Top 78 Customer experience specialist Jobs in Ada, Ok

Recovery Specialist I
the Chickasaw Nation —Ada, OK
- Full-time
- Background check
- Computer literacy
- Pass drug screening
Collateral Perfection Specialist
Vision Bank —Ada, OK
- Full-time
- Mid-level
- Office
- Bachelor's degree
8d
Retail Inventory Control Specialist
Boot Barn —Ada, OK
- Extended hours
- Heavy lifting
- Merchandising
- Mid-level
- Store discount
- Health insurance
Quick Apply
Career Advocacy Specialist I
the Chickasaw Nation —Ada, OK
- Full-time
- Background check
- Computer literacy
- Pass drug screening
1d
Retail Print Specialist (Ada, OK)
Staples, Inc. —Ada, OK
- Part-time
- Computer literacy
- Entry level
- Dental insurance
- Paid time off
Adult Protective Services Specialist I/II
Oklahoma Human Services —Ada, OK
- $38,857.35 - $41,770.20 a year
- Full-time
- Adults
- Master's degree
- Driver's License
Quick Apply
Ground Operation Specialist
West Tree Services —Ada, OK
- $17.00 - $19.50 an hour
- Full-time
- Customer service
- CDL
- Travel
- Health insurance
- Paid time off
Quick Apply
Looapila' Clinical Pharmacy Specialist
the Chickasaw Nation —Ada, OK
- Full-time
- Background check
- Psychiatry
- Hospital
- Loan repayment program
Delivery and Installation Specialist
Aaron's, Inc. —Ada, OK
- $14.25 - $15.00 an hour
- Full-time
- Customer service
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
8d
Delivery Specialist
O'Reilly Automotive Stores —Sulphur, OK
- Full-time
- Sales
- Merchandising
- Driver's License
- Employee stock purchase plan
- Health insurance
Quick Apply
Parts Specialist
O'Reilly Automotive Stores —Sulphur, OK
- Full-time
- ASE Certification
- Merchandising
- Cleaning
- Employee stock purchase plan
- Health insurance
Quick Apply
Lymphedema Specialist (PT or OT)
Lifepoint Rehabilitation —Ada, OK
- Full-time
- CPR Certification
- Doctoral degree
- Hospital
Quick Apply
Construction Technical Specialist - Autodesk FORMA ( ACC )
MicroCAD Training & Consulting, Inc. —United States
- Full-time
- Remote
- 7 years
- Presentation skills
- Travel
- Health savings account
- Paid holidays
Quick Apply
Concrete Protection Specialist
Carboline Global Inc. —United States
- Full-time
- Up to 50% travel
- Ability to lift 50 pounds
- Driver's License
- Health savings account
- Health insurance
Quick Apply
Casualty Specialist II
First Acceptance Services Inc —United States
- Remote
- Microsoft Excel
- Mid-level
- High school diploma or GED
Data Center Fiber Optic Specialist
Karavan Technology —United States
- $30 - $45 an hour
- Contract
- Classroom
- Spanish
- Construction site
- Paid holidays
- Health insurance
Quick Apply
3d
Senior Tax Research Specialist
CSC (Corporation Service Company) —United States
- Full-time
- Remote
- Computer science
- Azure
- CPA
Insurance & Financial Services Professional | Remote 1099
Abundance Architects —United States
- $50,000 - $100,000 a year
- Part-time
- Remote
- Background check
- 18 years or older
- No experience needed
- Flexible schedule
Quick Apply
Dialogflow CX Specialist
ClinDCast LLC —United States
- Full-time
- Remote
- Azure
- Mid-level
- AWS
Quick Apply
Licensed Insurance Sales Specialist
Allstate Insurance Ohio Auto Warehouse Agency —United States
- $65,000 - $165,000 a year
- Full-time
- Remote
- Customer service
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Quick Apply

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Recovery Specialist I

the Chickasaw Nation -
Ada, OK

Apply Now

Job Details

Full-time

Qualifications

Computer operation
Confidential information handling
Trauma-sensitive environment
De-escalation techniques
Conflict de-escalation
Emergency response in crisis intervention
High school diploma or GED
Driver's License
Emotional safety support
Productivity software
Tribal law & regulations

Full Job Description

We are currently looking for a Full Time Recovery Specialist I to join our Violence Prevention Residential Recovery Specialist Team B team located at the Healthy Lifestyles working 10 p.m. to 6 a.m. Tuesday to Saturday.

