Top 22 Service delivery manager print and mail Jobs in Addison Il

Service Delivery Manager - Print and Mail
XBP Global —Lake Zurich, IL
- From $60,000 a year
- Full-time
- Google Workspace
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
8d
Project Manager - Digital Print
sg360° —Wheeling, IL
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Warehouse Assistant
Pittco Architectural Metals —Elk Grove Village, IL
- Mid-level
- Forklift
- Assembly
Multi Site Customer Service Coordinator
Ricoh —Schaumburg, IL
- $17.69 - $22.28 an hour
- Overtime
- Hospitality
- High school
- Office
Client Service Associate (Mail & Shipping/Receiving)
SPS North America —Lisle, IL
- $19.50 - $21.50 an hour
- Overtime
- Ability to walk for extended periods
- Mid-level
- Office
- Health savings account
- Disability insurance
Quick Apply
CAD Technician
Pittco Architectural Metals —Elk Grove Village, IL
- Mid-level
- Forklift
- Assembly
Senior Site Manager
Opensity Solutions —Chicago, IL
- $80,000 - $100,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
Marketing Coordinator
Modus Closing —Glen Ellyn, IL
- $24.90 - $27.69 an hour
- Research
- Office
- 1 year
- Paid holidays
- Disability insurance
Estimator/Project Manager (Inside Sales)
Pittco Architectural Metals —Elk Grove Village, IL
- Mid-level
- Forklift
- Assembly
Office Administrator
United Scrap Metal Inc —Cicero, IL
- $42,500 a year
- Full-time
- Spanish
- Microsoft Outlook
- English
- On-the-job training
Quick Apply
Office Associate
XBP Global —Chicago, IL
- $19 - $20 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Senior Marketing Manager
BMO Financial Group —Chicago, IL
- $102,000 - $190,000 a year
- 7 years
- Marketing
- Office
1d
Lettershop Supervisor
Amsive —Bolingbrook, IL
- From $35 an hour
- Overtime
- Basic math
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Senior Manager, Marketing
BMO Financial Group —Chicago, IL
- $102,000 - $190,000 a year
- 7 years
- CPA
- Marketing
1d
Marketing Manager II, Patient Services Marketing - Dermatology
AbbVie —Mettawa, IL
- $124,500 - $236,500 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Organizational skills
- Senior level
- Paid holidays
- Health insurance
Project Manager
Fusion92 —Chicago, IL
- Email
- Hybrid work
- Mid-level
- Office
- Analysis skills
Quick Apply
7d
Service Center Coordinator
The Millennium Group —Chicago, IL
- $22.00 - $22.50 an hour
- Full-time
- Microsoft Outlook
- Office
- High school diploma or GED
Quick Apply
Technician/Mechanic
Koenig & Bauer US, Inc —Chicago, IL
- $27 - $46 an hour
- Weekends as needed
- Word processing
- Computer literacy
- Research
- Profit sharing
- Disability insurance
Quick Apply
Wealth Management Sales Enablement Associate
Wintrust Financial Corporation —Chicago, IL
- $65,000 - $75,000 a year
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Employee stock purchase plan

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Service Delivery Manager - Print and Mail

XBP Global -
Lake Zurich, IL

Quick Apply

Job Details

Full-time
From $60,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance
Referral program

Qualifications

Performance monitoring
Google Workspace
Confidential information handling
Team leadership
Mail distribution
Communication platforms
Bachelor's degree
Mail management
Production monitoring
Quality standards in production
Implementing quality control processes for products
Mail processing
Productivity software
Business operations
Managing paper production or printing teams
Printing facility experience

Full Job Description

Service Delivery Manager 1

About the Role:

As a Service Delivery Manager, you will oversee the day-to-day delivery of high-volume print, check, letter, and mail services. You will be responsible for ensuring accurate and timely processing, printing, quality control, sorting, distribution, and reporting while maintaining strict security and operational standards.

The ideal candidate will have experience managing print/mail operations, leading teams, monitoring production and quality, and ensuring client requirements and service levels are consistently met.

Essential Job Responsibilities:

Oversee daily printing and processing of checks, letters, and related documents according to scheduled production requirements.
Ensure all files in the print queue are processed, quality-checked, and distributed by the required deadline.
Manage daily logs, production counts, distribution records, manifests, and tracking information.
Oversee sorting and distribution of checks and letters according to required mail methods, including regular and special delivery.
Ensure unknown, incorrect, or incomplete addresses are identified, documented, and escalated to the appropriate business owner.
Manage multi-level quality control processes to verify printed counts, physical documents, signatures, trailer pages, and distribution records.
Ensure deficiencies such as missing signatures or incorrect mailing information are properly documented, corrected, and reprinted when required.
Oversee secure handling, storage, and destruction of checks, letters, blank forms, and other confidential documents.
Monitor print equipment and coordinate service calls for hardware or operational issues; ensure incidents are properly logged and tracked.
Ensure print queues are cleared, workstations are secured, and printers are properly shut down at the end of each business day.
Maintain daily and weekly reporting for packages, tracking, certified mail, and fulfillment activities.
Manage inventory levels for printer supplies and consumables and coordinate replenishment through approved vendors.
Monitor postage and meter requirements and coordinate funding as needed.
Lead, train, and manage operational staff to ensure productivity, accuracy, quality, security, and adherence to established procedures.
Monitor service performance and identify opportunities to improve workflow, quality, efficiency, and client satisfaction.
Ensure compliance with company policies, security requirements, client procedures, and applicable operational standards.

Qualifications:

Bachelor's degree in business, operations management, or a related field, or equivalent relevant experience.
Minimum of 3-5 years of experience in print production, mail operations, document processing, fulfillment, or a related environment.
Experience managing high-volume printing, sorting, mailing, distribution, or document processing operations.
Experience leading and developing operational teams in a deadline-driven environment.
Strong understanding of quality control, production tracking, inventory management, and mail distribution processes.
Strong organizational, problem-solving, communication, and leadership skills.
Ability to manage confidential and sensitive documents with a high degree of accuracy and security.
Proficiency with Microsoft Office/Google Workspace and email platforms.
Ability to manage multiple priorities while consistently meeting production deadlines and service requirements.

"The salary for this position starts at $60,000 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

Benefits:

401(k)
Dental insurance
Employee assistance program
Employee discount
Health insurance
Life insurance
Paid time off
Referral program
Vision insurance

Application Question(s):

Are you comfortable standing / walking for extended periods of time?
How many years of experience do you have leading and developing operational teams?

Education:

Bachelor's (Preferred)

Experience:

High-volume print production: 3 years (Required)
managing high-volume printing, sorting, mailing operations: 3 years (Required)
quality control, production tracking,: 3 years (Required)
inventory management, and mail distribution processes: 3 years (Required)
Proficient use of Microsoft Office/Google Workspace: 2 years (Required)
controlling confidential and sensitive documents : 3 years (Required)

Work Location: In person

Quick Apply

Refine Your Search

service delivery manager print and mail jobs in addison il

Service Delivery Manager - Print and Mail

Project Manager - Digital Print

Warehouse Assistant

Multi Site Customer Service Coordinator

Client Service Associate (Mail & Shipping/Receiving)

CAD Technician

Senior Site Manager

Marketing Coordinator

Estimator/Project Manager (Inside Sales)

Office Administrator

Office Associate

Senior Marketing Manager

Lettershop Supervisor

Senior Manager, Marketing

Marketing Manager II, Patient Services Marketing - Dermatology

Project Manager

Service Center Coordinator

Technician/Mechanic

Wealth Management Sales Enablement Associate

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