Top 4193 Customer success Jobs in Akron, Oh

Regional Customer Success Agent
Avtron Power Solutions —Valley View, OH
- $60,000 - $75,000 a year
- Full-time
- Microsoft Excel
- Computer literacy
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Project Coordinator
Echo Electric —Akron, OH
- Monday to Friday
- Computer literacy
- Office
- Administrative experience
- Profit sharing
- Paid holidays
Maintenance Mechanic - 3rd shift
Sherwin-Williams —Massillon, OH
- $27.02 an hour
- Full-time
- 18 years or older
- Mechanic experience
- Mid-level
Hot & Cold Technician
AIS Commercial Parts and Service —Cleveland, OH
- $20 - $35 an hour
- Full-time
- Clean driving record
- Hospital
- Mid-level
- Fuel card
- Paid holidays
Quick Apply
Experienced Mobile Diesel Forklift Technician
Industrial Parts and Service Co —Portage County, OH
- $24 - $50 an hour
- Full-time
- Clean driving record
- Mechanic experience
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Urgent Care Physician
University Hospitals Urgent Care —Solon, OH
- Full-time
- BLS Certification
- Urgent Care
- Adults
- Health insurance
- Dental insurance
Quick Apply
Mortgage Loan Officer
United Trust Bank —Uniontown, OH
- $75,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Mid-level
- Office
- Wellness program
- Health savings account
Quick Apply
13d
Electrical Project Estimator
Zenith Systems —Bedford Heights, OH
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Health insurance
Quick Apply
Senior Project Manager - Commercial Millwork
Reserve Millwork —Bedford Heights, OH
- $75,000 - $95,000 a year
- Urgently hiring
- Hybrid work
- Background check
- 7 years
- ERP systems
- Profit sharing
- Health savings account
Quick Apply
Lead Millwork Custom Craftsman
Reserve Millwork —Bedford, OH
- $26 - $32 an hour
- Full-time
- Carpentry
- In-person
- Senior level
- Profit sharing
- Health savings account
Quick Apply
Mechanic - Auto / Diesel / Forklift Technician
Crown Equipment Corporation —Stow, OH
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Paid parental leave
- Paid holidays
Mechanic - Auto / Diesel / Forklift Technician
Crown Equipment Corporation —Solon, OH
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Paid parental leave
- Paid holidays
Customer Success Representative
Sky Nova, Inc —Strongsville, OH
- $3,400 - $5,200 a month
- Full-time
- Background check
- In-person
- Entry level
Quick Apply
13h
Commercial Driver's License Driver
Thompson Electric Inc. —Munroe Falls, OH
- $20 - $25 an hour
- Full-time
- Dedicated
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Mechanic - Auto / Diesel / Forklift Technician
Crown Equipment Corporation —Solon, OH
- Overtime
- Clean driving record
- Customer service
- Mid-level
- Paid parental leave
- Paid holidays
Traveling Site Foreman - Heavy Civil Construction
Eclipse Co, LLC —Chagrin Falls, OH
- $72,000 - $75,000 a year
- Full-time
- Spanish
- Construction site
- English
- Health insurance
- Dental insurance
Quick Apply
Bookkeeper
Magic Garage Door —Orrville, OH
- Full-time
- Background check
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
CDL A Regional Truck Driver
Transervice Logistics, LLC —Stow, OH
- $83,000 a year
- Full-time
- Hazmat Endorsement
- Basic math
- DOT physical examination
- Health insurance
- Dental insurance
Quick Apply
Urgent Care Physician- Broadview, OH
University Hospitals Wellstreet Urgent Care —Broadview Heights, OH
- Full-time
- Customer service
- BLS Certification
- Urgent Care
- Health insurance
- Dental insurance
Quick Apply
CDL A Regional Truck Driver
Transervice Logistics, LLC —Akron, OH
- $83,000 a year
- Full-time
- Hazmat Endorsement
- Basic math
- DOT physical examination
- Health insurance
- Dental insurance
Quick Apply

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customer success jobs near akron, oh

