Top 107 Registration specialist Jobs in Akron, Oh

GRC-LMS Customer Success Specialist II
K2-GRC —Hudson, OH
- From $65,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Conflict management
- Health savings account
- Health insurance
Quick Apply
Peer Support Recovery Specialist - Part Time
COMMUNITY SUPPORT SERVICES INC —Akron, OH
- $16.00 - $17.50 an hour
- Part-time
- Microsoft Outlook
- Addiction Medicine
- Experience working with individuals with disabilities
- Professional development assistance
Quick Apply
Part-Time Inventory Specialist
PICS Inventory Specialists —Canton, OH
- $15 - $20 an hour
- 8 hour shift
- 18 years or older
- No experience needed
- Travel
- Paid training
- Mileage reimbursement
Quick Apply
Patient Registration, COE Center of Excellence
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Hospital
- AD&D insurance
- Disability insurance
Patient Registration, Call Center Rep
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
Patient Service Specialist
Cleveland Clinic —Akron, OH
- $15.75 - $21.65 an hour
- Part-time
- Hospital
- Basic math
- Windows
- Dental insurance
- Vision insurance
Patient Access Representative UH Akron ENT
University Hospitals —Akron, OH
- $15.00 - $23.14 an hour
- High school diploma or GED
- Organizational skills
- Associate's degree
2d
Patient Access Representative
Cleveland Clinic —Akron, OH
- Full-time
- Hospital
- High school diploma or GED
- 1 year
Patient Access Representative, PRN/Flexible Schedule
Western Reserve Hospital —Cuyahoga Falls, OH
- 8 hour shift
- Customer service
- Medical office experience
- High school diploma or GED
- Flexible schedule
Quick Apply
Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Remote Full-Time Permanent Customer Experience Specialist
Signet Jewelers —Akron, OH
- From $16.50 an hour
- Overtime
- Remote
- Microsoft Word
- Microsoft Excel
- Writing skills
- Paid training
- Health insurance
Patient Access Representative, Full-time/Lab; 8:30am-5:00pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
10d
Patient Access/Central Scheduling (Full-Time)
Crystal Clinic Orthopaedic Center —Akron, OH
- $17 - $23 an hour
- Full-time
- Customer service
- HIPAA
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Patient Registration, ER/L&D BARBERTON HOSP.
Summa Health —Barberton, OH
- $18.31 - $21.97 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- Inpatient
- AD&D insurance
- Disability insurance
12d
Specialist: Seasonal, Part-time
Apple —Akron, OH
- $22.00 - $28.88 an hour
- Part-time
- Entry level
- Employee stock purchase plan
- Health insurance
Patient Registration/Client Service Representative
Portage Path Behavioral Health —Cuyahoga Falls, OH
- From $18 an hour
- Full-time
- Background check
- Medical office experience
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
2d
Patient Access Specialist - PRN
Crystal Clinic Orthopaedic Center —Fairlawn, OH
- $17 - $23 an hour
- PRN
- Microsoft Outlook
- High school diploma or GED
- Clinic
Quick Apply
Part-time Patient Access Representative (24 hours), Emergency Dept, Variable Schedule
Western Reserve Hospital —Cuyahoga Falls, OH
- Part-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm
Western Reserve Hospital —Cuyahoga Falls, OH
- Full-time
- Customer service
- Medical office experience
- High school diploma or GED
Quick Apply
Patient Registration, Telephone Operator Liaison
Summa Health —Akron, OH
- $17.43 - $20.92 an hour
- Extended hours
- Microsoft Excel
- Microsoft Outlook
- High school diploma or GED
- AD&D insurance
- Disability insurance
13d

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GRC-LMS Customer Success Specialist II

K2-GRC -
Hudson, OH

Quick Apply

Job Details

Full-time
From $65,000 a year

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Account development
Bachelor's degree
Client services
Customer relationship management
Account management

Full Job Description

About K2 GRC

K2 GRC helps organizations manage governance, risk, and compliance through practical software solutions, structured implementation, and ongoing customer partnership. We are looking for a Customer Success Specialist II who can help clients successfully adopt the K2 GRC platform, achieve measurable business outcomes, and build long-term value from their investment.

Position Overview

The Customer Success Specialist II is a key customer-facing role responsible for onboarding, relationship management, product adoption, renewals, retention, and account growth.

This is a post-sale role focused on helping customers succeed after they purchase the K2 GRC platform. The ideal candidate will serve as a trusted advisor to customers, helping them implement the platform, understand best practices, increase adoption, and achieve their business and compliance goals.

