Computer literacy
- BLS Certification
- Mid-level
- Loan repayment program
- Health insurance
6d
Behavioral Health Specialist- Medical Assistant-Certified ($5,000 in bonuses your first year!)
Chas Health —Spokane, WA
- $23.75 - $33.86 an hour
- Full-time
- Computer literacy
- BLS Certification
- Clinic experience
- Loan repayment program
- Health insurance
Validation Specialist - Computer Systems
Jubilant HollisterStier Spokane —Spokane, WA
- $80,169 - $122,400 a year
- Online Application
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- AD&D insurance
Documentation Specialist
Delta Dental of Washington —Spokane, WA
- $44,304 - $59,700 a year
- Hybrid work
- Mid-level
- Health insurance
- Dental insurance
13d
Central Operations Specialist (Remote)
Banner Bank —Spokane, WA
- $19.21 - $26.90 an hour
- Full-time
- Remote
- Mid-level
- High school diploma or GED
- Organizational skills
- Paid holidays
- Health insurance
1d
Digital Banking Product Specialist
P1FCU —Post Falls, ID
- Full-time
- Research
- Mid-level
- Continuous improvement
8d
Customer Success Specialist
HDPhotoHub —Spokane, WA
- $45,000 a year
- Email
- Remote
- Organizational skills
- APIs
- Visual & Performing Arts
- Health savings account
- Health insurance
Quick Apply
2h
Software QA Specialist II
OpenEye —Spokane, WA
- $22 - $28 an hour
- Email
- Hybrid work
- Software troubleshooting
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Legal Operations Specialist
Washington Trust Bank —Spokane, WA
- $37.40 - $56.10 an hour
- 5 years
- Research
- Office
Quick Apply
5d
Software QA Specialist II
Alarm.com —Spokane, WA
- $22 - $28 an hour
- Email
- Hybrid work
- Software troubleshooting
- Mid-level
- Office
- Paid parental leave
- Health savings account
Quick Apply
Biomedical Equipment Support Specialist
US Veterans Health Administration —Spokane, WA
- $78,487 - $102,039 a year
- Part-time
- Background check
- Writing skills
- Pass drug screening
4d
Quality Assurance Specialist
HUB International —Spokane, WA
- $30 - $38 an hour
- Online Application
- Computer literacy
- Mid-level
- Office
- Health savings account
- Disability insurance
6d
Partner Training Specialist
OpenEye —Liberty Lake, WA
- $65,000 - $80,000 a year
- Email
- Mid-level
- 3 years
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
Operations Specialist
Spokane International Airport —Spokane, WA
- $26.15 - $34.50 an hour
- Weekends as needed
- Background check
- Word processing
- Writing skills
- Free parking
- Wellness program
4d
Peer Support Specialist/Counselor
Lutheran Community Services Northwest —Spokane, WA
- $19.93 - $29.89 an hour
- Full-time
- Hospital
- English
- Office
- 403(b) matching
- Mileage reimbursement
Quick Apply
Clinical Applications Specialist - Radiation Therapist (Traveling position)
Siemens Healthineers —Spokane, WA
- $107,060 - $147,213 a year
- Full-time
- Current TB test
- Pass drug screening
- Clinic experience
- Disability insurance
- Health insurance
Referral and Care Coordination Specialist (Temporary)
Better Health Together —Spokane, WA
- $69,000 - $80,000 a year
- Full-time
- Hospital
- HIPAA
- Mid-level
- Mileage reimbursement
- Health insurance
Quick Apply

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IT Specialist

Vista Title and Escrow LLC -
Spokane, WA

Apply Now

Job Details

Full-time
$28.00 - $31.25 an hour
4 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Performance Reporting
User training (technical support)
High school diploma or GED
Desktop (troubleshooting support)
Software documentation

Full Job Description

Description:

Job Title: IT Specialist

Department: IT

Reports to: IT Director

FLSA: Non-Exempt

Schedule: Full-Time, M-F 8am-5pm

Job Location: 201 W. North River Dr. #205, Spokane, WA 99201

Job Summary:

The IT Specialist will serve as the primary point of contact for all technical support across the Vista family of companies. This role emphasizes application support—particularly for our title production platform (Qualia) and Sugar CRM—as well as providing comprehensive IT support for the Microsoft 365 Suite, general software, hardware, and other business technologies.

This individual will also be responsible for managing workflows and process improvement within our core business applications, supporting user training and adoption, and ensuring systems are used to their fullest potential. This position sits within the IT team and reports to the CIO.