Regional Customer Success Agent

Avtron Power Solutions
Valley View, OH

Quick Apply

Job Details

Full-time
$60,000 - $75,000 a year

Benefits

Health insurance
Dental insurance
Paid time off
401(k) 6% Match
Vision insurance
401(k) matching

Qualifications

Computer operation
Microsoft Excel
Virtual client meetings
Customer returns handling
Customer support ticket management
Face-to-face client meetings
Productivity software
Client email correspondence
Client interaction via phone calls

Full Job Description

COMPANY OVERVIEW:

Founded in 1953 Avtron has a long history of manufacturing market leading power test solutions. Now with a global footprint and sales into some of the largest industrial projects, Avtron will continue to push the envelope of what’s possible in the electrical test environment. Avtron Power Solutions manufacture and distribute market leading load bank solutions for mission critical applications. We have the largest portfolio in the industry and can meet the highest load testing standards with our intelligent SIGMA load bank control system.

POSITION SUMMARY:

The National Customer Success Agent serves as the main point of contact for customers, providing order updates, resolving issues, and coordinating with internal teams to ensure on-time delivery and exceptional service.

DUTIES AND RESPONSIBILITIES:

Essential Functions:

Customer Relationship Management: Build and maintain strong, long-term relationships with customers, acting as their primary point of contact post-sale. Manage customer service inquiries via email, chat, and phone, ensuring timely and professional responses.
Customer Advocacy: Act as an advocate for the customer internally, ensuring deadlines are met, products are delivered to specification, and commitments are fulfilled on time.
Customer Onboarding: Assist new customers in onboarding by guiding them through the setup, usage best practices, and support resources to ensure a smooth and successful start.
Order and Delivery Oversight: Monitor customer orders, coordinate with logistics and production, and ensure timely delivery and communication.
Issue Resolution: Handle and resolve customer complaints concerns in a timely and professional manner.
Cross-Functional Coordination: Collaborate with engineering, technical support, logistics, and production teams to ensure customer needs are met and exceeded expectations.
Performance & Improvement: Execute on defined KPIs and contribute to continuous improvement initiatives aimed at maximizing service levels and customer experience
Documentation: Maintain accurate records of customer interactions, issues, and resolutions

Additional Responsibilities:

Participate in annual customer business review meetings
Expedites backorders and process customer returns.
Travel less than 5%

MINIMUM QUALIFICATIONS:

Bachelor’s Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred
2-4 years of relevant inside sales or customer service experience
Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
Experience using SAP and CRMs systems a plus
Creative problem-solver with outstanding customer service skills

EDUCATION, SKILLS, AND EXPERIENCE:

Education:

Bachelor’s Degree from an accredited college or university in a relevant field or equivalent level of experience is preferred

Skills

Creative problem-solver with outstanding customer service skills
Strong verbal and written communication skills
Excellent organizational and time management skills
Team player who works well individually, as well as part of a team
Proven ability to manage multiple large accounts and coordinate cross-functional support.
Excellent communication, problem-solving, and relationship-building skills.

Experience

2-4 years of relevant inside sales or customer service experience.

COMPUTER SKILLS:

Proficient in Microsoft Office programs (Word, Excel, PowerPoint)
Experience using SAP and CRMs systems a plus

Pay: $60,000.00 - $75,000.00 per year

Benefits:

401(k) 6% Match
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer success jobs in akron, oh

Regional Customer Success Agent

Project Coordinator

Maintenance Mechanic - 3rd shift

Hot & Cold Technician

Experienced Mobile Diesel Forklift Technician

Urgent Care Physician

Mortgage Loan Officer

Electrical Project Estimator

Senior Project Manager - Commercial Millwork

Lead Millwork Custom Craftsman

Mechanic - Auto / Diesel / Forklift Technician

Mechanic - Auto / Diesel / Forklift Technician

Customer Success Representative

Commercial Driver's License Driver

Mechanic - Auto / Diesel / Forklift Technician

Traveling Site Foreman - Heavy Civil Construction

Bookkeeper

CDL A Regional Truck Driver

Urgent Care Physician- Broadview, OH

CDL A Regional Truck Driver

I want to receive the latest job alert for customer success in akron, oh

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