Top 2109 Customer service representative Jobs in Addison Il

Customer Success Representative III
OSG USA —Saint Charles, IL
- $24 - $28 an hour
- Full-time
- Hybrid work
- English
- Mid-level
- Office
- Profit sharing
- Wellness program
3d
Customer Advisor - TurboTax Store
Intuit —Chicago, IL
- $24.23 - $28.00 an hour
- Part-time
- Ability to walk for extended periods
- 3 years
- High school diploma or GED
- Employee stock purchase plan
- Health insurance
Customer Service Representative
Tuf-Tite Inc. —Lake Zurich, IL
- $20 - $22 an hour
- Full-time
- Customer service
- Computer literacy
- English
- Health insurance
- 401(k)
Quick Apply
Estimator/Customer Service Representative
Confidential —Elk Grove Village, IL
- $20 - $22 an hour
- Full-time
- Customer service
- Mid-level
- Math
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Customer Service/Purchasing Representative
UNIPHASE, INC. —Saint Charles, IL
- From $60,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- High school diploma or GED
- Paid holidays
- Health insurance
4d
Client Service Specialist - Itasca, IL
KEYENCE —Itasca, IL
- $60,000 - $62,000 a year
- Full-time
- Microsoft Outlook
- Administrative experience
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Client Services Representative
RTC —Rolling Meadows, IL
- Full-time
- Hybrid work
- Microsoft Word
- 18 years or older
- Microsoft Excel
- Commuter assistance
- Paid parental leave
Customer Service Representative
RoadOne IntermodaLogistics —Itasca, IL
- $20 - $25 an hour
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Customer Experience Agent - 9am-6pm
Addison Group —Palatine, IL
- $20 - $21 an hour
- Monday to Friday
- Microsoft Outlook
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
11d
Customer Experience Representative - Lake Forest
Grainger —Lake Forest, IL
- From $19.25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- Paid training
- Paid parental leave
Support Specialist (Chat, Emails, Calls) Remote
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- Monday to Friday
- Remote
- Bachelor's degree
- No degree
- Typing
- Paid training
- Commuter assistance
Call Center Representative
Ascensus —Chicago, IL
- $19 an hour
- Online Application
- Remote
- Computer literacy
- HIPAA
- High school diploma or GED
- Flexible spending account
4d
Member Care Representative - Inbound Call Center
Alliant Credit Union —Chicago, IL
- $22 an hour
- Full-time
- Hybrid work
- High school diploma or GED
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
Customer Experience Representative
DELTA DENTAL OF ILLINOIS —Naperville, IL
- $20 - $24 an hour
- Full-time
- Hybrid work
- Office
- Typing
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Call Center Specialist- R&W (Remote)
Inspira Financial Trust, LLC —Oak Brook, IL
- $18.50 an hour
- 8 hour shift
- Remote
- Bilingual
- Microsoft Office
- No degree
- Paid training
- Health savings account
Remote Customer Onboarding Support Specialist
Spotter —Lemont, IL
- Remote
- English
- Organizational skills
- Communication skills
Quick Apply
Customer Advocate I
Health Care Service Corporation —Chicago, IL
- $18.00 - $31.11 an hour
- Full-time
- Hybrid work
- Anatomy knowledge
- Research
- High school diploma or GED
- Paid holidays
- Health insurance
5d
Customer Service Representative
GFL Environmental —Addison, IL
- $25 - $28 an hour
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Paid parental leave
- Health savings account
Customer Service Representative
Clarity Partners LLC —Chicago, IL
- $17.25 an hour
- Remote
- Computer literacy
- English
- High school diploma or GED
Cargo Agent (Customer Service Agent) ORD
Delta Airlines —Chicago, IL
- From $23.63 an hour
- Full-time
- 18 years or older
- High school
- Computer literacy
- Paid parental leave
- Paid holidays
10d

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Customer Success Representative III

OSG USA -
Saint Charles, IL

Apply Now

Job Details

Full-time
$24 - $28 an hour
3 days ago

Benefits

Profit sharing
Wellness program
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Computer operation
Phone communication
English
Math
Team training
Customer support
Telephone systems
Productivity software
Grammar Experience

Full Job Description

OSG USA, INC. is a leading manufacturer of taps, endmills, drills, and indexable cutting tools. OSG also serves the fastener industry by offering a complete line of thread rolling, flat, cylindrical, and planetary, rack and trim dies. The company markets its products to numerous industries including automotive , die mold , aerospace , energy , heavy industry and dental .

