Top 2801 Services supervisor Jobs in Akron, Oh

Customer Service Supervisor
H-P Products —Louisville, OH
- Full-time
- Microsoft Excel
- 5 years
- ERP systems
- Health insurance
- Dental insurance
Quick Apply
5d
Logistics Supervisor
Wolff Bros. Supply, Inc. —Medina, OH
- $56,000 - $60,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Management
- Health savings account
- Health insurance
Quick Apply
Supervisor, Service Center
TForce Freight —Richfield, OH
- Full-time
- Mid-level
- High school diploma or GED
- Bachelor's degree
Transportation Administrator
Millennium Capital and Recovery Corporation —Akron, OH
- From $20 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Service Department Supervisor
Rust Belt Recruiting —Chippewa Lake, OH
- $75,000 - $85,000 a year
- Monday to Friday
- Mid-level
- Office
- Communication skills
Quick Apply
5d
Fabricating Supervisor - 1st Shift
Packaging Corporation of America —Akron, OH
- $70,000 - $83,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- AD&D insurance
- Paid holidays
Parts Runner
rapid road side truck repair —Akron, OH
- $35 - $38 an hour
- Full-time
- Pass drug screening
- No experience needed
- Driver's License
- Dental insurance
- 401(k)
Quick Apply
6d
Detention Supervisor
Summit County Juvenile Court —Akron, OH
- From $68,681.60 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Addiction Services Coordinator
County of Summit ADM Board —Akron, OH
- $62,000 - $77,000 a year
- Overtime
- Addiction Medicine
- 5 years
- HIPAA
Quick Apply
5d
Contract Supervisor
AWP Safety —North Canton, OH
- $90,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Databases
- Paid holidays
- Disability insurance
Quick Apply
Housing Placement Clerk
Akron Metropolitan Housing Authority —Akron, OH
- $21.25 an hour
- Monday to Friday
- Customer service
- Research
- Office
- Paid holidays
- Health insurance
Quick Apply
Remote Support Professional
The Blick Center —Akron, OH
- Weekends as needed
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Writing skills
Quick Apply
Medicaid Liaison
LionStone Healthcare —Akron, OH
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Management
- HIPAA
- Mid-level
- Loan repayment program
- Health insurance
Quick Apply
4d
Animal Caretaker
Humane Society of Summit County —Akron, OH
- $16 an hour
- Weekends as needed
- Background check
- 18 years or older
- No experience needed
- Disability insurance
- Health insurance
Quick Apply
12d
Training Coordinator
COMMUNITY SUPPORT SERVICES INC —Akron, OH
- $49,790 - $57,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
Area Manager
A Quality Facility Services —Akron, OH
- $60,000 - $70,000 a year
- Weekends as needed
- 18 years or older
- Mid-level
- Travel
- Paid training
- Health insurance
Quick Apply
Catering Services Supervisor - The University of Akron-Admin
Aramark —Akron, OH
- $22 - $25 an hour
- Basic math
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Banquet Server
Portage Country Club —Akron, OH
- Part-time
- Cash register
- 1 year
- Ability to stand for extended periods
Quick Apply
FCFC Wraparound Service Coordinator
SUMMIT DD BOARD —Cuyahoga Falls, OH
- $30.27 - $32.96 an hour
- Writing skills
- Mid-level
- 3 years
Quick Apply
10d
Home Supervisor
The Blick Center —Akron, OH
- Weekends as needed
- Data analysis skills
- Mid-level
- Residential
- Health insurance
- Dental insurance
Quick Apply

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services supervisor jobs near akron, oh

Customer Service Supervisor

H-P Products -
Louisville, OH

Quick Apply

Job Details

Full-time
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Vision insurance
401(k) matching

Qualifications

Teamwork
ERP systems
Employee relationship building
Team development
Organizational skills
Productivity software
Process management
Manufacturing company experience

Full Job Description

H-P PRODUCTS, INC.

Job Title: Customer Service Supervisor

Department: ETB Sales & Marketing

Reports To: Business Operations Manager

FLSA Status: Salary Exempt

Location: 512 W Gorgas St Louisville OH 44641

Position Summary

The Customer Service Supervisor provides leadership and day-to-day direction to the Customer Service team while remaining actively engaged in operational responsibilities. This role combines hands-on customer service with team leadership, ensuring the timely and accurate resolution of complex customer issues, management of key accounts, and continuous process improvement initiatives. The Customer Service Supervisor fosters a high-performance team through coaching, accountability, and ongoing development, while ensuring efficient order processing and the delivery of exceptional customer service across all three market segments (catalog, custom, and central vacuum).

Key Responsibilities

1. Leadership & Team Management

Supervise the daily activities of the Customer Service Representatives.
Set priorities and balance workloads.
Coach, mentor, and develop team members.
Conduct performance evaluations and provide regular feedback.
Monitor attendance and productivity.
Recruit, interview, onboard, and train new employees.
Foster a positive, collaborative team environment.

2. Customer Service Operations

Personally manage assigned customer accounts and key relationships.
Cross-functional CSR responsibilities for all three market segments (catalog, custom, and central vacuum).
Handle escalated customer concerns and service issues.
Assist with order entry, order management, and problem resolution during peak workloads.
Work directly with customers to ensure timely resolution of issues.

3. Cross-Functional Collaboration

Partner with Sales, Production, Purchasing, Logistics, and Accounting to resolve customer issues.
Coordinate communication regarding order status, inventory constraints, and production schedules.
Support company initiatives and process improvements across departments.

4. Process Improvement

Identify opportunities to improve workflows and customer experience.
Develop and maintain standard operating procedures.
Assist with the implementation of new systems and technologies

Qualifications

Education and Experience:

5+ years of customer service experience in a manufacturing or distribution environment.
2+ years of supervisory or leadership experience preferred.
Strong ERP system experience (such as MAPICS).
Excellent communication, organization, and problem-solving skills.
Ability to prioritize multiple responsibilities in a fast-paced environment.
Advanced computer skills and experience with all Microsoft platforms (Excel, Word, Teams, PowerPoint, etc.)

What Success Looks Like for the Customer Service Supervisor:

Leads by example.
Is willing to jump in and help when the team is overwhelmed.
Holds employees accountable while providing support and coaching.
Makes decisions confidently and communicates clearly.
Builds trust with both customers and employees.
Continuously looking for ways to improve efficiency and service.
Cross training between all 3 market segments (catalog, custom, and central vacuum)

Performance Metrics

Track order accuracy, response times, and customer satisfaction.
Ensure departmental goals are achieved.

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

services supervisor jobs in akron, oh

Customer Service Supervisor

Logistics Supervisor

Supervisor, Service Center

Transportation Administrator

Service Department Supervisor

Fabricating Supervisor - 1st Shift

Parts Runner

Detention Supervisor

Addiction Services Coordinator

Contract Supervisor

Housing Placement Clerk

Remote Support Professional

Medicaid Liaison

Animal Caretaker

Training Coordinator

Area Manager

Catering Services Supervisor - The University of Akron-Admin

Banquet Server

FCFC Wraparound Service Coordinator

Home Supervisor

I want to receive the latest job alert for services supervisor in akron, oh

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