Top 16 Help desk technician Jobs in Advance Nc

Help Desk Technician
Chesapeake Containment —Winston-Salem, NC
- Email
- Spanish
- Microsoft Excel
- Computer literacy
- Dental insurance
- Paid time off
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IT Support Technician
Matcor Metal Fabrication —Lexington, NC
- $55,000 - $75,000 a year
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
2d
Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Thomasville, NC
- $20 - $22 an hour
- Monday to Friday
- Hybrid work
- Azure
- Windows
- Organizational skills
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1d
IT Technician
Modular Closets —Kernersville, NC
- Weekends as needed
- Computer science
- Computer Science
- Ability to walk for extended periods
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IT Technician – Lexington, NC
Cook Out Restaurants —Lexington, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
IT Technician – Salisbury, NC
Cook Out Restaurants —Salisbury, NC
- $20 an hour
- On call
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Clemmons, NC
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
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Maintenance Tech
Courtyard by Marriott High Point —High Point, NC
- $17 - $18 an hour
- Full-time
- In person
- Pass drug screening
- Mid-level
- Hotel
- Health insurance
- 401(k) matching
Quick Apply

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Help Desk Technician
Chesapeake Containment —Winston-Salem, NC
In this role, you will be the first line of defense for our users' technical needs. Provide clear and concise instructions to guide users through problem-…
Quick Apply
Help Desk Technician (Hybrid)
Advantage Surveillance LLC —Thomasville, NC
Provide first-level technical support via phone, email, remote tools, and in person. Associate's degree in information technology or related field.
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Help Desk Technician

Chesapeake Containment -
Winston-Salem, NC

Quick Apply

Job Details

Full-time

Benefits

Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Non-technical user support
Computer operation
Spanish
Microsoft Excel
Email customer support
Technical support via phone
IT user and group management
Phone communication
Technical documentation
Computer literacy
Account troubleshooting
In-person customer service
Word embeddings
English
Incident Escalation
Desktop (troubleshooting support)
Productivity software
Technical support via email
Equipment inventory management
Escalation handling
Communication skills
Technical Proficiency
Entry level

Full Job Description

Entry-Level Help Desk Technician

Are you a problem-solver with a passion for technology? Do you enjoy helping others? If so, then this entry-level Help Desk Technician position is for you!

In this role, you will be the first line of defense for our users' technical needs. You will provide exceptional customer service while troubleshooting and resolving a variety of IT issues.

Responsibilities for Help Desk Technician

Respond to user inquiries by phone, email, chat, or in person
Troubleshoot common hardware and software problems
Maintain hardware inventory and ensure documentation is up-to-date
Reset passwords and maintain user accounts (as applicable)
Research solutions to complex issues and escalate unresolved issues to senior technicians
Document procedures and solutions using internal systems
Provide clear and concise instructions to guide users through problem-solving steps
Maintain a positive and professional demeanor at all times

Qualifications for Help Desk Technician

Fluent in both English and Spanish is a plus
Excellent communication and interpersonal skills
Strong customer service skills with a focus on user satisfaction
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
A working knowledge of computer hardware and software is a plus
Ability to work independently and as part of a team
Willingness and ability to obtain CompTIA A+ Certification within a year
Ability to learn quickly and adapt to new technologies

Benefits for Help Desk Technician

Competitive salary and benefits package
Opportunity to learn and grow in a fast-paced environment
Gain valuable experience in the IT field
Be part of a supportive and collaborative team
Health, dental and vision insurance available
401k with employer match
Paid Time Off

We are looking for a highly motivated and enthusiastic individual to join our team. If you are ready to launch your IT career, we encourage you to apply!

Please submit your resume and cover letter to [email protected].

Quick Apply

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help desk technician jobs in advance nc

Help Desk Technician

IT Support Technician

Help Desk Technician (Hybrid)

IT Technician

IT Technician – Lexington, NC

IT Technician – Salisbury, NC

Now Hiring IT and Telecom Field Technicians

Maintenance Tech

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