Top 205 Guest service agent Jobs in Addison, Il

Hotel Front Desk Agent
Staybridge Suites / Holiday Inn O'Hare —Rosemont, IL
- $20.35 an hour
- Part-time
- English
- Hotel
- Ability to lift 75 pounds
- Free parking
- 401(k)
Quick Apply
12d
Front Office Agent (Part-Time)
Loews Chicago O'Hare —Rosemont, IL
- $22.85 an hour
- Part-time
- Ability to walk for extended periods
- Hotel
- Military encouraged
- Paid holidays
- Health insurance
Quick Apply
12d
Front Desk Agent
MCR Hotels —Rosemont, IL
- $21.50 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Guest Services Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Addison, IL
- $15 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Agent
SpringHill Suites Chicago Elmhurst/Oakbrook Area —Elmhurst, IL
- From $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile
Hilton —Chicago, IL
- $23.50 an hour
- Part-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
Guest Service Agent
Hersha Hospitality Management, LP —Elmhurst, IL
- $18 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to lift 25 pounds
- Wellness program
- Commuter assistance
Front Desk Agent - Soho House Chicago
Soho House & Co. —Chicago, IL
- $24.50 an hour
- 8 hour shift
- Hotel
- Restaurant
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
J & S HOSPITALITY INC —Oakbrook Terrace, IL
- $16 - $17 an hour
- Computer literacy
- No experience needed
- Hotel
Quick Apply
PT Guest Service Agent - The Hoxton, Chicago
Schulte Boutique + Lifestyle —Chicago, IL
- $24 an hour
- Part-time
- Background check
- Sales
- Pass drug screening
- Paid time off
Quick Apply
Front Desk Agent
Marriott International, Inc —Lombard, IL
- $16.00 - $16.50 an hour
- Full-time
- Residential
- Hotel
- High school diploma or GED
Guest Services Representative
EXTENDED STAY AMERICA —Dundee, IL
- $15 - $18 an hour
- Full-time
- Bachelor of Science
- English
- Mid-level
- Paid time off
Quick Apply
Front Desk Agent
Residence Inn Ohare/Rosemont —Rosemont, IL
- $17 - $18 an hour
- Computer literacy
- Residential
- Hotel
Front Office Agent (Part Time)
Hyatt Regency McCormick Place —Chicago, IL
- $26.75 an hour
- Part-time
- Hotel
- Front desk
- Ability to stand for extended periods
- Employee stock purchase plan
- Paid holidays
2d
Front Desk Agent
Marriott Suites O'Hare —Rosemont, IL
- Full-time
- Writing skills
- Hotel
- Computer skills
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent (flexible)
Le Meridien Chicago - Oakbrook Center —Oak Brook, IL
- $18 an hour
- Weekends as needed
- Research
- Hotel
- Computer skills
- 401(k) matching
- Employee discount
Quick Apply
9d
Front Desk Associate
United Professional Staff —Chicago, IL
- $26 an hour
- Full-time
- Computer literacy
- Writing skills
- English
14d
Night Auditor-Full time 11pm-7am
Embassy Suites Hotel Chicago O'Hare IL —Rosemont, IL
- $22 an hour
- Weekends as needed
- Hotel
- Computer skills
- Communication skills
- Free parking
- Health savings account
Quick Apply
8d
Guest Relations Agent - The Ritz-Carlton
Sage Hospitality —Chicago, IL
- $24 - $26 an hour
- Full-time
- Hotel
- High school diploma or GED
- Communication skills
- AD&D insurance
- Disability insurance
14d
Hotel Front Desk Agent
LondonHouse Chicago —Chicago, IL
- From $24.75 an hour
- Overtime
- CPR Certification
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply

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guest service agent jobs near addison, il

Hotel Front Desk Agent

Staybridge Suites / Holiday Inn O'Hare
Rosemont, IL

Quick Apply

Job Details

Part-time
$20.35 an hour
12 days ago

Benefits

Free parking
401(k)
Employee discount

Qualifications

Teamwork
Interpersonal skills
English

Full Job Description

To assist guests efficiently and professionally with front desk related functions. Provide all guests with consistent, first class-service with positive attitude. Our goal is for all guest to have a pleasant experience and to choose our hotel first when visiting the area.

Responsibilities/Duties

· Reports for duty on time and in proper uniform.

· Create guest satisfaction by providing first class services.

· Give personal attention, take responsibility, and use teamwork when providing quality guest service.

· Responsible for using consistent, proper telephone etiquette.

· Listen, apologize with empathy, find a solution, and follow through when resolving guest problems.

· Assume responsibility when a guest is not satisfied and use the best judgment to provide great customer service and resolve any guest issue.

· Provide assistance to guests throughout their stay from the time the guest checks in, until the time they check-out.

· Acknowledge guests at all times by using respectful, positive customer service and mannerism.

· Assign guest rooms, print registration cards, and make corresponding keys for each guest.

· Respond to customer inquiries with current information on the hotel, hotel services or area attractions.

· Assist guest requests by working as a team player with other departments.

· Communicate clearly with co-workers on guest requests or issues by recording information in detail in Front Desk Communication Log.

· Post accurate room rate, food and beverage charges, phone charges and other miscellaneous charges by collecting payment and by following the Cashiering Procedures required by the hotel.

· Ensure all credit card balances, cashier cash drop is correct, and complete cash drop log.

· Communicate to Housekeeping Department on any guest special needs or authorized late check-out requests.

· Receive and deliver mail, phone, and/or written messages to guests.

· Maintain a clean front desk area, free of any safety hazards.

· Maintain a thorough knowledge of emergency procedures.

· Additional duties may be assigned in the effort of managing the front desk properly and providing first class hospitality to all guests.

Qualifications

· Previous hotel or customer service experience

· Good communication and interpersonal skills

· Must have command of the English language in order to communicate with guests and associates

· Must be able to work flexible days and hours, including weekends and holidays

· Must be able to work with minimal supervision

Physical Demands

· Must be able to stand for 8 hours

· Able to bend, stoop, and kneel for low area cleaning

· Able to push/lift approximately 75lbs

Job Type: Part-time

Pay: $20.35 per hour

Benefits:

401(k)
Employee discount
Free parking

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in addison, il

Hotel Front Desk Agent

Front Office Agent (Part-Time)

Front Desk Agent

Guest Services Representative (Front Desk Agent) - WoodSpring Suites

Guest Service Agent

Guest Service Agent (PM Part time) - Embassy Suites by Hilton Chicago Downtown Magnificent Mile

Guest Service Agent

Front Desk Agent - Soho House Chicago

Front Desk Agent

PT Guest Service Agent - The Hoxton, Chicago

Front Desk Agent

Guest Services Representative

Front Desk Agent

Front Office Agent (Part Time)

Front Desk Agent

Front Desk Agent (flexible)

Front Desk Associate

Night Auditor-Full time 11pm-7am

Guest Relations Agent - The Ritz-Carlton

Hotel Front Desk Agent

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