Top 87 Marketing Managers Jobs in Waterloo, IA

Customer Service Manager
Warren Specialized Logistics —Waterloo, IA
- $50,000 - $70,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Sales
- Health insurance
- Dental insurance
Quick Apply
12d
Director of Sales (Utility Products)
Stella-Jones Corporation —Iowa
- Full-time
- 5 years
- Bachelor's degree
- Travel
- AD&D insurance
- Disability insurance
Communications and Outreach Manager
Black Hawk County Solid Waste Management Commission —Waterloo, IA
- $85,000 - $95,000 a year
- Full-time
- Background check
- Microsoft Excel
- High school
Quick Apply
9d
Territory Manager
PeopleReady —Cedar Falls, IA
- $62,673 - $75,207 a year
- Weekends as needed
- Background check
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Paid holidays
Quick Apply
3d
Brand Ambassador - Waterloo, IA
Andersen Corporation/Renewal by Andersen —Waterloo, IA
- $20 an hour
- Part-time
- Ability to lift 50 pounds
- Driving
- Organizational skills
- Paid training
- Mileage reimbursement
Quick Apply
Juice Barista Part Time
Product Connections —Waterloo, IA
- $14 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- US work authorization
Quick Apply
Customer Service Manager
Warren Transport, Inc. —Waterloo, IA
- Microsoft Outlook
- Sales
- Research
Quick Apply
Marketing Team Leader
Chick-fil-A —Waterloo, IA
- $16.50 - $19.00 an hour
- Part-time
- No education required
- Quick service & fast food restaurant
- Organizational skills
- Flexible schedule
Quick Apply
Marketing Operations Manager
High Point Land Company —Waverly, IA
- $50,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- In-person
- 401(k)
- Paid time off
Quick Apply
Dunkin Donuts General Manager- CEDAR FALLS
Dunkin' Donuts —Cedar Falls, IA
- From $60,000 a year
- Email
- ServSafe
- Customer service
- Mid-level
- Paid training
- Health insurance
Quick Apply
4d
Branch Manager
Regal Plastic —Evansdale, IA
- $65,000 - $80,000 a year
- Full-time
- Bachelor of Science
- Bachelor's degree
- Mentoring
- AD&D insurance
- Disability insurance
Quick Apply
Territory Manager
TrueBlue Internal —Cedar Falls, IA
- $62,673 - $75,207 a year
- Weekends as needed
- Microsoft Outlook
- Mid-level
- Ability to lift 50 pounds
- Employee stock purchase plan
- Paid holidays
3d
Assistant Property Manager
Leumas Residential —Waterloo, IA
- $20 an hour
- 8 hour shift
- Computer literacy
- Mid-level
- Office
Quick Apply
Territory Manager
GTG Peterbilt —Waterloo, IA
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Health insurance
Quick Apply
Associate Philanthropy Director
UnityPoint Health —Waterloo, IA
- Weekends as needed
- Sales
- Hospital
- Customer service
- Paid holidays
- Disability insurance
6d
Commercial Lines Account Manager
Arachas Group —Cedar Falls, IA
- $70,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Criminal background check
- Health savings account
- Paid holidays
Quick Apply
11d
Product Demonstrator Part Time
Product Connections —Waterloo, IA
- $14 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
Lead Event Specialist Part Time
Product Connections —Waterloo, IA
- $14.50 an hour
- Part-time
- Serving
- Computer literacy
- High school diploma or GED
Quick Apply
Sales Manager | Full-Time | Waterloo Convention Center
Oak View Group —Waterloo, IA
- $44,000 - $50,000 a year
- Weekends as needed
- Microsoft Word
- Hospitality
- Marketing
- Health insurance
- Dental insurance
Go-To-Market Product Manager, Apprentice
Jack Henry —Cedar Falls, IA
- $25 an hour
- Full-time
- Remote
- Research
- US work authorization
- Communication skills
5d

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Marketing Managers jobs near Waterloo, IA

Customer Service Manager

Warren Specialized Logistics -
Waterloo, IA

Quick Apply

Job Details

Full-time
$50,000 - $70,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Sales
Research
Business development
Organizational skills
Marketing
Time management

Full Job Description

SUMMARY

The Customer Service Manager is responsible for overseeing the customer service department, leading a team to grow load count while ensuring the company delivers the highest level of customer service possible to strengthen and enhance the growth and stability of Warren. Implementation of sound marketing and customer service principles to develop and service customers in accordance with company and department quality, sales, utilization, and profit objectives, and serving as liaison between the customer and Warren.

ESSENTIAL DUTIES & RESPONSIBILITIES

· Lead load volume growth by developing CSR team to have a “book the load” mentality

· Shepherd new business into Warren production by creating buy-in with Operations state holders

· Develop CSR team to create customer relationships, capture awarded load volume, and offer pricing and capacity solutions to customers to achieve targets to increase overall load volume.

· Find and implement solutions to improve service and load coverage of booked loads via Assets or WSL and know when to escalate loads to get them covered.

· Coordinate and execute the customer business transition from sales team to customer service team.

· Take ownership of customer satisfaction issues and follow up with problems through to resolution.

· Recognize and track high priority loads and lanes - escalate delays or problem areas as needed.

· Build and maintain 1-level-up relationships with customers.

· Mentor and develop customer service reps in an environment where they can excel.

· Research industry developments and recommend best practices for areas of improvement.

· Promote and sell Warren service to active, inactive, and potential customers; serving as liaison between customers, WTI, WSL, Sales and operations.

· Performs other duties, tasks, or responsibilities as assigned.

EDUCATION & EXPERIENCE

· Four year college degree from an accredited institution, or equivalent preferred.

· 1-3 years of experience supervising a customer service department in the trucking industry.

· Excellent customer service skills

· Strong sales and negotiation skills

· Excellent time management and organizational skills

· Hard-worker with a drive for results who can persevere in the face of resistance or setbacks

· Strong work ethic and sense of integrity; trustworthy

· Excellent verbal communication skills

· Knowledge of MS Office (Word, Excel, Outlook, PowerPoint)

· Must be able to demonstrate a proactive commitment to Warren corporate values and the success of all staff.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

· Constantly in a stationary sitting position and occasionally will move around.

· Constantly operate a keyboard and mouse and constantly utilize a computer monitor(s).

· Constantly conversing with internal and external customers in person or via a phone system.

EEO STATEMENT

Warren Transport is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age (40 or older), status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Pay: $50,000.00 - $70,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

Marketing Managers jobs in Waterloo, IA

Customer Service Manager

Director of Sales (Utility Products)

Communications and Outreach Manager

Territory Manager

Brand Ambassador - Waterloo, IA

Juice Barista Part Time

Customer Service Manager

Marketing Team Leader

Marketing Operations Manager

Dunkin Donuts General Manager- CEDAR FALLS

Branch Manager

Territory Manager

Assistant Property Manager

Territory Manager

Associate Philanthropy Director

Commercial Lines Account Manager

Product Demonstrator Part Time

Lead Event Specialist Part Time

Sales Manager | Full-Time | Waterloo Convention Center

Go-To-Market Product Manager, Apprentice

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