Top 47 Helpdesk technician Jobs in Acworth Ga

Field Technician and HelpDesk Support
Makrö Gaming Studios —Kennesaw, GA
- $45,000 - $55,000 a year
- 8 hour shift
- Microsoft Word
- Background check
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Sandy Springs, GA
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
T2 Technical Support
SERVIT INC —Kennesaw, GA
- $60,000 - $65,000 a year
- Full-time
- 5 years
- Writing skills
- Criminal background check
- Dental insurance
- Flexible spending account
Quick Apply
2d
Helpdesk Technician
Authority Brands —Atlanta, GA
- From $28 an hour
- Full-time
- Computer science
- Azure
- Computer Science
- Paid holidays
- 401(k)
Quick Apply
Data Center Technician I
Google —Austell, GA
- $73,500 - $101,000 a year
- Weekends as needed
- Software troubleshooting
- 1 year
- Entry level
1d
First Level Service Desk Agent
KNAPP —Kennesaw, GA
- Overtime
- Hybrid work
- Spanish
- English
- Office
- Profit sharing
- Paid parental leave
8d
Tier 2 Helpdesk Technician
SMB IT Solutions —Smyrna, GA
- $50,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Windows
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
SMB IT Solutions —Smyrna, GA
- $45,000 - $50,000 a year
- Weekends as needed
- Computer literacy
- Ability to lift 50 pounds
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Onsite IT Support Technician
SERVIT INC —Atlanta, GA
- $55,000 - $60,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Onsite Help Desk Technician
SERVIT INC —Ball Ground, GA
- $50,000 - $55,000 a year
- Google Workspace
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Tier 1 Help Desk Technician
5Q Partners, LLC —Sandy Springs, GA
- $60,000 - $65,000 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Health insurance
Quick Apply
3d
Help Desk Technician
Yancey Bros. Co. —Austell, GA
- On call
- Microsoft Outlook
- Research
- Office
- Profit sharing
- Wellness program
Quick Apply
IT Support Tech
SOUTH COLLEGE —Marietta, GA
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14h
HELP DESK TECH TIER 1
HOOTERS OF AMERICA —Atlanta, GA
- $18 an hour
- Microsoft Excel
- Writing skills
- Mid-level
Quick Apply
IT Support Technician
ServIT Inc —Atlanta, GA
- $55,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
2d
IT Desktop Support Technician-Travel to other area clinics required.
Eye Consultants of Atlanta PC —Atlanta, GA
- Full-time
- Medical office experience
- HIPAA
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Digital Solutions Admin
Yancey Bros. Co. —Austell, GA
- Computer literacy
- Mid-level
- 3 years
- Profit sharing
- Wellness program
Quick Apply
2d
Service Desk Lead
Proda Technology —Atlanta, GA
- From $70,000 a year
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Health insurance
Quick Apply
14d
Technical Service Representative
RJ Young Company —Cartersville, GA
- Weekends as needed
- Mid-level
- Office
- High school diploma or GED
Quick Apply
Maintenance Technician
Extended Stay America —Kennesaw, GA
- $19.00 - $19.57 an hour
- Full-time
- Basic math
- English
- Mid-level
Quick Apply

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helpdesk technician jobs near acworth ga

Field Technician and HelpDesk Support

Makrö Gaming Studios
Kennesaw, GA

Quick Apply

Job Details

Full-time
$45,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Microsoft Windows Server
Microsoft Word
Network administration
Customer communication
TCP
Microsoft Excel
Microsoft Outlook
Software troubleshooting
Customer service
Software deployment
CCNA
LAN
Word embeddings
Microsoft SQL Server
Operating system updates
Windows
High school diploma or GED
SQL
Firewall
DHCP
VoIP
Computer hardware
Driving
Desktop (troubleshooting support)
Computer management
CompTIA Network+
WAN
Computer networking
DNS
Organizational skills

Full Job Description

Field Tech and Helpdesk Support

SUMMARY

Under general supervision of Operations manager, provides customer helpdesk support to existing customers, as well as field service-related visits in Tuscaloosa, Alabama, and possibly other jurisdictions as well. The field visits will be scheduled ahead of time teaming up with existing personnel.

ESSENTIAL FUNCTIONS

50% Field service visits to customer locations every other week, for 4 days/week.

· Troubleshooting and repairing hardware and software malfunctions.

· Troubleshooting, repairing of Bill Validators, Printers, Monitors, Touch Screens, IO boards.

· Cleaning, and providing preventive maintenance to machines in the casinos.

· Installing and replacing hardware, programming firmware as needed.

· Installing memory/video card upgrades.

· Responding to inquiries regarding hardware issues.

· Installing new software and software upgrades.

· Re-imaging OS in the filed via Deployment and/or Acronis

· Correcting software configuration problems.

50% Helpdesk Duties:

· Answering calls/questions from internal and external customers; related to existing hardware and software; as their first point of contact.

· Setting up promotions, raffles, and configurations customer specific, per their request.

· Needs to be available when on call.

· Knowledge of our product and positive attitude towards solving issues.

· Provide fast and useful technical assistance on our game hardware, computer, server, and network systems.

The list of essential functions is not exhaustive and may be substituted as necessary.

EXPERIENCE AND SKILL REQUIREMENTS

· Excellent driving skills and record.

· Four to six years relevant experience or equivalent required.

· Good troubleshooting skills and decision-making abilities required.

· Basic knowledge of Microsoft Windows 7 embedded 32- and 64-bit versions,

· Basic knowledge of Windows server 2008 and 2019, SQL 2005, 2008 and 2019.

· Familiar with BIOS settings, update tools and MS windows deployment tools.

· Microsoft Word, Excel and Outlook experience required.

· Familiarity with basic networking terminology and concepts required.

· Professional oral and written communication skills required.

· Familiarity with Microsoft Windows 10 is beneficial.

· Strong customer service skills required.

· Good organizational skills required.

· Ability to demonstrate initiative and self-starter.

· Must be willing to learn new procedures and follow established standards.

Talent required in values, work intensity, achiever, positivity, resourcefulness, command,

relationship-extension, and exactness.

EDUCATION AND CERTIFICATION REQUIREMENTS

· Associate degree or equivalent in related field required.

· Formal experience and /or training in personal computer hardware and software support with emphasis on Windows 7, Windows 2008 server and Windows 2019 server.

· Background in personal computer hardware repair and /or troubleshooting preferred. Experience with Windows based networks desirable.

PHYSICAL AND WORK SCHEDULE REQUIREMENTS

· May require work in excess of 40 hours a week in order to complete functions of position.

· Ability to lift 70 pounds.

Physical mobility sufficient to be able to service PCs and other equipment installed under desks, ladders, and in wiring closets.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
On call

Ability to Commute:

Kennesaw, GA 30144 (Required)

Ability to Relocate:

Kennesaw, GA 30144: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in acworth ga

Field Technician and HelpDesk Support

Now Hiring IT and Telecom Field Technicians

T2 Technical Support

Helpdesk Technician

Data Center Technician I

First Level Service Desk Agent

Tier 2 Helpdesk Technician

Technical Support Specialist

Onsite IT Support Technician

Onsite Help Desk Technician

Tier 1 Help Desk Technician

Help Desk Technician

IT Support Tech

HELP DESK TECH TIER 1

IT Support Technician

IT Desktop Support Technician-Travel to other area clinics required.

Digital Solutions Admin

Service Desk Lead

Technical Service Representative

Maintenance Technician

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