Position Summary:

The Customer Success Representative III plays an integral role by processing orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction. Familiar with a variety of the field's concepts, practices, and procedures. Relies on experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. A good degree of creativity and latitude is expected.

Job Functions for a Customer Success Representative III:

Provides front-line service by answering incoming customer calls, solving problems and doing order follow-up. Establish a professional relationship with the customers and special end user accounts as required.
Identifies, develops and manages large end user accounts for standard items to sell products based on client needs, enhancing client relationships. (40%-75% of catalogue knowledge of standard product features/identify slight differences with features, prices, delivery time and various promotional services as well as provide minimal standard product recommendations).
Has knowledge of products and parts for specific large end user accounts. Obtain full comprehension of the product line in order to present quality information and provide some technical assistance.
Generates new leads for the outside sales team. Creates sales by using a consultative approach. May process customer orders as needed.
Receives, researches and responds to customer inquiries regarding technical issues and product quality.
Identifies needs and makes recommendations regarding revisions to policy and procedure. Assures compliance with policies, procedures, and regulations.
Develops and maintains the Department’s and Organization’s image and corporate philosophy in the community.
Leads and is the main contact for processing electronic orders submitted by EDI.
Supports training of other team members.
Performs other allied duties as assigned by leadership.

Minimum Qualifications for a Customer Success Representative III:

High School Diploma, GED, or equivalent.
4+ years of customer support experience for physical products.
Excellent English and grammar skills required to communicate orally and written externally to customer and internally towards innovators and management.
Professional telephone voice/manner with ability to operate computer/telephone equipment and manage a multitude of tasks.
Experience with computers, especially MS Office Suite products.
Previous experience supporting the training of other team members.
Ability to maintain required product knowledge while continuing to learn and apply new skills as industry develops.
Ability to perform complex mathematical equations and calculations.
Ability to perform multiple tasks in a professional and timely manner.

Preferred Qualifications for a Customer Success Representative III:

Previous experience in the industrial tooling industry.

Benefits: Excellent, Low-Cost Benefits

401K Tax Deferral & Profit-Sharing Plan with full employer match up to 6%
Comprehensive Premium PPO medical plan, dental and vision coverage
Wellness Program Incentive - earn a discount on your medical premiums
Flexible Savings Account (for medical and dependent care)
Company-paid Employee Basic Life/Dependent Life Insurance
Company paid Short Term and Term Disability Insurance
Begin accruing vacation immediately
Up to 15 PTO days in your first year
Up to 3 Flex days each year
10 paid holidays
Tuition reimbursement program
Employee Assistance Program

Physical Working Demands:

To perform the duties of this job, an individual must be able to read, write, understand and communicate by telephone using the English Language.
While performing the duties of this job, the employee is regularly required to sit for long periods of time (3-4 hours at a time). The employee is frequently required to use hands for typing, 10-key operation, telephone dialing, feeling objects, tools, or controls. Must be able to talk and hear.
Specific vision abilities required to this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee is regularly required to enter information into a computer.

Compensation Type:

$24-$28 hour depending on experience + monthly bonus potential

Reports to: Customer Success Manager

Job Type: Full-time, Non-Exempt

Hours: 9 a.m. - 6 p.m. Monday - Friday, hybrid work schedule
Location : OSG USA, Inc., 620 Stetson Avenue, St. Charles, IL 60174

We welcome the opportunity to speak with you about becoming part of our team. Learn more about OSG USA, Inc. at www.osgtool.com .

Apply Now

Refine Your Search

customer service representative jobs in addison il

Customer Success Representative III

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Customer Service Representative

Estimator/Customer Service Representative

Manufacturing Customer Service/Purchasing Representative

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Customer Service Representative

Customer Experience Agent - 9am-6pm

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Member Care Representative - Inbound Call Center

Customer Experience Representative

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Customer Advocate I

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I want to receive the latest job alert for customer service representative in addison il

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