Summary:

Serves in a supportive trauma-informed capacity and provide guidance and services to residents within the Residential Services Division facilities during assigned hours. Responsible to assist in maintaining the safety and security of the facility and the residents during assigned hours. Participates in processes that involve a wide range of daily living activities for residents including food service, hygiene, recreation, education and related community living chores. Recovery Specialist I may be responsible to accurately document all proceedings through appropriate recordkeeping in the electronic record system. This position may also involve some cross-training with other Residential Services Division teams.

If applicable, must have had one year of sobriety and no charges or arrests related to substance abuse within two years.

Responsibilities:

Ensures key elements of facility and resident security and safety during assigned shifts
Keeps all program keys in your possession at all times
Performs periodic checks throughout the premises
Keeps all rooms not being used locked
Provide crisis intervention and referral information for incoming phone calls
Answers the phone, transfers call, takes messages and screens calls per guidelines for areas served
Monitors and maintains proper documentation of medications being taken by the consumers
Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed
Supervise daily life skills of the individuals served
Maintains required documentation of services provided including progress notes, case management documentation and other written monthly reports and documentation as requested by supervisor(s) in an electronic record
Develops and maintains documentation as appropriate - files, logs, records, reports, etc.
Monitors daily inventory
Monitors and maintains inventory levels
Participates in meetings to ensure effective communication with staff, peers, supervisors and management
Provides first class customer service to both internal and external customers and responds to inquiries, compliments, and/or complaints with professionalism, courtesy, and efficiency
Completes all training and development requirements and participates in continuing education opportunities
Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
Maintains a clean, organized work area and ensures a safe environment
Maintains and promotes professionalism
Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
Adheres to Chickasaw Nation dress code standards
Maintains knowledge of and follows all rules, regulations, policies and guidelines for assigned area
Performs all other duties as assigned

Competencies:
Essential:

Ability to work effectively in a stressful environment or situation
Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
Able to follow instructions, both written and oral
Able to adhere to all scheduling and attendance requirements
Ability to maintain a high level of confidentiality in all matters
Honesty, truthfulness, reliability, accountability
Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
Knowledge of crisis evaluation and de-escalation tactics
Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
Must have a helping attitude and understanding of problems within a family-oriented framework
Knowledge and understanding of First American populations
Ability to remain calm under stress
Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Writes effective communications with team, departments, guests and management

Skills:
Essential:

Basic Computer skills
Must be familiar with the Microsoft Office Suite of products
Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service

Experience:
Essential:

No prior experience required

Education:
Essential:

High School, GED or Equivalent

Nonessential:

Bachelors Degree in directly related field

Credentials:
Essential:

Must be 21 years of age or older
Pass general background check
Standard Driver's License

Working Conditions:
Essential:

Mental health treatment facility
Mix of office/non-office settings
May be required to de-escalate argumentative, hostile or similar situations
May be required to assist individuals who are under the influence
Sometimes bend, kneel, stoop, push, reach
Use computer up to 25% of shift
Sometimes lift and or carry up to 30 lbs
Sitting up to 50% of shift
Standing up to 50% of shift
Walking up to 50% of shift
May work holidays
May work rotating shifts
Pass pre-employment drug test
Must not have charges or arrests for substance abuse related offenses within the past two years
If applicable, must have at least one year of sobriety
May be required to assist individuals with unmanaged emotions

Training

It is the responsibility of each employee to attend required training for their position or profession as determined by their line of support (LOS) or the leadership of the Chickasaw Nation. It is the responsibility of those who supervise, manage or otherwise lead employees or teams to ensure each employee has access to and receives all required training.

Mission, Vision & Core Values
Mission:

To enhance the overall quality of life of the Chickasaw people.

Vision:

To be a nation of successful and united people with a strong cultural identity.

Core Values:

The Chickasaw People
Cultural Identity
Servant Leadership
Selflessness
Can Do Attitude
Perseverance
Stewardship
Trust and Respect
Loyalty
Honesty and Integrity
Teamwork

Apply Now

Refine Your Search

customer experience specialist jobs in ada, ok

Recovery Specialist I

Collateral Perfection Specialist

Retail Inventory Control Specialist

Career Advocacy Specialist I

Retail Print Specialist (Ada, OK)

Adult Protective Services Specialist I/II

Ground Operation Specialist

Looapila' Clinical Pharmacy Specialist

Delivery and Installation Specialist

Delivery Specialist

Parts Specialist

Lymphedema Specialist (PT or OT)

Construction Technical Specialist - Autodesk FORMA ( ACC )

Concrete Protection Specialist

Casualty Specialist II

Data Center Fiber Optic Specialist

Senior Tax Research Specialist

Insurance & Financial Services Professional | Remote 1099

Dialogflow CX Specialist

Licensed Insurance Sales Specialist

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