Top 182 customer service coordinator Jobs in addison il

Client Care Coordinator
Home Care Services —Countryside, IL
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Customer service
- Computer literacy
- Paid training
- Paid holidays
Quick Apply
10h
University Events & Guest Services (UEGS) Coordinator
University of Saint Mary of the Lake —Mundelein, IL
- $50,000 - $70,000 a year
- Weekends as needed
- Microsoft Excel
- Marketing
- Customer service
Quick Apply
Customer Service Supply Chain Coordinator (CIC) (f/m/d)
Freudenberg Household Products LP (USA) —Aurora, IL
- Hybrid work
- Mid-level
- Microsoft Office
- High school diploma or GED
- Paid holidays
- Health insurance
6d
Rehabilitation Front Desk Coordinator & Aide
Premier Physical Therapy —Oak Park, IL
- $17 an hour
- Full-time
- Ability to walk for extended periods
- Sanitation
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Customer Service Scheduling Coordinator
Excel Driving School —Naperville, IL
- From $17 an hour
- Full-time
- Hospitality
- Writing skills
- English
- Health insurance
- Dental insurance
Quick Apply
Laboratory Account Coordinator
Environmental Monitoring and Technologies, Inc. —Des Plaines, IL
- $19 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
7d
Bilingual Client Coordinator - Niles
SERENITY HOME HEALTHCARE, INC. —Niles, IL
- $22 an hour
- 8 hour shift
- Background check
- Spanish
- Google Workspace
- Health insurance
- Dental insurance
Quick Apply
1d
Patient Scheduling Coordinator - Russian Speaking
USA Clinics Group —Northbrook, IL
- $40,000 - $48,000 a year
- Online Application
- English
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
8d
Customer Relations Coordinator
Forward Air —Des Plaines, IL
- $20 an hour
- Extended hours
- Microsoft Excel
- Writing skills
- Mid-level
2d
Front Office Coordinator
AT Mechanical —Melrose Park, IL
- $20 - $24 an hour
- Full-time
- Google Workspace
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Care Coordinator
Numotion —Lombard, IL
- $19.97 - $25.96 an hour
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Receptionist - Front Desk Patient Coordinator
Desired Aesthetics —Oak Brook, IL
- $18 - $23 an hour
- Part-time
- OSHA
- HIPAA
- Communication skills
Quick Apply
Service Coordinator
Atlas Copco Group —Elk Grove Village, IL
- $48,000 - $65,000 a year
- Overtime
- Microsoft Excel
- Mid-level
- Office
- Disability insurance
- Health insurance
4d
Customer Service Coordinator / Buyer
Ardagh Group —Elk Grove Village, IL
- $58,300 - $87,500 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid holidays
- Disability insurance
Customer Care Coordinator – Delivery Scheduling I
Numotion —Lombard, IL
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
Front Desk Coordinator
Bare All Beauty Bar —Glen Ellyn, IL
- From $15 an hour
- Part-time
- Sanitation
- High school diploma or GED
- Cleaning
- Employee discount
- Flexible schedule
Quick Apply
Industrial & International Customer Service - Customer Service Coordinator
AMSOIL —Itasca, IL
- $21.83 - $25.67 an hour
- Full-time
- 5 years
- Mid-level
- Office
- Health savings account
- Paid holidays
Receptionist / Front Desk Coordinator / Senior Living - PT
Allegro Living, LLC —Wheaton, IL
- From $16 an hour
- Part-time
- 18 years or older
- Computer literacy
- Administrative experience
- Paid time off
Quick Apply
5d
Customer Care Coordinator - Order Experience I
Numotion —Lombard, IL
- Microsoft Outlook
- Pass drug screening
- Office
- Disability insurance
- Health insurance
12d
Service Coordinator
Carrier —Lisle, IL
- $53,000 - $106,000 a year
- Full-time
- Mid-level
- Microsoft Office
- High school diploma or GED
- Wellness program
- Paid jury duty

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Client Care Coordinator

Home Care Services -
Countryside, IL

Quick Apply

Job Details

Full-time
$50,000 - $55,000 a year
10 hours ago

Benefits

Paid training
Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
Employee discount
Life insurance

Qualifications

Microsoft Word
Computer operation
Confidential information handling
Interpersonal skills
Phone communication
Customer service
Client rapport building
Working with geriatric patients
Employee relationship building
Working with seniors
Driver's License
Bachelor's degree
Case management
Attention to detail
Technical Proficiency
Client interaction via phone calls

Full Job Description

Job description

Are you looking to make a difference in the lives of our aging population? This is a great opportunity to work with a fantastic team of caring, fun individuals! Home Instead is a leader in the industry and a great place to advance your career.