Key Responsibilities:

Application Support (Primary)

Serve as the internal subject matter expert on Qualia and Sugar CRM platforms.
Lead planning, implementation, configuration, customization, and ongoing support of these systems.
Develop, document, and optimize process flows and workflows aligned with ALTA Best Practices.
Audit application usage, adoption, and performance; create and deliver reports to senior leadership.
Analyze system issues, user needs, and improvement opportunities; propose scalable solutions.
Coordinate with vendors for issue resolution and future system enhancements.
Conduct training sessions and create documentation to ensure team-wide adoption of best practices.

IT & Tech Support

Act as Tier 1 and Tier 2 IT support for all end-user technical issues, including hardware, software, networking, and cloud-based services.
Support and troubleshoot Microsoft 365 applications (Outlook, SharePoint, Teams, Excel, Word, OneDrive).
Set up and maintain desktops, laptops, printers, and other office hardware.
Onboard/offboard users, manage accounts and access control.
Assist with system integrations and future technology upgrades.
Maintain IT documentation, asset tracking, and security best practices.

Strategic & Future-Focused

Play a key role in long-term IT planning, vendor evaluations, and technology roadmaps.
Stay current with industry trends and proactively recommend tools to increase company efficiency.
Demonstrate leadership potential with an eye toward growing into the IT Manager role.

Job Type

Full-time, non exempt hourly position

Compensation package

$28.00-31.25/hour
Medical (including HSA option with company contribution), Dental, Vision, Life and LTD insurance (including company contributions)
401(k) (including company contribution)
Flexible Spending Account programs for medical and dependent care
Company paid holidays
Paid time off (starting at 80 hours/calendar year, prorated for mid-year hire)

Company Core Values

At Vista Title & Escrow, our team members are expected to reflect our core values in all internal and external interactions:

Care – Invest in the success of our people, clients, and communities
Clarity – Communicate clearly and transparently to ensure understanding and trust
Cultivation – Nurture and develop skills, relationships, and business practices

Equal Employment and Nondiscrimination At Vista Title & Escrow, we are committed to equal employment opportunities for all and cultivate a caring and professional environment that invests in every individual in a professional, meaningful, and unparalleled way. We treat each of our applicants, employees, customers, business partners, and community members with dignity and respect without regard to age, race, creed, color, national origin, ancestry, marital status, disability, history of disability, veteran status, nationality, or sex/gender.

Requirements:

Required Skills & Abilities:

Strong knowledge of application support, system configuration, and software workflows.
Proven expertise in Qualia, Sugar CRM, or equivalent title/CRM platforms.
Excellent troubleshooting skills across a wide range of hardware and software systems.
Ability to communicate technical concepts clearly to non-technical users.
Strong reporting, documentation, and training skills.
High attention to detail, with strong organizational and time-management abilities.
Collaborative, proactive, and adaptable to a fast-paced, evolving environment.

Education & Experience:

High school diploma or equivalent required; Associate degree preferred.
3+ years experience in IT support, application support, or systems administration preferred.
Experience in the title and escrow industry is a strong plus.
Familiarity with ALTA Best Practices is highly desirable.
Experience supporting cloud-based platforms and productivity tools (Microsoft 365, Zoom, etc.).

Physical Requirements:

Physical capacity to lift, carry, and maneuver hardware and office equipment weighing up to 50 pounds independently.
This position requires frequent bending, kneeling, crouching, and crawling in confined spaces, such as underneath desks or inside server racks, to perform essential cable management and equipment installation tasks.

Travel Requirements:

Weekly travel to other branch locations.
Reliable vehicle required.

Apply Now

Refine Your Search

Computer User Support Specialists jobs in Spokane, WA

IT Specialist

IT Operations Specialist

Senior Help Desk Specialist (IIBA)

Behavioral Health Specialist - MA-C ($5,000 in bonuses your first year!)

Behavioral Health Specialist- Medical Assistant-Certified ($5,000 in bonuses your first year!)

Validation Specialist - Computer Systems

Documentation Specialist

Central Operations Specialist (Remote)

Digital Banking Product Specialist

Customer Success Specialist

Software QA Specialist II

Legal Operations Specialist

Software QA Specialist II

Biomedical Equipment Support Specialist

Quality Assurance Specialist

Partner Training Specialist

Operations Specialist

Peer Support Specialist/Counselor

Clinical Applications Specialist - Radiation Therapist (Traveling position)

Referral and Care Coordination Specialist (Temporary)

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