This role is more than customer support. The Customer Success Specialist II will proactively manage customer relationships, monitor account health, identify churn risks, coordinate renewals, and uncover expansion opportunities within existing accounts.

Key Responsibilities

Customer Relationship Management

The Customer Success Specialist II will serve as the primary point of contact for assigned customer accounts and build long-term relationships with executive buyers, operational users, and administrative contacts. This role requires regular customer communication, proactive account management, renewal tracking, and early identification of churn risks.

Onboarding and Product Adoption

This role will lead new customers through onboarding and implementation, helping define goals, timelines, responsibilities, and success criteria. The Customer Success Specialist II will train customers on platform functionality, monitor usage and engagement, identify adoption gaps, and help customers connect K2 GRC capabilities to measurable operational, compliance, and business outcomes.

Retention and Expansion

The Customer Success Specialist II will support customer retention by coordinating renewals and conducting value assessments with key stakeholders. This role will also identify appropriate upsell and cross-sell opportunities based on customer needs, additional departments, new use cases, or related organizations within the customer’s ecosystem.

Cross-Functional Collaboration

The Customer Success Specialist II will work closely with sales, marketing, customer support, product, engineering, and leadership to deliver a consistent customer experience. This person will also act as the voice of the customer by sharing feedback, feature requests, and customer pain points with internal teams.

Problem Solving and Escalation

The Customer Success Specialist II will take ownership of customer escalations, diagnose issues, coordinate with technical support or product teams, and communicate clearly with the customer through resolution. This role requires urgency, accountability, and the ability to turn difficult customer situations into positive experiences.

Qualifications

· 3 to 5 years of experience in Customer Success, Account Management, Client Services, or a similar customer-facing role within a SaaS or technology company.

· 2+ years of experience managing strategic customer accounts, preferably in the $20K to $100K ARR range.

· Experience supporting customer renewals, retention, onboarding, adoption, or account expansion.

· Ability to interpret customer KPIs, usage trends, and engagement data to identify at-risk accounts or dissatisfied users.

· Strong presentation, communication, and relationship management skills.

· Excellent active listening skills and the ability to navigate customer concerns or conflict professionally.

· Proven ability to lead customer onboarding or implementation processes.

· Experience in governance, risk, compliance, cybersecurity, healthcare compliance, or related operational software is strongly preferred.

· Comfortable working cross-functionally with sales, product, engineering, support, and leadership teams.

Education and Certifications

· Bachelor’s degree in Business or a related field preferred.

· Equivalent professional experience will also be considered.

· PMP, CCMP, Lean Six Sigma Yellow Belt, or similar process/project certification is a plus.

Ideal Candidate

The ideal candidate enjoys working directly with customers, building relationships, solving problems, and helping organizations get real value from software.

You are organized, proactive, and comfortable managing multiple accounts at the same time. You can balance customer advocacy with business goals, explain software clearly, build trust with stakeholders, and take ownership when a customer needs help.

Why Join K2 GRC

This is an opportunity to join a growing GRC software business in a customer-facing role with direct influence on customer satisfaction, retention, and growth. You will help shape how customers adopt the platform, how success is measured, and how the customer journey improves over time.

How to Apply

Qualified candidates should submit a resume and a brief summary of relevant experience in customer success, SaaS, compliance, cybersecurity, account management, or client services.

Pay: From $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

registration specialist jobs in akron, oh

GRC-LMS Customer Success Specialist II

Peer Support Recovery Specialist - Part Time

Part-Time Inventory Specialist

Patient Registration, COE Center of Excellence

Patient Registration, Call Center Rep

Patient Service Specialist

Patient Access Representative UH Akron ENT

Patient Access Representative

Patient Access Representative, PRN/Flexible Schedule

Patient Access Representative, PRN (As Needed); Daytime hours/Monday - Friday

Remote Full-Time Permanent Customer Experience Specialist

Patient Access Representative, Full-time/Lab; 8:30am-5:00pm

Patient Access/Central Scheduling (Full-Time)

Patient Registration, ER/L&D BARBERTON HOSP.

Specialist: Seasonal, Part-time

Patient Registration/Client Service Representative

Patient Access Specialist - PRN

Part-time Patient Access Representative (24 hours), Emergency Dept, Variable Schedule

Patient Access Representative, Emergency Department, Full Time; 2:30 pm - 11 pm

Patient Registration, Telephone Operator Liaison

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