We are looking for a health care professional to join us in our mission to assist and enhance the lives of our aging adults and their families. The Client Care Coordinator is a full-time position and is expected to perform a variety of duties in client services, outreach, and sales. The Client Care Coordinator is expected to conduct care consultations and perform quality assurance visits to provide the highest quality service to clients. This position also is responsible for service inquiry calls and home visits with clients and/or family members seeking care for their loved ones or themselves. The Client Care Coordinator should work to develop and maintain relationships with potential referral sources in the community to ensure visibility and growth.

What You Need to be Successful:

A desire to build relationships with Care Pros, clients, coworkers and referral sources in the community
A compassionate and outgoing personality
A high degree of personal and professional accountability
Attention-to-detail
Energetic and motivated
Dependability and punctuality
Great communicator
Ability to work within a deadline
Computer Proficient

Primary Responsibilities:

Develop and maintain positive relationships with all clients through quality assurance (QA) visits, phone calls, cards and special events.
Recognize and pursue opportunities to modify service plans to best support the ongoing needs of client through our quality assurance program.
Create and maintain client records documenting all quality assurance meetings utilizing ClearCare and paper forms in the files.
Update client care plans regularly to reflect any changes in client health status or CAREGiver responsibilities.
Work with other team members to coordinate various aspects of a client’s care.
Conduct service inquiries as needed following the consultative sales process.
Report on a weekly basis key numbers for operational and budgetary management.
Develop and maintain positive relationships with potential referral sources.
Plan marketing activities to increase Home Instead’s presence in the community.
Utilize CRM software to document marketing activities.
Conduct client/CAREGiver introductions as needed.
Call “on hold clients” on a weekly or bi-weekly basis to stay proactive with care needs and scheduling
Maintain regular attendance at the office to execute job responsibilities.
Demonstrate open and effective communication with owner, co-workers and Care Pros
Share “on-call” rotation and service inquiry coverage during off business hours.
Acquire testimonials from clients, family members, and Care Pros for the digital platforms.

Education/Experience Requirements:

Bachelor’s Degree Preferred
Minimum two years’ experience in senior care field
Excellent interpersonal and communication skills with the ability to effectively interact and communicate with all levels of the organization
Ability to build rapport with clients and Care Pros
Strategic thinker and independent self-starter who is good at time management and balancing priorities
Excellent verbal and written communication skills
Demonstrated customer-service orientation
Must possess a valid driver’s license.

Knowledge, Skills and Abilities:

Must demonstrate excellent oral and written communication skills and the ability to listen effectively.
Must have the ability to work independently, maintain confidentiality of information and meet deadlines.
Must demonstrate effective interpersonal skills as well as sound judgment and good decision-making skills.
Must have the ability to establish good working relationships with the owner/general manager, office colleagues, clients, family members and Care Pros.
Must present a professional appearance and demeanor.
Must be patient and congenial on the telephone.
Must have computer skills and be proficient in Word and Excel
Must have the ability to perform duties in a professional office setting.
Must demonstrate knowledge of the senior care industry.

Compensation and Benefits:

Hourly pay rate based on experience and performance.
Benefits as discussed with owner, dental, vision, life insurance, paid vacations and holidays.

Job Type: Full-time

Pay: $50,000.00 - $55,000.00 per year

Benefits:

Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Paid training
Vision insurance

Education:

Bachelor's (Preferred)

Experience:

Customer service: 1 year (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

customer service coordinator jobs in addison il

Client Care Coordinator

University Events & Guest Services (UEGS) Coordinator

Customer Service Supply Chain Coordinator (CIC) (f/m/d)

Rehabilitation Front Desk Coordinator & Aide

Customer Service Scheduling Coordinator

Laboratory Account Coordinator

Bilingual Client Coordinator - Niles

Patient Scheduling Coordinator - Russian Speaking

Customer Relations Coordinator

Front Office Coordinator

Customer Care Coordinator

Receptionist - Front Desk Patient Coordinator

Service Coordinator

Customer Service Coordinator / Buyer

Customer Care Coordinator – Delivery Scheduling I

Front Desk Coordinator

Industrial & International Customer Service - Customer Service Coordinator

Receptionist / Front Desk Coordinator / Senior Living - PT

Customer Care Coordinator - Order Experience I

Service Coordinator

I want to receive the latest job alert for customer service coordinator in addison il

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