Top 51 It support technician Jobs in Aberdeen Md

IT Field Support Technician
Cellular Sales Verizon Authorized Retailer —Rosedale, MD
- $23 - $33 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
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12d
IT Helpdesk Specialist
SURVICE Engineering Company —Belcamp, MD
- $20 - $25 an hour
- Part-time
- Office
- Windows
- Travel
- 401(k)
- Tuition reimbursement
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Tech Support Analyst - Warehouse
Fanatics Commerce —Aberdeen, MD
- $27.00 - $33.75 an hour
- Google Workspace
- Mid-level
- Windows
Quick Apply
2d
Help Desk Support
22nd Century Technologies Inc. —Aberdeen, MD
- $48,000 - $50,000 a year
- Full-time
- 11+ years
- English
- Mid-level
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IT Support Specialist I
Leggett & Platt —Havre de Grace, MD
- English
- Research
- Residential
Service Desk Technician – Intermediate
Black Bear Technology LLC —Aberdeen, MD
- $58,000 - $68,000 a year
- Full-time
- Background check
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Support Specialist – Tier II
A & T SYSTEMS INC —Aberdeen Proving Ground, MD
- Mid-level
- 3 years
10d
IT Helpdesk Technician
Empowering Minds Resource Center —Edgewood, MD
- Part-time
- Mid-level
- Office
- High school diploma or GED
Service Desk Technician I
Mariner Finance —Nottingham, MD
- $22.11 - $26.55 an hour
- Full-time
- Spanish
- English
- Mid-level
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Associate Technology Support Engineer
KOHLS —Edgewood, MD
- $89,632 - $126,600 a year
- Full-time
- Computer science
- Computer Science
- System design
- Disability insurance
- Dental insurance
1d
IT Support Technician
Total Technology Solutions —Towson, MD
- $18 - $21 an hour
- Full-time
- Mid-level
- Windows
- Analysis skills
- 401(k)
- Paid time off
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IT Specialist Intermediate
RSC2 INC —Aberdeen Proving Ground, MD
- $43,258 - $103,415 a year
- Full-time
- Computer Science
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Field Engineer L2 Deskside / Smart Hands Support
PTYTECH LLC —Havre de Grace, MD
- $38 an hour
- Full-time
- Background check
- 5 years
- Mid-level
Quick Apply
Technical Support Assistant I - Non-Merit
Baltimore County, MD —Towson, MD
- $45,000 - $64,524 a year
- Extended hours
- Microsoft Word
- Microsoft Excel
- Office
- Paid holidays
- Health insurance
AFS Developer (IT SYSTEMS TECHNICAL SPECIALIST (REPOST))
State of Maryland - DHS - Technology for Human Svcs General Admin —Baltimore, MD
- $44.66 - $55.53 an hour
- Online Application
- Computer Science
- High school
- System design
- AD&D insurance
- Health insurance
Cybersecurity / IT / Data Specialist (Multiple Levels) (5670)
Three Saints Bay, LLC —Aberdeen, MD
- $80,000 - $120,000 a year
- Online Application
- Background check
- 5 years
- Pass drug screening
Quick Apply
IT Support Technician
Ovation Workplace Services Inc —Towson, MD
- $45,000 - $49,000 a year
- Full-time
- 7 years
- Programmable logic controllers
- Senior level
Quick Apply
IT Support Consultant II
University of Delaware —Newark, DE
- Full-time
- Word processing
- Research
- Mid-level
IT Specialist II
Semper Valens Solutions —Aberdeen, MD
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
Quick Apply
Geek Squad Agent (Retail Store)
Best Buy —Lutherville-Timonium, MD
- $15.50 - $20.15 an hour
- Part-time
- Entry level
- Under 1 year
- Paid time off
- Employee discount
3d

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it support technician jobs near aberdeen md

IT Field Support Technician

Cellular Sales Verizon Authorized Retailer -
Rosedale, MD

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Job Details

Full-time
$23 - $33 an hour
12 days ago

Qualifications

Customer communication
Company vehicle operation
High school diploma or GED
Driver's License

Full Job Description

IT Field Support Technician

Classification
Non-Exempt

Reports to
IT Field Support Manager

JOB DESCRIPTION

Summary/Objective
Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.

Essential Functions

Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.

Competencies

Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job is in a store/retail environment.

Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.

Travel
30-60%

Required Education and Experience

HS diploma
Minimum 3 years verifiable technology support

Preferred Education and Experience

Two or four year degree
Industry certifications a plus
Understanding of ITIL

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$23-$33 an hour

#2024MG

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Refine Your Search

it support technician jobs in aberdeen md

IT Field Support Technician

IT Helpdesk Specialist

Tech Support Analyst - Warehouse

Help Desk Support

IT Support Specialist I

Service Desk Technician – Intermediate

IT Help Desk Support Specialist – Tier II

IT Helpdesk Technician

Service Desk Technician I

Associate Technology Support Engineer

IT Support Technician

IT Specialist Intermediate

Field Engineer L2 Deskside / Smart Hands Support

Technical Support Assistant I - Non-Merit

AFS Developer (IT SYSTEMS TECHNICAL SPECIALIST (REPOST))

Cybersecurity / IT / Data Specialist (Multiple Levels) (5670)

IT Support Technician

IT Support Consultant II

IT Specialist II

Geek Squad Agent (Retail Store)

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