Top 153 Helpdesk technician Jobs in Addison Tx

Help Desk Analyst
Buchanan Technologies —Dallas, TX
- $24 - $25 an hour
- Temporary
- Background check
- Pass drug screening
- Research
- Health insurance
- Dental insurance
Quick Apply
Help Desk Technician
Central Point Partners —Grand Prairie, TX
- $55,000 - $65,000 a year
- Full-time
- Software troubleshooting
- Mid-level
- Office
Quick Apply
Computer Technician - Technology Services (Temporary)
Denton County, TX —Denton, TX
- $25 an hour
- Temporary
- Office
- Windows
- Computer networking
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Little Elm, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Garland, TX
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
IT Support Desk Technician
The 20 —Plano, TX
- Full-time
- Ability to sit for extended periods
- 1 year
- Ability to stand for extended periods
- Health savings account
- Health insurance
Quick Apply
13d
IT Support Technician
FBS MANAGEMENT LLC —Dallas, TX
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Level 1 Help Desk Technician
Cyberlocke, LLC —Plano, TX
- $14 - $19 an hour
- Full-time
- High school diploma or GED
- Continuous improvement
- Experience equivalent to degree accepted
Quick Apply
10d
Help Desk Technician
Smile Doctors —Dallas, TX
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Paid holidays
- Disability insurance
Quick Apply
3d
IT Helpdesk Support
City IT —Dallas, TX
- Online Application
- Microsoft Word
- Research
- Ability to lift 50 pounds
- AD&D insurance
- Paid holidays
10d
IT Technician
Endodontic Practice Partners —Dallas, TX
- Full-time
- Remote
- Dental office
- Office
- Windows
- Paid holidays
- Disability insurance
Quick Apply
Help Desk Support Specialist
Berry Appleman & Leiden LLP —Richardson, TX
- Email
- Office
- Travel
- Ability to sit for extended periods
- Disability insurance
- Health insurance
Quick Apply
3d
Service Desk Technician
McCalla Raymer Leibert Pierce LLP —Irving, TX
- $24 - $34 an hour
- On call
- Hybrid work
- Research
- Mid-level
- Office
Quick Apply
3d
Helpdesk Technician I
Arcis Golf —Dallas, TX
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Service Desk Technician II- AXS
AEG Worldwide —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Service Desk Technician II
AXS —Frisco, TX
- $30 - $33 an hour
- Extended hours
- Bachelor of Science
- Mid-level
- Windows
- Health savings account
- Paid holidays
Quick Apply
Senior Help Desk Technician
Contact Government Services, LLC —Dallas, TX
- $40,000 - $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Databases
- Health insurance
- Dental insurance
Quick Apply
IT System Support Technician I (Information Technology)
The University of St. Augustine for Health Sciences —Dallas, TX
- $19 - $26 an hour
- Evenings as needed
- Classroom
- Maintenance
- Windows
- Paid holidays
- Disability insurance
Technician, Help Desk (226 Days)
Dallas Independent School District —Dallas, TX
- $41,909 - $51,112 a year
- Full-time
- Google Workspace
- Mid-level
- Office
13d
Tier 1, IT Help Desk Support
Centre Technologies —Dallas, TX
- Full-time
- Mid-level
- Windows
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply

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helpdesk technician jobs near addison tx

Help Desk Analyst

Buchanan Technologies -
Dallas, TX

Quick Apply

Job Details

Temporary | Temp-to-hire | Contract
$24 - $25 an hour

Benefits

Health insurance
Dental insurance
401(k)
Vision insurance
401(k) matching

Qualifications

Desktop computer repair
Non-technical user support
Customer communication
Help desk support experience
Content creation for technical audiences
Technical documentation
Hardware maintenance
Windows
Administrative experience
Computer hardware
Desktop (troubleshooting support)
Customer relationship management (CRM) systems (technically supported)
Organizational skills
IT
System deployment
Desktop administration
Technical writing experience within technology
Hardware diagnostics
CompTIA A+
Help desk

Full Job Description

Job: Help Desk Analyst

Schedule: Monday to Friday 7 AM to 4 PM

Terms: 12-month contract with Strong potential for Contract to hire

***This position requires a pre-employment background investigation including criminal history check, drug screening, and fingerprinting. Selectee must be able to obtain and maintain a Sensitive security clearance/access determination.*****

The technician monitors and manages escalated routine administrative tasks and IT Help Desk events, providing technical support to end users across a variety of issues.

Key Responsibilities:

Monitors and manipulates the operation of escalated routine administration tasks and Help Desk events.
Provides support to end users on a variety of issues.
Installs, configures, and troubleshoots PCs, laptops, and peripherals.
Resolves escalated problems in accordance with IT Help Desk standards and guidelines.
Serves as second-level support and lead technician for non-routine and major events and incidents.
Identifies, researches, and resolves complex technical issues.
Responds to telephone and email requests related to IT Help Desk operational support.
Maintains and updates Standard Operating Procedures (SOPs) for the IT Help Desk.
Creates new SOPs as needed to ensure up-to-date documentation.
Trains and coordinates with other IT staff as required.
Demonstrates competency in performing all IT Help Desk functions.
Safeguards physical access to Exchange-restricted data, processes, and services.

Requirements:

3+ years of experience providing end-user technical support in an enterprise IT environment.
Strong knowledge of Windows 10 and Windows 11 operating systems.
Experience with PC refresh and lifecycle management projects, including hardware deployment and imaging.
Familiarity with tools such as SCCM, Intune, Active Directory, and remote desktop support platforms.
Ability to diagnose and resolve complex hardware and software issues independently.
Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
Ability to follow documented procedures and create/update technical documentation.
Strong organizational skills and the ability to manage multiple tasks simultaneously.
CompTIA A+, Microsoft certifications (MD-100/MD-101), or equivalent experience preferred.
Must be able to lift and move equipment up to 50 lbs.
Availability for occasional after-hours or weekend work as required.

Job Types: Contract, Temp-to-hire

Pay: $24.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Vision insurance

Experience:

Help desk: 3 years (Required)

Ability to Commute:

Dallas, TX 75236 (Required)

Work Location: In person

Quick Apply

Refine Your Search

helpdesk technician jobs in addison tx

Help Desk Analyst

Help Desk Technician

Computer Technician - Technology Services (Temporary)

Now Hiring IT and Telecom Field Technicians

Now Hiring IT and Telecom Field Technicians

IT Support Desk Technician

IT Support Technician

Level 1 Help Desk Technician

Help Desk Technician

IT Helpdesk Support

IT Technician

Help Desk Support Specialist

Service Desk Technician

Helpdesk Technician I

Service Desk Technician II- AXS

Service Desk Technician II

Senior Help Desk Technician

IT System Support Technician I (Information Technology)

Technician, Help Desk (226 Days)

Tier 1, IT Help Desk Support

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