Top 144 Human Resources Managers Jobs in Tampa, FL

Client Relationship Manager, Employee Benefits
The Baldwin Group —Tampa, FL
- Full-time
- Microsoft Outlook
- HIPAA
- Mid-level
HR Manager
Novolex —Plant City, FL
- $100,000 - $120,000 a year
- 8 hour shift
- Management
- 5 years
- Office
- Wellness program
- Paid parental leave
HR Generalist
CFS —Saint Petersburg, FL
- $75,000 - $85,000 a year
- Hybrid work
- Spanish
- Microsoft Excel
- English
4d
HR Generalist
Temco Logistics —Florida
- $75,000 - $85,000 a year
- Full-time
- Customer service
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Human Resources Business Partner
American Veterinary Group —Tampa, FL
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Paid parental leave
- Health insurance
Quick Apply
Human Resources Business Partner II
Rocket Youth —Tampa, FL
- $100,000 - $120,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Business Administration
- Disability insurance
- Health insurance
Human Resources Business Partner
Integrity Express Logistics —Tampa, FL
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
Quick Apply
4d
Director, People Operations - Human Resources
Sweeping Corporation of America —Tampa, FL
- Full-time
- Hybrid work
- Office
- Microsoft Office
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
4d
Human Resources Manager
Holland & Knight LLP —Brandon, FL
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Profit sharing
- Paid parental leave
10d
Senior Director, Human Resources
Endurion —Tampa, FL
- Full-time
- 11+ years
- Office
- Bachelor's degree
- Retirement plan
Quick Apply
9d
HR Generalist
Thompson Child & Family Focus —Tampa, FL
- $62,000 - $68,000 a year
- Hybrid work
- Background check
- Pass drug screening
- Research
- Mileage reimbursement
- Paid holidays
Quick Apply
1d
Sr. Manager, Human Resources
The Mosaic Company —Tampa, FL
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
Human Resources Generalist
Flatiron Construction Corp —Tampa, FL
- Full-time
- Spanish
- English
- Mid-level
- Health insurance
- Dental insurance
3d
Director of Human Resources
COVERAGEX LLC —Clearwater, FL
- Senior level
- Leadership
- Communication skills
Quick Apply
Human Resources Generalist
ALAW —Tampa, FL
- Full-time
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
10d
HR Operations & Rewards Manager
Exol —Tampa, FL
- $120,000 - $165,000 a year
- Full-time
- Hybrid work
- Office
- 8 years
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
3d
HUMAN RESOURCES MANAGER UNIVERSITY OF SOUTH FLORIDA
SSC —Tampa, FL
- Full-time
- Microsoft Word
- Background check
- Classroom
- Commuter assistance
- Paid parental leave
Quick Apply
Director of Human Resources
St Vincent De Paul Cares —Saint Petersburg, FL
- $95,000 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- 5 years
- 403(b) matching
- Paid holidays
Quick Apply
9d
Human Resources Business Partner
Catalent —Saint Petersburg, FL
- Email
- 5 years
- Bachelor's degree
- Senior level
- Paid holidays
- Health insurance
Senior HR Generalist
Metrea —Tampa, FL
- Full-time
- 5 years
- Office
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply

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Client Relationship Manager, Employee Benefits

The Baldwin Group -
Tampa, FL

Apply Now

Job Details

Full-time

Qualifications

Managing customer accounts
Customer relationship building
Microsoft Outlook
Spreadsheets
Health insurance policy knowledge
Presentations for conferences or internal meetings
Managing clients in a customer support role
Documentation tools
Decision making
Customer relationship management
Data interpretation
Managing projects
Life & Health Insurance License
Cross-functional collaboration
Escalation handling
Technical Proficiency
Project stakeholder communication
Cross-functional communication

Full Job Description

The Client Relationship Manager (CRM), Employee Benefits, is the primary liaison between insurance carriers and clients, managing employee benefit programs, renewals, and day to day service inquiries. They ensure plan compliance, analyze benefit trends, and provide advice and guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical benefits knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent “Peace of Mind” client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery.

Position Summary

The Client Relationship Manager (CRM), Employee Benefits, is the primary liaison between insurance carriers and clients, managing employee benefit programs, renewals, and day‑to‑day service inquiries. They ensure plan compliance, analyze benefit trends, and provide advice and guidance on coverage, with the goal of driving client relationships, satisfaction, and retention. The CRM applies practical benefits knowledge to ensure timely, accurate deliverables and supports the delivery of a consistent “Peace of Mind” client experience. This role collaborates closely with the Client Success Specialist, Advisor, carriers, and internal Baldwin support colleagues to ensure excellent service delivery.

Primary Responsibilities

Build and maintain strong client relationships as the primary point of contact, proactively communicating expectations, updates, and strategic recommendations.

Assess client needs and develop tailored benefit solutions, including evaluating existing programs and identifying opportunities for additional coverage.
Lead the renewal process by preparing, analyzing, and effectively presenting benefit options, benchmarking, claim experience, contribution modeling, and plan design alternatives.
Manage the client service calendar, including onboarding, renewals, open enrollment preparation, compliance updates, and delivery of required plan documentation.
Ensure benefit programs comply with federal and state regulations (ERISA, HIPAA, ACA) and oversee related compliance activities such as 5500 filings and plan documents.
Liaise with carriers and vendors to negotiate contracts, resolve issues, solicit proposals, and manage policy activity to ensure timely, accurate service delivery.

Oversee new client onboarding in alignment with the Peace of Mind process, including timely C-suite engagement.
Partner with Client Success Specialists and internal teams to clarify data needs, monitor task progress, and maintain consistent, high-quality workflows.
Develop employee facing communication materials, including Benefit Guides, and coordinate or conduct enrollment meetings.

Maintain high standards of accuracy, timeliness, and completeness in all interactions.
Identify opportunities to improve processes, tools, and workflows, escalating issues to leadership as needed.

Required Knowledge & Experience

Strong industry knowledge of benefit programs, preferably in a brokerage firm.
Strong analytical and problem-solving skills.
Ability to manage multiple projects and priorities effectively.
A commitment to providing exceptional client service.
Ability to evaluate complex information, identify issues within defined parameters, and recommend next steps.
Strong attention to detail when reviewing materials for completeness and accuracy.
Proficiency with Agency Management Systems (e.g., Brokerage Builder), Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) Products, Zywave and digital workflow tools.
Able to prioritize tasks, manage deadlines, and follow structured processes to support client commitments.
Build strong relationships with clients through responsive, reliable communication and a proactive service-oriented approach.
Demonstrates firm’s core values with aligned corporate culture. Including reliability, integrity, and follow-through; communicates clearly about status and next steps.
Works effectively within cross-functional teams, contributing to shared objectives and escalating issues constructively.
Strong presentation skills, both verbal and written communications.

Qualifications

Bachelor’s degree in business, insurance, finance, or related field; professional insurance designation preferred.
Current state License required (Life & Health)
2-4+ years of employee benefits and account management experience.
Excellent verbal and written communication skills to deliver presentations to decision-makers and employees.
Foundational understanding of employee benefits processes, and renewal workflows, including functional knowledge of plan funding types such as self‑funded and level‑funded.
Experience coordinating with offshore teams or third‑party partners is preferred.

Skills & Behaviors

Functional/Technical Skills

Strategic Execution: Navigating workflows through proactive performance measurement and decisive resolution of complex carrier or compliance escalations.
Client Advisory: Applies expertise to inform recommendations and provide guidance in Employee Benefits (market strategy, exposure analysis).
Quality Assurance: Expertise in performing high-level quality assurance on complex technical deliverables produced by others.
Systems Agility: High proficiency in Agency Management Systems (e.g., Brokerage Builder), Microsoft Excel, AI-enabled tools, and digital workflow platforms.

Behaviors

Planning: Strategic prioritization and time management; planning and prioritizing work to meet commitments aligned with organizational goals.
Earns Trust: Confidence in advising clients on complex matters; gaining the confidence and trust of others through honesty, integrity, and authenticity.
Peer Relationships: can solve problems with teams with a minimum of noise; builds partnerships and works collaboratively with others to meet shared objectives.
Client Focus: Builds strong client relationships and delivers client-centric solutions that exceed expectations.

The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.

Apply Now

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Human Resources Managers jobs in Tampa, FL

Client Relationship Manager, Employee Benefits

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Director, People Operations - Human Resources

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HR Operations & Rewards Manager

HUMAN RESOURCES MANAGER UNIVERSITY OF SOUTH FLORIDA

Director of Human Resources

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Senior HR Generalist

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