Top 404 Patient services representative Jobs in Affton, Mo

Remote Customer Service - PCAL
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Remote
- HIPAA
- Research
- High school diploma or GED
- Disability insurance
- Health insurance
2h
Patient Service Representative
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
2d
Patient Service Representative
VITALSKIN PHYSICIAN MANAGEMENT LLC —Des Peres, MO
- $20 - $24 an hour
- Monday to Friday
- Word processing
- High school diploma or GED
- Travel
Quick Apply
8d
Patient Access Rep II
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Part-time
- HIPAA
- High school diploma or GED
- Children
- Disability insurance
- Health insurance
8d
Patient Access Representative I
SSM Health —Richmond Heights, MO
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
4h
Patient Access Representative
SSM Health —Richmond Heights, MO
- Full-time
- No experience needed
- High school diploma or GED
- Children
- Paid parental leave
- Health insurance
Patient Access Rep I
BJC HealthCare —St. Louis, MO
- $17.25 - $22.33 an hour
- Full-time
- Hospital
- HIPAA
- No experience needed
- Disability insurance
- Health insurance
1d
Patient Service Representative (Remote)
Mercy —Chesterfield, MO
- Full-time
- Remote
- Ability to walk for extended periods
- Word processing
- Administrative experience
- Health insurance
- Dental insurance
Patient Service Representative (Prior Authorizations) - South County/Tesson Ferry - 3 days a week
Esse Health —St. Louis, MO
- Part-time
- Computer literacy
- Windows
- High school diploma or GED
- Profit sharing
- Wellness program
4d
Patient Service Representative - Neurology Associates
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Mid-level
- Outpatient experience
- High school diploma or GED
- Disability insurance
- Health insurance
Pre - Visit Coordinator
Optum —Maryland Heights, MO
- $20 - $36 an hour
- Overtime
- Remote
- Microsoft Word
- 18 years or older
- Spanish
- Paid training
3d
Patient Service Representative – Primary Care
BJC HealthCare —St. Louis, MO
- $17.50 - $23.88 an hour
- Full-time
- Internal Medicine
- Primary Care
- Mid-level
- Disability insurance
- Health insurance
2d
Medical Support Assistant (Advanced)
US Veterans Health Administration —Jefferson Barracks, MO
- $54,307 - $70,599 a year
- Online Application
- Background check
- Microsoft Excel
- Writing skills
- Paid parental leave
- Paid holidays
10d
Front Desk Receptionist
Nayak Plastic Surgery and Avani Derm Spa —St. Louis, MO
- From $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
2d
Patient Access Representative Full Time
Orthopedic Surgery Center of Creve Coeur (13027) —Creve Coeur, MO
- Full-time
- Surgery
- Customer service
- Typing
- Health savings account
- Paid holidays
Patient Activation Specialist
Cadence Health —St. Louis, MO
- $23 - $24 an hour
- Monday to Friday
- Remote
- Writing skills
- Mid-level
- 2 years
- Paid parental leave
- Health insurance
Quick Apply
Patient Service Representative - Doctor's Office - North County
Esse Health —St. Louis, MO
- Full-time
- Computer literacy
- Internal Medicine
- Windows
- Profit sharing
- Wellness program
4d
Front Office-Check In/Out - Medical Receptionist
Advanced Dermatology —Chesterfield, MO
- $19 - $22 an hour
- Part-time
- Private practice
- Medical office experience
- HIPAA
- Paid holidays
- 401(k)
Quick Apply
7d
FRONT DESK ASSOCIATE
FAMILY CARE HEALTH CENTERS —St. Louis, MO
- $15.89 - $22.41 an hour
- Bilingual
- HIPAA
- High school diploma or GED
Quick Apply
Medical Secretary
St. Luke's Hospital - MO —Chesterfield, MO
- Day shift
- High school diploma or GED
- Clinic
- Entry level
- Health savings account
- 401(k)

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Remote Customer Service - PCAL

BJC HealthCare -
St. Louis, MO

Apply Now

Job Details

Full-time
$17.50 - $23.88 an hour
2 hours ago

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
401(k) matching
Life insurance

Qualifications

High school diploma or GED
Typing

Full Job Description

Saint Louis, Missouri
Patient Access
Days
Full-Time
113639
$17.50 – $23.88 / hour (Salary or hourly rate is based on job qualifications and relevant work experience)

Job Description

Additional Information About the Role

Do you have recent healthcare or customer service experience? BJC Medical Group is looking for a Remote Customer Service Representative for our Primary Care Access Line (PCAL).

Must live within 1 hour of St. Louis, Missouri

Typing Test Required (minimum speed 35 wpm, 90% accuracy)

40 hours per week

Benefit Eligible

No Weekends or Holidays

Shift:

- Monday- Friday 8:00am-4:30pm

Overview

BJC Medical Group is the multi-specialty physician-led organization of BJC HealthCare and includes over 600 doctors and advanced practice providers who are affiliated with top-ranked hospitals in the Midwest region.

Since 1994, BJC Medical Group has provided access to extraordinary care in over 145 locations and over 25 specialties in the greater St. Louis, mid-Missouri and southern Illinois areas. Our providers are nationally recognized for excellent patient satisfaction, quality health care, and improving the health and well-being of the communities we serve.

Preferred Qualifications

Role Purpose

The Customer Service Representative (Access Center) is responsible for answering a high volume of inbound calls for assigned BJCMG practices. This position serves as the initial point of contact and a liaison between the patients, healthcare facilities, physicians, clinical staff, and practices to facilitate patient healthcare needs. This position utilizes an electronic health record to validate and capture clinical and financial information, contributing to the coordination of patient care.

Responsibilities

Navigates the electronic health record to obtain and validate historical information; captures and documents demographic and financial information in the electronic health record; maintains accountability for accurate data entry in the electronic health record and maintains patient privacy and security as outlined by HIPAA.

Manages a high volume of incoming calls from patients, healthcare providers and facilities who are calling for a variety of reasons, to include scheduling appointments, refilling medications, obtaining insurance referrals, receiving symptom-based care, obtaining pre-certification for testing, insurance and/or billing questions, requests for medical forms and/or test results, etc.; ensures resolution to the call.

Leverages critical thinking with speed and accuracy to identify reason for the call and take appropriate action based on caller need and acuity; researches complex issues in the electronic health record and consults/escalates to clinical staff when necessary; leverages multiple job aids and resources to provide appropriate level of service.

Schedules patient visits based on complex provider preferences; verifies and updates insurance and checks insurance eligibility; collects and documents demographics; maintains proficiency in and shares knowledge of insurance basics, MyChart, and appointment instructions; documents and sends messages to providers and clinical staff in the electronic health record for clinical-based needs; communicates directly with providers (physicians) to relay pertinent clinical information during after hours.

Manages calls within established performance and customer service standards; achieves targeted abandoned call rate, average speed of answer, and average transaction time; provides excellent and consistent customer service in a variety of situations; commmunicates in a professional, positive, and respectful manner with patients, providers, BJC staff and external organizations.

BJC has determined this is a safety-sensitive position. The ability to work in a constant state of alertness and in a safe manner is an essential function of this job.

Minimum Requirements

Education

High School Diploma or GED

Experience

2-5 years

Supervisor Experience

No Experience

Benefits and Legal Statement

BJC Total Rewards

At BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
Disability insurance* paid for by BJC
Annual 4% BJC Automatic Retirement Contribution
401(k) plan with BJC match
Tuition Assistance available on first day
BJC Institute for Learning and Development
Health Care and Dependent Care Flexible Spending Accounts
Paid Time Off benefit combines vacation, sick days, holidays and personal time
Adoption assistance

To learn more, go to our Benefits Summary.

Not all benefits apply to all jobs

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer

How does the work you do contribute to the overall BJC mission?

We serve students in 26 different zip codes, all over St. Louis and Illinois. …

Sara

Curriculum Specialist

Apply Now

Refine Your Search

patient services representative jobs in affton, mo

Remote Customer Service - PCAL

Patient Service Representative

Patient Service Representative

Patient Access Rep II

Patient Access Representative I

Patient Access Representative

Patient Access Rep I

Patient Service Representative (Remote)

Patient Service Representative (Prior Authorizations) - South County/Tesson Ferry - 3 days a week

Patient Service Representative - Neurology Associates

Pre - Visit Coordinator

Patient Service Representative – Primary Care

Medical Support Assistant (Advanced)

Front Desk Receptionist

Patient Access Representative Full Time

Patient Activation Specialist

Patient Service Representative - Doctor's Office - North County

Front Office-Check In/Out - Medical Receptionist

FRONT DESK ASSOCIATE

Medical Secretary

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