Top 2488 Member services representative Jobs in Abington Pa

Customer Service Rep (Premier)
Independence Blue Cross —Philadelphia, PA
- Remote
- Bilingual
- Research
- Mid-level
5d
Patient Access Representative (Part time)
Redeemer Health —Meadowbrook, PA
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Health insurance
- Dental insurance
Patient Services Representative - OB/GYN Millenium
Redeemer Health —Philadelphia, PA
- Full-time
- High school diploma or GED
- Computer skills
- Communication skills
- Health insurance
- Dental insurance
Member Services Representative
Planet Fitness - IL/PA Rufo Group —Jenkintown, PA
- Part-time
- 18 years or older
- Computer literacy
- High school diploma or GED
Quick Apply
Patient Service Representative
Metro Vein Centers —Trevose, PA
- Full-time
- Urgent Care
- Outpatient experience
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
6d
PATIENT CARE COORDINATOR
The Horsham Clinic —Ambler, PA
- Full-time
- Computer literacy
- Data analysis skills
- Adults
- Free parking
- Loan repayment program
Head Start Teacher
Bucks County Intermediate Unit —Langhorne, PA
- $33,718 - $38,069 a year
- Weekends as needed
- Classroom
- Teaching Certification
- Mid-level
Maintenance Supervisor
GoldOller Real Estate Investments —Philadelphia, PA
- Weekends as needed
- Mid-level
- 3 years
- High school diploma or GED
- Paid parental leave
- Paid holidays
Quick Apply
Maintenance Technician
GoldOller Real Estate Investments —Philadelphia, PA
- Weekends as needed
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Paid parental leave
- Paid holidays
Quick Apply
Call Center Representative
Police and Fire Federal Credit Union —Bensalem, PA
- Computer literacy
- Mid-level
- Fair chance
- Health insurance
- Dental insurance
Cylinder Prep Tech - Plant Operator II
Airgas —Plumsteadville, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid jury duty
- Commuter assistance
Lighting Estimator
The Kendall Group, Inc. —Conshohocken, PA
- Full-time
- Office
- High school diploma or GED
- Bachelor's degree
Cylinder Prep Tech - Plant Operator II
Airgas —Plumsteadville, PA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Paid jury duty
- Commuter assistance
Part Time Behavioral Health RN-WES Care
WES Health System —Philadelphia, PA
- $46 - $49 an hour
- Part-time
- Spanish
- CPR Certification
- Nursing
Quick Apply
Infant/Toddler Teacher
Huffman Family Brands —East Norriton, PA
- $19 - $22 an hour
- Full-time
- Classroom
- Ability to lift 50 pounds
- 1 year
- Paid holidays
- Disability insurance
Quick Apply
Direct Support Professional
DELTA COMMUNITY SUPPORTS —Levittown, PA
- $16 - $19 an hour
- Full-time
- Customer service
- English
- High school diploma or GED
Quick Apply
Sales Development Representative Job Posting
CobbleStone Software —Lindenwold, NJ
- $40,000 - $45,000 a year
- Full-time
- English
- Mid-level
- Office
- Paid training
- Health insurance
Quick Apply
Entry Level Software Sales Rep
CobbleStone Software —Lindenwold, NJ
- $40,000 - $45,000 a year
- 8 hour shift
- Marketing
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
Physical Therapist Home Care
ALL's WELL —Chester, PA
- $55 - $56 an hour
- Temporary
- Physical & Rehabilitation Medicine
- Mid-level
- Home Health
- Dental insurance
- 401(k)
Quick Apply
4d
Direct Support Professional
DELTA COMMUNITY SUPPORTS —Langhorne, PA
- $16 - $19 an hour
- Overnight shift
- Customer service
- English
- Residential
Quick Apply

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Customer Service Rep (Premier)

Independence Blue Cross -
Philadelphia, PA

Apply Now

Job Details

5 days ago

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Bring your drive for excellence, teamwork, and customer commitment to Independence. Join us as we renew and reimagine the future of health care. Together we will achieve our mission to enhance the health and well-being of the people and communities we serve.

Customer Service Representative Responsibilities:

Attains and keeps current with the knowledge and skills required to provide information, service, and assistance in response to all inquiries.
Available as assigned to accept calls in a professional and courteous manner.
Determines the nature of the call and takes all possible action, including research, completing forms, or any follow-up, to expeditiously ensure the provision of accurate information, service, and assistance upon first contact.
Acquire knowledge of all claims systems applications and member service systems.
Prepares and forwards appropriate requests to operating areas to accomplish action required as a result of the inquiry.
Checks internal system inboxes to ensure completion and follow-up action. Obtains required information and makes a callback when necessary to complete action on inquiries.
Meets quality performance standards and works within established time frames.
Acknowledges each piece of mail and responds to written inquiries either by telephone or letter as required in a professional manner.
Advises the Supervisor when any of the above accountabilities cannot be performed because of matters beyond the control of the Representatives, such as system, procedural, or administrative errors that indicate a trend.
Ability to ask effective probing questions and deescalate challenging member inquiries and concerns.
Supports the area in the ongoing use of TQM principles in a continuous quality improvement process.
Performs other duties as assigned.
The Call Center is open from 8:00am-9:00pm EST—we ask for flexibility with these hours as business needs dictate our business hours. We do offer an 8% Shift differential for those working the later shifts.

Qualifications:

Minimum High School diploma or equivalent

Two years of college education preferred.

Experience:

2-3 years proven work experience with customer contact preferred**
Experience in the hospitality, healthcare, or pharmaceutical industry
Exceptional customer service, problem-solving skills.
Bilingual a plus
Strong communication skills
Demonstrated strong interpersonal skills
With minimal supervision, demonstrates the ability to research and analyze information from various systems, make responsible decisions, and demonstrate customer-focused professionalism at all times.

This role is designated by Independence as fully remote. The incumbent will not be required to report to one of Independence’s physical office locations to perform the work. However, the work must be performed in the following states: Houston, TX, Columbus, OH, or in the Tri-State Area of Delaware, New Jersey, or Pennsylvania.

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

Apply Now

Refine Your Search

member services representative jobs in abington pa

Customer Service Rep (Premier)

Patient Access Representative (Part time)

Patient Services Representative - OB/GYN Millenium

Member Services Representative

Patient Service Representative

PATIENT CARE COORDINATOR

Head Start Teacher

Maintenance Supervisor

Maintenance Technician

Call Center Representative

Cylinder Prep Tech - Plant Operator II

Lighting Estimator

Cylinder Prep Tech - Plant Operator II

Part Time Behavioral Health RN-WES Care

Infant/Toddler Teacher

Direct Support Professional

Sales Development Representative Job Posting

Entry Level Software Sales Rep

Physical Therapist Home Care

Direct Support Professional

I want to receive the latest job alert for member services representative in abington pa

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