Top 202 Lead resident services Jobs in Akron, Oh

Lead Resident Services
Experience Senior Living —Akron, OH
- Weekends as needed
- Clean driving record
- Word processing
- Computer literacy
- Paid holidays
- Disability insurance
Quick Apply
Director of Resident Services
Akron Metropolitan Housing Authority —Akron, OH
- $95,200 a year
- Monday to Friday
- Customer service
- 5 years
- Word processing
- Paid holidays
- Health insurance
Quick Apply
9d
Executive Director – Senior Living
Sunrise Senior Living —Parma, OH
- $99,736 - $142,584 a year
- Full-time
- Recruiting
- In-person
- Senior level
- Paid holidays
- Health insurance
5d
Lead STNA
Tranquility of Copley —Copley, OH
- $22.62 - $27.24 an hour
- Full-time
- Background check
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
1d
Associate Medical Director
COMMUNITY SUPPORT SERVICES INC —Akron, OH
- Full-time
- Medicine
- Microsoft Outlook
- Management
- Paid holidays
- Loan repayment program
Quick Apply
Property Manager
AMC —Canton, OH
- $50,000 - $56,000 a year
- Full-time
- Background check
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Psychiatric Nurse Practitioner (PMHNP) – Nursing Homes & Assisted Living (Full-Time)
Open Water Counseling and Recovery, LLC —Akron, OH
- $125,000 - $135,000 a year
- Full-time
- Nursing
- Psychiatry
- Nursing home
- Mileage reimbursement
Quick Apply
4d
Dietary Supervisor
McCrea Manor Care Center —Alliance, OH
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Loan repayment program
- Health insurance
Quick Apply
Director of Nursing Services RN
Majestic Care of Sagamore Hills —Northfield, OH
- Full-time
- CPR Certification
- Nursing
- RN License
- Paid holidays
- Life insurance
Quick Apply
10d
Registered and Licensed Dietitian Clinician – Clinical Nutrition Consulting Services, LLC
Clinical Nutrition Consulting Services, LLC —Cleveland, OH
- Part-time
- Hybrid work
- Computer literacy
- Mid-level
- 3 years
Quick Apply
Registered and Licensed Dietitian Clinician – Clinical Nutrition Consulting Services, LLC
Clinical Nutrition Consulting Services, LLC —Akron, OH
- Part-time
- Hybrid work
- Computer literacy
- Mid-level
- 3 years
Quick Apply
LPN
Majestic Care of Sagamore Hills —Northfield, OH
- $68,000 - $74,880 a year
- Full-time
- CPR Certification
- Nursing
- Mid-level
- Paid holidays
- Life insurance
Quick Apply
Development & Construction Project Manager
People Architects —Akron, OH
- $90,000 - $105,000 a year
- Full-time
- Carpentry
- Construction site
- 5 years
- Health insurance
- Dental insurance
Quick Apply
5d
Property Manager
BRUZIV PARTNERS LLC —Norton, OH
- $50,000 - $55,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Regional Manager
Redwood Living Inc —Cuyahoga Falls, OH
- Full-time
- Up to 50% travel
- 3 years
- High school diploma or GED
Quick Apply
Handyman Needed (Akron)
Lula —Akron, OH
- $40 - $90 an hour
- Online Application
- 18 years or older
- Entry level
Quick Apply
Assistant Home Supervisor
The Blick Center —Akron, OH
- $18.25 - $19.25 an hour
- Weekends as needed
- Working with individuals with disabilities
- Computer literacy
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Home Supervisor
The Blick Center —Akron, OH
- Weekends as needed
- Data analysis skills
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply
Social Service Assistant - Veterans Services, Valor Home Summit - Shift Worker, Less Than 20 Hours/Week
Axess Family Services, Inc. —Akron, OH
- $15 an hour
- Part-time
- Microsoft Word
- CPR Certification
- Office
Assistant
Maplewood at Cuyahoga Falls LLC —Cuyahoga Falls, OH
- Part-time
- Background check
- Clean driving record
- Customer service
- Health insurance
- Dental insurance
Quick Apply
5d

I want to receive the latest job alert for lead resident services in akron, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

lead resident services jobs near akron, oh

Property Manager jobs in Canton, OH

Property Manager jobs in Cuyahoga Falls, OH

Medical Director jobs in Akron, OH

Construction Project Manager jobs in Akron, OH

Dietitian jobs in Cleveland, OH

Psychiatric-mental Health Nurse Practitioner jobs in Akron, OH

Licensed Practical Nurse jobs in Northfield, OH

Property Manager jobs in Rock Hill, SC

Property Manager jobs in Beaverton, OR

Property Manager jobs in Connecticut

Intellectual Property jobs in New York, NY

Property Manager jobs in Port Saint Lucie, FL

Property Manager jobs in Wilmington, NC

It Project Manager jobs in Chicago, IL

Assistant Property Manager jobs in Fort Worth, TX

Director Of Nursing jobs in California

Director Of Perioperative Services jobs in New York, NY

Director Of Nursing jobs in Saint Petersburg, FL

Director Of Operations jobs in Seattle, WA

Nursing Home Administrator In Training jobs in Indiana

Lead Resident Services

Experience Senior Living -
Akron, OH

Quick Apply

Job Details

Full-time

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Resource allocation
Word processing
Computer literacy
Driver's License
Driving
Desktop applications
Productivity software
Cross-functional collaboration

Full Job Description

The Experience Senior Living Team is comprised of dynamic professionals that are fueled by their passion to empower people as they grow older to live life to the fullest. They are creators, architects, nurses, researchers, programmers, marketers, facilitators, developers, investors, and caregivers, all focused on making a positive impact on the lives of residents, their families and team members.

We are looking for a Lead Resident Services Associate to join our amazing team!

Responsibilities:

Serves as a point of contact for needs, requests, and complaints for all residents, families, guests, vendors, and staff.
Has a solid understanding of ‘who’ the customer is and provides a level of service that is positive and rememberable.
Understands the customer’s needs, requests and / or concerns and assists in providing them with personalized solutions.
Answers the phone within 3 rings; determine the nature of the call to either relay information or route the call as appropriate.
Takes detailed messages with name, date, time, return phone number and any additional information that is pertinent at the time of the call. Ensures the message is received by the intended person in a timely manner.
Coordinates services for residents and their families (especially out of town guests), this would include but not be limited to the following: dry cleaning, grocery and drug store delivery, dinner reservations, beauty parlor services, theater, and movie tickets, as well as transportation to and from events, appointments and errand running. The Concierge will follow up after services were rendered to confirm that all was satisfactory
Connects with all new residents and families within the first week of arrival to introduce oneself, welcome them to the community, provide information on the concierge services for the community.
Answers questions and directs appropriately to nearby community resources.
Coordinates the community’s transportation schedule. This would mean to monitor the sign-up sheet for all requests, ensuring there are no conflicts for the chauffer. Provide written confirmation to all parties to ensure a smooth and pleasant experience.
Serves as a liaison between the culinary department and guest meal reservations. Provide written confirmation on the reservation to all parties to ensure a smooth and pleasant experience.
Make reminder calls to residents who are not in the dining room, maintaining RSVP lists for community events, family events and special meals that are held throughout the year.
Maintains security of the community by following procedures, monitoring logbooks to include resident and guest sign-in and sign-out logs.
Maintains a safe, clean, and organized reception, lobby, and welcome area by complying with procedures, rules, and regulations.
Receive and sort incoming mail. Deliver mail as appropriate.
Receive and log all packages that arrive at the community.
May perform other duties as assigned.

Requirements

Experience as a Concierge, or experience in a customer service role is preferred.
One (1) to two (2) years of working with seniors preferred.
Demonstrates an ability to use independent judgement and discretion to make decisions on what is in the best interest of the customer who you are currently serving.
Ability to communicate verbally, in writing, and through pictures when necessary.
Able to exude confidence and patience with all interactions.
Ability to manage time efficiently.
Able to operate standard office equipment.
Ability to utilize technology effectively and efficiently, including use of computers, iPad/tablet, Word programming, internet access, and email.
The position may require driving responsibilities; must possess a valid driver’s license with an acceptable driving record per company’s Motor Vehicle Policy.
Able to think creatively and independently to meet worthwhile objectives.
Able to be innovative to create and generate solutions.
Able to act in solving problems, while exhibiting judgment and a realistic understanding of the issues. Able to use reason, even when dealing with emotional topics.
Identifies, obtains, and effectively allocates the resources required to achieve applicable goals.
Able to relate to routine operations in a manner that is consistent with existing solutions to problems.
Able to work with people in such a manner to support the company’s culture, work in a team setting to accomplish goals and get results.
Expected to be punctual, neat, clean, and professional in appearance.
Ability to work varied schedules to include weekends, evenings, and holidays.

Benefits

We offer a full benefits package that includes medical, dental, vision, STD/LTD, life and voluntary life, 401k with employer matching, paid holidays, and up to 20 days PTO in the first three years.

#IND123

Quick Apply

Refine Your Search

lead resident services jobs in akron, oh

Lead Resident Services

Director of Resident Services

Executive Director – Senior Living

Lead STNA

Associate Medical Director

Property Manager

Psychiatric Nurse Practitioner (PMHNP) – Nursing Homes & Assisted Living (Full-Time)

Dietary Supervisor

Director of Nursing Services RN

Registered and Licensed Dietitian Clinician – Clinical Nutrition Consulting Services, LLC

Registered and Licensed Dietitian Clinician – Clinical Nutrition Consulting Services, LLC

LPN

Development & Construction Project Manager

Property Manager

Regional Manager

Handyman Needed (Akron)

Assistant Home Supervisor

Home Supervisor

Social Service Assistant - Veterans Services, Valor Home Summit - Shift Worker, Less Than 20 Hours/Week

Assistant

I want to receive the latest job alert for lead resident services in akron, oh

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected