Top 121 Helpdesk technician Jobs in Addison Tx

Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
IT Technician (Tier 1)
Cantex Continuing Care Network —Carrollton, TX
- Full-time
- Mid-level
- Office
- Windows
- Continuing education credits
- Health insurance
Quick Apply
IT Technician II
BIS Consulting —Farmers Branch, TX
- $60,000 - $70,000 a year
- Full-time
- Background check
- Mid-level
- SQL
- Health savings account
- Health insurance
Quick Apply
15h
Desktop Support Technician
AmTrust Financial Services, Inc. —Dallas, TX
- Overtime
- Mid-level
- Children
- Travel
- Health insurance
- Dental insurance
14d
IT Support Technician
HIGHLAND PARK METHODIST CHURCH —Dallas, TX
- Weekends as needed
- Classroom
- High school diploma or GED
- Driver's License
Quick Apply
10d
Help Desk Technician
BEAR Technologies Corporation —Plano, TX
- $25 - $30 an hour
- Full-time
- 5 years
- Windows
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
IT - Support Technician I
CEC FACILITIES LLC —Irving, TX
- 8 hour shift
- Computer science
- Computer Science
- Office
Quick Apply
IT Support Specialist
Petro-Hunt, LLC —Dallas, TX
- Full-time
- Mid-level
- Office
- Communication skills
- Free parking
- 401(k) matching
Quick Apply
6d
IT Tier 1 Helpdesk Technician
COMPASS CHRISTIAN CHURCH —Grapevine, TX
- Part-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
14d
Help Desk Technician
ACH Child and Family Services —Allen, TX
- Full-time
- HIPAA
- Mid-level
- Windows
Quick Apply
Desktop Support Technician
Ovation Workplace Services Inc —Mesquite, TX
- $21 - $23 an hour
- Weekends as needed
- Computer Science
- Mid-level
- Office
Quick Apply
2d
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Technical Support Specialist / Service Delivery Technician (Arlington, TX)
Resultant —Arlington, TX
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- QuickBooks
Quick Apply
6d
IT Support Technician
Fidelity TalentSource —Westlake, TX
- Email
- Windows
- Organizational skills
- Experience equivalent to degree accepted
IT Support Specialist
myIT.com —Bedford, TX
- $40,000 - $50,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Specialist
W.W.Williams Company —Irving, TX
- Full-time
- Mid-level
- Office
- Trade school
- Paid training
- Paid holidays
Quick Apply
Technical Support Representative (Residential Electrical Support)
HomePro —Carrollton, TX
- $25 - $30 an hour
- Full-time
- Residential
- High school diploma or GED
- Ability to sit for extended periods
- Paid training
- Paid holidays
End User Support Technician
Intersoftkk, Inc. —Plano, TX
- Up to $48,000 a month
- Full-time
- Mid-level
- Windows
- Analysis skills
Quick Apply
Help Desk Analyst
Daisy Brand LLC —Dallas, TX
- Hybrid work
- Mid-level
- Office
- Windows
- Profit sharing
- Wellness program
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office

I want to receive the latest job alert for helpdesk technician in addison tx

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk technician jobs near addison tx

Level 1 Help Desk Technician

Cyberlocke, LLC
Plano, TX

Quick Apply

Job Details

Full-time
$14 - $19 an hour

Qualifications

Incident Escalation
High school diploma or GED
Escalation handling

Full Job Description

Reports To

ServiceDesk Manager

About Us

At Cyberlocke we design solutions for your most complex IT challenges. With a team of broadly skilled technical experts, we are able to architect environments, fix problems, and supplement your team to overcome any gaps that you may have in skills, technical expertise, or resources. We believe connectivity extends beyond a device. It is our passion to make the human connection. We really do strive to make the world a better place to work, learn, and live; one community at a time.

Job Overview

Cyberlocke is a fast-paced company with an open-door environment looking to add Data NOC Tier One Technicians to our team.

This is an entry-level position in a 24/7/365 Network Operations Center. The primary job function is to work directly with customers, on-site technicians, carrier service providers, and Tier 2 Technicians to support and troubleshoot circuits, routers, modems, switches, WiFi, VOIP, telephony, firewalls and miscellaneous network attached devices.

Must be able to work the following schedule listed below:
Monday - Friday from 8am-5pm CST

This job might be for you if you:

Enjoy monitoring automated probes, trouble tickets, email, and phones for any indication of trouble on customer networks then taking steps to correct that trouble.
Coordinate with onsite technicians, carrier service providers, and other department personnel within Cyberlocke to investigate and troubleshoot, and then guarantee everyone involved is fully updated on status.
Ensure all tickets and jobs are handled quickly and accurately from start to finish.

Responsibilities and Duties

Obsession with excellent client support!
Thoroughly communicating and documenting all details regarding job status.
Continuous monitoring for problems on customer networks.
Entry level network troubleshooting and documentation.
Coordinate with on-site technicians who perform all hands-on work.
Escalate to Tier 2 Technicians who handle all advanced troubleshooting and configuration work.
Support and follow instructions of Tier 2 Technicians working together as a tightly knit team.
Look for ways the NOC can continuously improve.
All other duties as assigned.

Qualifications, Experience and Education:

High School diploma, associate's degree preferred
One year of IT or customer support experience
Excellent communication and documentation skills.
Basic working knowledge of basic networking technologies, terms, and tools such as but not limited to: OSI Model, Router, Switch, TCP/IP, Telnet, Broadband, WiFi, Ethernet, VOIP, and POTS.
Ability to multitask and work quickly yet accurately.
Works well as part of a team but also able to succeed completing individual tasks.
Able to closely follow defined processes and understand when to escalate to Tier 2.

Quick Apply

Refine Your Search

helpdesk technician jobs in addison tx

Level 1 Help Desk Technician

IT Technician (Tier 1)

IT Technician II

Desktop Support Technician

IT Support Technician

Help Desk Technician

IT - Support Technician I

IT Support Specialist

IT Tier 1 Helpdesk Technician

Help Desk Technician

Desktop Support Technician

Tier 1, IT Help Desk Support

Technical Support Specialist / Service Delivery Technician (Arlington, TX)

IT Support Technician

IT Support Specialist

IT Specialist

Technical Support Representative (Residential Electrical Support)

End User Support Technician

Help Desk Analyst

Technician, Help Desk (226 Days)

I want to receive the latest job alert for helpdesk technician in addison tx

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected